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Desktop Support Engineer Resume Sample, Experience : 4 years

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Name of the Candidate:[Private]
Name of the Post Applied:Desktop Support Engineer
Job related skills / software:Windows Systems,Printers, Laptop,Desktop,Workstation,Switches, Routers, Antivirus Software.
Category:IT / Computer
Sub Category:Desktop Support Engineer
Years of Experience:4 years
Salary Expected per Month(Rs):20,000 to 25,000
Highest Qualification attained:B.E. / BE : Bachelor of Engineering
Major / Specialization:Computer Science & Electronics
Email Id:[Private]
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :


Deepaky Adav  :
Address  :-V.P.O-Dungarwas, Rewari
Contact no  :-09671384927
Email id  :-deepak8851 AT gmail.com

Objective  :
To achieve a position in the industry with major responsibilities that will effectively utilize my technical, functional & managerial skills and thus establish myself as a constitutive member of the team to Achieve team goals.

Summary  :
** 4+ years’ progressively responsible experience in providing excellent helpdesk support to end users.
** A Quick learner who can absorb new ideas and can communicate clearly and effectively.
** User’s friendly communication and interpersonal skills with good analytic power.

Skills  :
Support For  :- Windows systems,Printers, Laptop,Desktop,Workstation,switches, routers, antivirus software.
Software  :-Windows operating systems ,Lync 2010,Microsoft Office 2010,CRM, ERP, Track IT, Corp Support.

Strengths  :
** Excellent multitasking, problem solving and resource management skills.
** Comfortable in working independently as well as a team member.
** Passionate to acquire new skills and adapt them to deliver results

Additional Information  :
Industrial Training  :
4 Weeks Summer Training at EIH LIMITED, IMT MANESAR, GURGAON.
Training based on Computer Networking

Final Year Project  :-
“Online Customer Query”

** Bachelor of Engineer,Computer Science and Electronics(2010 with 71%)
** Maharshi Dayanand University - Rohtak, Haryana, India

Seminar  :
** Coursework in Distributed Computing, Networks and Databases
** Attended the "Online Customer Support Seminar"
** Attended Workshop on Advance Excel, Decision Making, Presentation Skills

Experience  :

Associate Feb 2011 to Jun2015
BEUMER India PVT. LTD. - Gurgaon, Haryana

Role &Responsibility  :
** Installing and configuring computer hardware operating systems and applications.
** Creating and providing employee login ID and password to each workstation
** Trained new employees and explained protocols clearly and efficiently.
** Built and maintained successful relationships with service providers, dealers and consumers.
** Processed an average of 30+ inbound and outbound technical support calls.
** Provided thorough support and problem resolution for employees .
** Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
** Working continuously on a task until completion (or referral to third parties, if appropriate)
** Updated existing systems and applications with improved functions to enhance overall productivity.

Personal Information  :
Name  :Deepak Yadav
Father Name  : Sh. Karan Singh
D.O.B  :30 Nov 1987
Marital Status  : Married
Language Known  : Hindi & English

Strengths  :
** Transferable Skills, Good motivation & team player,
** Ability to adapt to a new working environment.

Hobbies  :
Listening Radio,Playing volleyball and enjoy Cooking.

Date  :
Place  :


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