The Front Office & HOSPITALITY INDUSTRY PROFESSIONAL :
Offering 6+ years of experience across the industryPROFILE :
1 A self-motivated and highly efficient The Front Office & HOSPITALITY INDUSTRY PROFESSIONAL possessing experience of 6+ years, with experience in operations, relationship management, resource management and people management in hospitality industry
2 Strong background in Operations, Food & Beverage Management, Catering, Menu Development, Public Relations, Business Development, Training, General Administration, Human Resource Management and Customer Relations
3 Comprehensive knowledge of adhering to international standard service procedures, with strong background in Banquet operations, food and beverage management and customer relations
4 Proficiency in handling all aspects of kitchen management including monitoring food production and aesthetic presentation of food and beverages
5 Expertise at developing and testing recipes and techniques for food preparation ensuring consistent high quality and minimizing food costs & wastageKEY COMPETENCIES :
Relationship ManagementPROFESSIONAL EXPERIENCE :
HOTEL PRESIDENT PLANET, INDORE
Trainee May 2003 – Aug 2003
HOTEL CROWN PALACE, INDORE Sep 2003 - Nov 2003
HOTEL SILVER INN, BHOPAL
Kitchen Assistant Manager
HOTEL GREEN WOOD, BHOPAL Apr 2005 – Apr Sponsored links :
THE MARK HOTEL N CLUB
june 2007 – Apr 2009
HOTEL CORPORATE INN ,RESTAURANT ,GURGAON
June 2009- till now
Shift ManagerPROFESSIONAL SKILLS :
Assist in menu planning including incorporation of creative cuisine; and food promotion events for enhancing menus in line with the international standards
Handle all aspects of kitchen management including monitoring food production and aesthetic presentation of food and beverages
Proficient in understanding customer queries and handled them affectionately and sorted out their grievances and queries
Ensure adherence to international standards in the organization in accordance with guidelines; ensured that procedures and policies are complied with by entire staff
Work towards highest levels of customer satisfaction as indicated through feedbacks
Responsible for maintaining cordial relations with large corporate clients to assure satisfactory service and speedy problem solving
Efficiently handle front office relations to ensure proper information management and service standards
Always undertake Health Safety Measures in the whole F&B management process
Ensuring affective planning and successfully organizes various areas of operations; optimize available resources to ensure smooth operationsEDUCATIONAL CREDENTIALS :
Diploma in Hotel Management 2002 Institute of Hotel Management, Catering Technology & Applied Nutrition, Bhopal.
Bachelor of Computer Application 2008 CV Raman University, Chhattisgarh
Intermediate Education Board of Madhya Pradesh, Bhopal
High School Education Board of Madhya Pradesh, BhopalDATE :PLACE :
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