KEY COMPETENCIES :
** communication skills verbal
** planning and organizing
** problem assessment and problem solving
** information gathering and information monitoring
** attention to detail and accuracy
** customer service orientation
** teamworkEDUCATIONAL PROFILE: Passed SSLC.SUMMARY OF PROFESSIONAL EXPERIENCE:
L.T.KARLE GROUP OF COMPANIES Pvt.Ltd, Bangalore
Worked for L.T.Karle Group of Companies Pvt. Ltd., as a Front office Assist and Basic Admin.Tenure: From July 2003 to Mar 2011Current roles and responsibilities:
** answer, screen and transfer inbound phone calls
** receive and direct visitors and clients
** retrieve documents from filing system manually
** handle requests for information
** resolve basic administrative problems and inquiries
** prepare responses to routine enquiries
** schedule and coordinate meetings, appointments and travel arrangements ** Responsible for staff scheduling to include: work assignments/rotations,
** Employee training, employee vacations, employee breaks, overtime assignment,
back-up for absent employees and shift rotations.
** provide training for fire fighting.
** Coach and provide career development advice to staff
** Assist staff to resolve complex or out of policy operation problemsVigil Security Systems, Bangalore :
Worked for Vigil Security Systems as an Operation Manager.Tenure : From Jan 1998 to Dec 2002Roles and responsibilities:
** Supervise the day to day security operations
** Prepared the overall security plan and managed the security operations of the organization, including assignments and staffing.
** Provide timely reports and to the firm Management
** Monitored the performance of the security units installed in the firm and reported the shortcomings to the clients
** Conducted annual research on crime risk analysis for the firm on the basis of current crime rate prevailing in the location
** Manage the design and development of specialized training to guide security officers and others through security decisions and actions.
** Analyzed statistical data and reports to identify and determine how to make premises and grounds safe and secure.
** Managed the security team to include coordination of schedu Sponsored links :
ling, training and
ensuring overall performance standards are met
** Trained & educated staff to increase knowledge and create an environment focused on safety and security
** Analyzed security standards and ensure security operations reach overall service
potential by maintaining a continuing awareness of the industry (local and regional)
** Recovery of Salary Cheques from the clients.
** Provided training for Fire fighting and first aid
** Handled both security and housekeeping in various units by recruiting
** Checking Units Day and nightMax Page :
Worked for Max Page as a Security SupervisorTenure : From Oct 1996 to Dec 1997Roles and responsibilities:
** Planned, scheduled, organized and directed work; trained personnel and recommended applicants for employment or for discipline, termination or retention.
** Taught and enforced safety regulations at the work site.
** Established security patrol priorities.
** Assisted the Assistant Security Manager in identifying high risk areas and initiated actions to reduce risk exposure.
** Performed all duties of a Security Guard.
** Supervised other regular employees.St.Marks Hotel, Bangalore :
Worked in St.Marks Hotel as Security SupervisorTenure : From Nov 1994 to Aug 1996
** Reviewed utilization and maintenance of security equipment.
** Prepared daily and periodic reports to Hotel officials regarding activities.
** Took predetermined action and rendered first aid in emergencies such as accident, fire and illness.
** Assisted in development of security policy and procedures.
** Communicated with service users about security needs and problems.
** Maintained and recommended changes and improvements security guard activities.
** Ordered, maintained and issued clothing and equipment.
** Preparing incident reports and taking appropriate actions.
** Supervise team of security personnel in discipline and daily operation.
** Ensure operation of the access control and security control room.
** Help security officer in management of team of security guards.
** Report preparation both oral and written.Gateway Hotel, Bangalore :
Worked in Gateway Hotel as Head GuardTenure : From Aug 1992 to June 1994
** Handled the main porch duties
** Accompanying the guests
** Contacting the valet parking
** Handling phone calls
** Communicated with service users about security needs and problems
** Handled staff movement books, visitor’s books and vehicle movement registers.Ramanashree Comforts :
Worked in Ramashree comforts as Security GuardTenure : From July 1990 to Aug 1992
** Examine gates, doors and windows to determine the security.
** Prepare reports and routine.
** Daily patrolling on foot or on vehicle to assure the security of assigned area.
** Provided escort services to visitors and customers.
** Keep an eye and report irregularities like leaking water pipes, security doors left unlocked, presence of unauthorized persons etc.
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