DAKSHATA GHAG :
Analyst at Accenture Services Pvt. Ltd.
Mobile : 09821501527
E-Mail : dakshataghag AT ymail.com
** Proficient in running successful method-oriented operations and taking initiatives for business excellence through process improvement in short term as well as long term projects. Targeting assignments in F&A Functions and Reconciliations.
** High-energy, focused professional with 5 yearsof experience in F&A General Accounting, Account Reconciliation for various clients
** Shown effective leadership skills in allocated processes.
** An effective communicator with uncompromising commitment to performance excellence and expert at motivating team members to maintain deliverables as per the client deliverables.
SKILL SET :
** F&A Functions
** Reconciliation
** MIS & Reporting
** Resource Allocation Reporting
** Process Management
** Team Management
** Escalations & Troubleshooting
** Quality Analysis
NOTABLE ACHIEVEMENTS ACROSS THE CAREER :
** Acknowledged with :
** Rewards and recognition for bagging client for the Company.
** Automation Recognition for converting Manual process to SAS / SQL in Banking reports.
** Monitored New project iKindi from Set up till successful execution.
** Appointed as Tech Master Representative for Accenture .
** Code of Conduct and Ethics Winner across Accenture Span.
** Client Recognition across all Projects worked upon.
** Leading member in WOW Accenture span for promoting diversity across the deal.
** PPA activities planning every quarter.
** Best article award for contributing to RMT initiatives in the team.
** 1st 3 runner up in Photography, Modelling , best from waste, Decoration etc. competitions within the organistaion.
WORK EXPERIENCE :
Since Oct’14 at Accenture , Mumbai asAnalyst (Subject Matter Expertise)
GROWTH PATH :
August 2017 – Till Present Analyst (Business Advisor)
Major Assignments Managed
KYC Remediation for an International Bank
Screening, Analysis and Finalization of safety ratings for the clients of the Bank via various search engines and client approved software. Uploading the documents on client database software for client use. Handling Escalations in case of negative screenings. Real time analysis of team members to monitor productivity and reporting the same to Manager. Providing updates to team members after client calls.
KEY RESULT AREAS :
KYC Remediation, Screening, Monitoring, Reporting, Real time analysis, Problem solving, In time reporting.
November’16 – July 2017 Analyst (Subject Matter Expertise)
Major Assignments Managed
DAS – Non Real Estate Asset Services
Manage and execute general accounting processes, including management and/or execution of core financial processes such as billing, accounting, recordings, monthly reporting, annual balance, bookkeeping, fiscal forms, tax declarations and half-year reports. Senior roles include team support, work allocation, resolution of complex issues, definition of standards and approaches, planning, and internal/external client relationship management, Lease Abstraction.
KEY RESULT AREAS :
Reconciling CAM , INS, RET for leases . Raising log issues. Report running. Managing FLR across the deal, meeting TAT requirements for teams, tracking TAT log on daily Basis to support Liquid Force.
April ’15 to Nov’16 ikindi
Highlights :
The purpose of the process and procedure is to ensure the accuracy of the benchmark data on a daily basis on the Point system utilizing iKindi’s Knowledge Tier™ (K-Tier) system, to identify the differences, account for material differences within agreed tolerances and to make the necessary adjustment.
Where breaks and differences are identified that are outside of the iKindi’s client agreed tolerances there are a number of steps to be taken to make corrections and adjustments
** Added Securities Process.
** Dropped Securities Process.
** Accrued Interest Computation for extra day over month ends that fall over a weekend.
** Review Point Return Reports.
** Review Point Attribution Report.
** Review Point Risk Reports.
** Review Point Holding / Analytics.
VIA FOLLOWING TOOLS :
1.iKindi’s Knowledge Tier system
2.iKindi’s version of Lehman Point
3.Open Bloomberg, other relevant price sources via Bloomberg
4.Excel, Access and other MS office applications
June ’15 to Sept.
’15 : Salesforce :
Growth Path : Data Quality Analyst
HIGHLIGHTS :
** Validating all Account/Contact data in Sales force from external and internal sources (websites).
** Standardization of Accounts naming conversion.
** Merging duplicate Account/Contact records.
** Prepare “AMBD Contacts Summary Collector Accounts_Salesforce” report on monthly basis.
** Completion of CSR (customer service requests) related to contact management
VIA FOLLOWING TOOLS :
1.CRM System (Salesforce.com)
2.Meridian-IQ
3.MMD
4.External websites (Finra, Google).
Jan ’15 to May. ’15 : American Tower Lease & Phoenix Towers
Growth Path : General Accounting Operations Practitioner
HIGHLIGHTS :
Involved Translation of Portuguese leases to English & further abstraction to Towers Lease. It involved lease abstraction of Network providers towers in US as per client SOP's.
Oct ’14 to Jan. ’15 : NBN Bulk Drop
Growth Path : General Accounting Operations Practitioner
HIGHLIGHTS :
Procure to pay processing in CAPEX & OPEX for bulk Drop project. Worked on RECON TOOL AND ACCESS. Checking TOW status of bills.
PREVIOUS EXPERIENCE :
Assistant Manager at Axis Bank : Aug ‘12to Aug’14
HIGHLIGHTS :
Analytics & reporting for PAN India priority sector business of the bank. Define metrics with business teams to track performance across all sectors on daily , fortnightly, monthly, quarterly, annual basis. Extensive use of Excel & Lotus notes for daily workings. Data Integration via SQL & SAS in collaboration with the business teams. Worked in the Retail assets team for Back office reporting.
CERTIFICATIONS :
** SAS / SQL (Basic) from CMIS.
** Lease Abstraction Certified.
** Mortgage and RMG Basics Certified.
TECHNICAL SKILLS :
** Citrix, JDE, GL-Console, Macros, CRM system, Meridian –IQ, MMD, FINRA.
** Microsoft Office –Excel, Word, PowerPoint
** Recon Tool
** Lotus Notes, Finnacle, Finone.
** Client Relationship Development, Metrics & Reporting, Effective Communications, Operations Management, Operational Excellence, Service Quality Management, Team leading
EDUCATION :
** M.B.A. from BGIMS’ ,Mumbai University in 2012.
** B.Com. from Patkar Varde College, Mumbai University, in 2009
PERSONAL DETAILS :
Date of Birth : 27th June 1988
Current Address : 403, Building no. 48, FAM CHS, Sector 11, Plot 19/19A, Koparkhairane, Navi Mumbai - 400709
Correspondence Address : Same as Above
Languages Known : English , Marathi, Hindi, Gujarati, Bengali, Spanish.
Hobbies : Reading, Recycling waste, Tutoring people, Mentoring Groups, participating in Charity events
OTHER ACHIEVEMENTS :
** Best Supporting actress award in 2007 at Dinanath Natyagruha for ‘Model’ Short drama.
** Anchoring at Patkar Varde College for Mrugjal College fest.
** Belly Dancing Graduate form YNS Institute, Mumbai.
** Weekend CSR initiative at Don Bosco Orphanage.
** LGBT Ally at Accenture.
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