Faruq Ali
J 17/2, Street No.-6, Chauhan Bangar
Maujpur Jafrabad
Delhi - 110053
M :- +91-9871639786, +91-9412642786
Email :- faruqali.malik AT gmail.com
Career Objective :
To seek a better opportunity in your esteemed organization and to make my career under your directional approach and enthusiastic guidance of your organizational team, this will make me a part of your management. I wish to continually learn and attain the job satisfaction by the optimum utilization of my qualifications and experience or contribute towards the objective and growth of the organization.
Profile :
I am driven in all my endeavors by a commitment to excellence. I have the attitude to learn and work in teams. Facing challenges and meeting deadlines are my strengths. Looking forward to work in creative, challenging and learning atmosphere, which provides ample opportunities for growth in the IT & administrator field.
Work Experience :
Aug 2016 to Aug 2017. 1 Year experience. As IT / MIS Assistant on Animal Breeding Research Organization (ABRO) India. Under supervision of National Dairy Development Board (NDDB). Through outsourcing of Team Lease Services Limited.
Role Profile and Responsibilities :
** Data modification, up gradation, deletion in INAPH (Information Network for Animal Productivity and Health) database.
** Training to Various Team Members Regarding INAPH software.
** Responsible for all the interaction and decision making with Top Management NDDB (National Dairy Development Board).
** Create, Modify and de-activate user id’s.
** Record keeping backup for all data which needs to be manipulate.
** I am responsible for manage and store all IT (Information Technology) Stock and record keeping for all IT assets inventory management.
** I am responsible for Laptop Issuing and receiving from all team members.
** I am responsible for provide help desk services to users for solving hardware and software support L1 and L2 for all Team Members, Remote desktop and remote assistance.
** I am responsible for handles all matters regarding laptop repairing by several venders.
** Responsible for all IT transactions in field and department.
** Software and Hardware Installation, Troubleshooting of all kinds of computer systems.
** Configuring & troubleshooting of printer, scanner & configuring of wireless Data Cards in laptops. Troubleshooting network connectivity in a LAN / WAN environment.
** Complaint registration at acer company and conversation with customer support services to their solution.
** Coordinate with other department & field staff for Data.
** Procurement management (Including management of purchase orders) of hardware, accessories and IT (Information Technology) assets as required.
** Salary processing of employees, employee data maintenance and MIS reporting.
** Provide support and maintenance to existing MIS (Management Information System) and Data Analysis & preparing reports. Generate reports in accurate and timely manner.
** Use advance MS Excel (Conditional Formatting, Vlookup, Hlookup, Pivot Table, Count Function, Sum Function, Index Match, Filter, Data Analysis, Data Validation, data sorting). File conversion from .CSV to .ELSX.
** Maintain MIS data (Reports) and send the same as per the requirement.
** Provide strong reporting and analytical information support to management team regarding MIS.
Feb 2015 to Jul 2016. 1 year 6 months Experience. As MIS Executive. On British Council. Through outsourcing of IKYA Human Capital Solutions.
Role Profile and Responsibilities :
** I am a good team player working with a team of around 10 people and provided training for new staff.
** I have been filling fresh application on ORS (Online Registration system) for IELTS applications for All India.
** Responsible for processing IELTS exams registration candidates’ fee on ORS through ICICI challan slip and reconciling with MIS report.
** Responsible for IELTS Exams fee payment Demand Draft handling and maintain Tracker and submitted to the Bank.
** I have been processing financial documents i.e. DD’s and ICICI challan slip and responsible for record keeping and reconciling.
** I was responsible to manage and store the IELTS application form for record keeping for all India.
** Stamp files and materials received, sort material in accordance with filling system used.
** Sort or classify information according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
** Updating Data Tracker and MIS on daily and weekly basis.
** I communicate on a regular basis with the customer services team to resolve candidate queries.
** I communicate with Finance Team to resolve queries, generate various reports and help them reconciliation.
** Keep the Operation & Finance manager informed of task accomplishment, issues and status.
** Responsible for all types of Reports updating to the Manager includes MIS, financial reports for reconciliation.
Jun 2012 to Dec 2014. 2 years 6 months Experience. As Administrative Assistant / MIS Executive. On MW Electrotraders Pvt. Ltd.
Role Profile and Responsibilities :
** I have managed independently all operations and Administrative work.
** Adept at managing administrative activities involving purchase of equipment’s, maintenance of procurement, housekeeping. Managing repair, maintenance & replacement of office equipment’s, appliances, furniture etc.
** Planning and preparing monthly reports pertaining to finance required for maintaining office infrastructure and facilities. Liaising and coordinating with various departments authorities.
** Coordinating with the dealers, Suppliers and vendors.
** Overall responsible for all the admin and facilities of the company.
** Responsible for maintaining the records of office inventory and handling the petty cash and keeping the records of expenses.
** Responsible for all types of Reports updating to the Manager includes MIS, financial reports for reconciliation.
** Generate and manage multiple reports in excel in a timely manner, working with formulae, pivot tables & pivot charts, and various other excel sheet components for accurate data.
** Ensure deliverables (Daily, Weekly & Monthly MIS Reports) are prepared to satisfy the project requirements cost and schedule.
