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Monitoring Executive Resume Sample, Experience : 1 years

    

Biodata

Name of the Candidate:Shinde Shrinivas Ramesh
Name of the Post Applied:Monitoring Executive
Job related skills / software:Monitoring ATM related error and hardware related troubleshoot the technical issues, Monitor the progress of trouble tickets to ensure issues were resolved in a timely manner, Respond to escalate calls and issues from vendor & bank. Handling FLM and SLM vendors effectively.
Category:IT / Computer
Sub Category:Hardware / Networking Engineer
Years of Experience:1 years
State:Maharashtra
Gender:Male
Salary Expected per Month(Rs):20,000 to 25,000
Highest Qualification attained:B.E. / BE : Bachelor of Engineering
Major / Specialization:Electronic & Telecommunication
Email Id:Shree.shinde3663 AT gmail.com
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :

    

Name : Shinde Shrinivas Ramesh
Mob : 8552021833
Email : shree.shinde3663 AT gmail.com

Career Objective  :
To obtain challenging and rewarding full time position in a well-established organization where my skills and abilities can be utilized at its best and I can deliver my best effort for the development of the organization and myself.

Experience  :
1. Transaction Solution International (Mphasis Project )
Designation : Monitoring executive (L1)
Duration : Apr 2017 to present Working
** Monitoring the ATM and VSAT connectivity through Terminal. & putty.
** Monitoring ATM related error and hardware related troubleshoot the technical issues.
** Monitor the progress of trouble tickets to ensure issues were resolved in a timely manner.
** Respond to escalate calls and issues from vendor & bank. Handling FLM and SLM vendors effectively.
** Finally our aim is to make machine operational within given service level agreement.
** Managing & monitoring for 1200 India 1 bank ATM’s, associates banks through Software prognosis by Managing tickets, call logging and following up to the call Closure.
** Effectively handle SLM (Second Level Management) process related improvement, keep close watch on process adherence.
** Escalation with internal and external team as per guidelines for faster resolution of troubles that causes impact on network availability.
** Providing remote support to second level maintenance from switch and ensure to make the machines online by checking all the parameters.
** Gather and collate network requirements by working with clients and colleagues
** Work with OS and application teams to ensure client service success.
** Document all network set-ups. Work as part of a team with excellent communication skills.
** Work with clients during all stages of projects.
Highlight and document all network risks of projects
** Network Monitoring and troubleshooting Internet & LAN configuration, troubleshooting
** Software troubleshooting update and patch installation Issue H/W, S/W and accessories to users.
** Data Cards configuration and troubleshooting.

Key Skills  :
Networking Skills  : IP Address Planning, Subnetting in FLSM & VLSM Routing
Protocols : RIPv1, RIPv2, OSPF and EIGRP. Redistribution of EIGRP with RIPv2 & Redistribution of EIGRP Server
OS  : Windows server 2012, knowledge of Windows server 2008
Operating System  : Windows XP, Windows 7 and Windows 8

Qualification Summary :
** BE(ENTC) BMIT, Solapur Solapur 2015-2016 63.45%
** HSC S.R.B.V.M.Tasgaon Kolhapur 2010-2011 57.17%
** SSC S.R.B.V.M.Tasgaon Kolhapur 2008-2009 74.92%

Professional Certification :
CCNA MCSE LINUX

Academic Project :
Final year project : Design and implementation of robot to calculate sludge level detection by using MATLAB.
Description : This project is related to sludge level detection in various natural water sources.
This project is implemented for detection of sludge using ultrasonic rays.

Personal Profile :
Name  : Shinde Shrinivas Ramesh
Date of Birth  : 28th November, 1993
Gender  : Male
Languages Known  : English, Hindi and Marathi
Permanent Address  : A/P-Kaulage, Tal-Tasgaon, Dist-Sangli, Maharashtra, Pin Code- 416312

Declaration :
I hereby declare that above furnished particulars are true to the based of my knowledge and belief.

Place :
Date :

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