** Excellent in MS Excel (Formatting, Vlookup, Hlookup, Reverse Vlookup, Pivot Table, Count Function, Sum Function, Index Match, Data Analysis, Data Validation).
** IT (Information Technology) assistant work I have good knowledge of Computer system installation and configuration, Windows Installation, Computer Networking, Cabling, Practical knowledge of computer hardware and networking, maintenance scanner and printers.
** Assisted in Network Connection Issues, printer related issues and Hardware Diagnoses / Repair.
Software and Hardware Installation, Managing & troubleshooting local and network printers and all kinds of Computer systems.
Apr 2008 to Sep 2011. 3 years 6 months Experience. As Customer Service Executive. On Sterling Transformers Ltd.
Role Profile and Responsibilities :
** MIS (Management Information System) Data manage. Excellent in MS Excel (Formatting, Vlookup, Hlookup, Lookup, Pivot Table, Count Function, Sum Function & data validation).
** I was responsible for handling the petty cash and keeping the record.
** Working knowledge of as a cashier cash / cheque handling payment received on counter for against electricity bills on counter and responsible for submitted to the Bank.
** Deal with customer responded promptly and answered / resolved customer inquiries and complaints or issues.
** Communicated directly with customers by phone or face to face.
** Meet with customers a friendly and professional manner and ensuring that they are directed to the appropriate person or place quickly and efficiently.
** Working on Oracle SQL Database System.
** Provides reports of all commercial and billing works completed on daily basis.
Apr 2005 to Mar 2008. 3 years Experience. As Computer Operator. On Computronics India Ltd.
Role Profile and Responsibilities :
** Handling, assisted with updating and maintenance of files for record keeping.
** Stamp files and materials received, sort material in accordance with filing system used.
** Maintaining office records, including records of all office expenses.
** Cash Challans entry. Input data into a variety of computer programs with pace and correctness.
** Working as a cashier cheque handling payment revived on counter for against electricity bills on counter and responsible for submitted to the Bank.
** Supervision of Meter Reader’s Team as a supervisor. Guided and supervised the assigned team as per company rules and regulations.
** Responded promptly and answered / resolved customer inquiries and complaints.
** MRI (Meter Reading Instrument) Spot Billing Machine Data Upload Download on daily basis.
Technical & Soft Skills :
Effectively managed office operations, utilizing the following skill sets :
** Computer systems system installation, configuration, assembling, maintenance, Installation all Windows, Software, Driver & Hardware peripherals, Disk Management & Partitions.
** Troubleshooting hardware and software problems.
** Practical knowledge of computer hardware and networking troubleshooting.
** Good knowledge of all the hardware devices and their management.
** Installation of active Directory, DNS (Domain Name System) and DHCP (Dynamic Host Configuration Protocol) server, GPMC (Group Policy Management Console).
** Basic Networking Configuration and Maintenance Networking Equipment.
** Sound knowledge of network management Cabling, Sharing.
** Maintenance Scanner and Printers Installation and troubleshooting.
** Good knowledge of internet and e-mail.
** Advance MS Excel knowledge (Conditional Formatting, Vlookup, Hlookup, Reverse Vlookup, Pivot Table, Count Function, Sum Function, Index Match, Filter, Data Validation, Data Sorting).
** Language C, C++ & Oracle, SQL.
** DOS, Windows, MS Office (Word, Excel, Power Point, Access) Visual Fox Pro, Adobe Page Maker, Adobe Photoshop, Tally.
** Good administration management skills, good analytical skills, problem solving skills and decision-making skills.
** Persuasive and ability to work under pressure, to consistently meet deadlines.
** Self-motivated, Self-confidence and good interpersonal, communication and negotiation skills.
** Flexible to work in all conditions.
Professional Qualification
** Course on Computer Concepts (CCC). Pass from NIELIT Delhi in the year of November 2014.
** Post-Graduation M.C.A. Pass from Sikkim Manipal University in the year of 2013.
** 1 Year Computer Diploma. Diploma in Office Management & Publishing (DOMP) in the year of 2003.
** Urdu Intermediate Pass from U.P. Board Allahabad in the year of 2003.
** Urdu High School Pass from U.P. Board Allahabad in the year of 2002.
Educational Qualification
** Graduation (B.A.) Pass from C. C. S. University Meerut with subject English, Economics and Political Science in the year of 2000.
** Intermediate Pass from U.P. Board Allahabad with subject Hindi, English, Civics, Psychology and Economics in the year of 1997.
** High School Pass from U.P. Board Allahabad with subject Hindi, English, Mathematics, Science, Social Science, and Agriculture in the year of 1995.
Personal Profile
Loyalty and quick learning are my assets and wants to believe in hard and wants to learn new things in my life.
Name : FARUQ ALI
Father’s Name : Kayum Ali
Date of Birth : 01-07-1980
Permanent Address : Village & Post – Daula, District – Baghpat, Pin Code – 250601, U.P.
Gender : Male
Marital Status : Married
Nationality : Indian
Language Known : English, Hindi, Urdu
Hobbies : Reading Books & Listing Music
Declaration :
I hereby declare that all the above furnished information is correct to the best of my knowledge.
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