NEHA TIWARI :
E-Mail : visitneha_jbp AT yahoo.com
Adeptat working and performing under demanding work environments,meeting deadlines and steering theorganization to progress & profitability.
PROFESSIONAL EXPERIENCE :
With Valuecap Insurance Marketing and Services LLP - An Insurance Marketing Firm involved in providing services for Mutual Funds, Life Insurance, Health Insurance, General Insurance and Banking(Home Loan).
DEPARTMENT : Operations
DESIGNATION : Operations Executive
EXPERIENCE : 3 Months (From October 16, 2017 to January 12, 2018)
KEY RESPONSIBLE AREAS :
1. New Business Login :-
a) Maintain a new business logins tracker on daily basis.
b) Engage in procedure of scrutinize new business proposal form before login in operation according to underwriting guideline and documentation wise.
c) Maintain a MIS of Daily and Monthly logins as per Agent wise, Agent wise, Activation wise, In force wise and pending wise case.
d) Collecting cash and cheques for renewal as well as new business premium.
e) Dispatch of complete application form to the service centre on the same day.
f) Policies pack management.
g) Solution providing to branch visiting customers for any related query with due respect.
h) Maintaining good customer relations and referring customers to appropriate staff for new services.
i) Performing intermediate duties and support related to branch operational activities,
2. HR & Administration :-
a) Agent/ employee hierarchy management – Submission of resignation/ termination document within set time frames.
b) Streamlining the process of agent commission payment .
c) Timely and accurate updation of agent acknowledgement register for handover/ dispatch of agent and their customer related documents.
d) Taking time to time session for the new agent/employee to make them understand the company’s policies and different etiquettes.
e) Taking care of all the decline entries and following up the same with agent and advisor, sales manager and branch manager.
f) Maintaining business leakage data, publishing the MIS for the same for further follow-ups.
g) Maintaining all type of registers.
With Shreejikrupa Project Ltd –(SKPL) is an Engineers & Contractors firm headed by Karsanbhai Bachchubhai Varsani. The company is involved in constrcution work of varoius government projects in the states of Gujrat, Chhattisgarh, Orissa and many more to come.
DEPARTMENT : Human Resources
DESIGNATION : Manager (HR) & Purchase
EXPERIENCE : 2 years 3 months (From December 1, 2014 to March 25, 2017)
KEY RESPONSIBLE AREAS :
1. Develop, lead and execute purchasing strategies.
2. Manage and develop the existing and potential supplier pool and update the approved vendor list.
3. Search for new potential suppliers. Develop and set up a supplier database.
4. Negotiate with suppliers; prepare price comparisons; cost saving, budgeting and targeting.
5. Negotiate and set up frame contracts.
6. Administration and reporting as necessary..
7. Recruiting staff – this includes developing job descriptions and person specifications, preparings job adverts, checking application forms, shortlisting, interviewing, selecting candidates, preparing appointment letters, tracking leave records of the employees and various activities related to human resouce and office administration..
With Sarda Energy & Minerals Ltd -- (SEML) is a flagship company of the Sarda Group headed by Mr. Kamal Kishore Sarda. The Group has its presence in Hydro Power, Forestry, Real Estate and Infrastructure also. SEML is a widely held Public Limited Company having interests in energy, steel and ferro alloys. The shares of the Company are listed on the National Stock Exchange of India Ltd. (NSE) and the Bombay Stock Exchange Ltd. (BSE).
The Company has got integrated steel manufacturing facilities starting from mining of iron ore and coal to the production of sponge iron, ferro alloys, power & steel billets to the sale of long steel products for ultimate consumption. The Company is a leading exporter of ferro alloys, enjoying the status of Export House from Ministry of Commerce.
DEPARTMENT : Accounts
DESIGNATION : Executive Assistant to Chief Financial Officer (CFO cum Director)
EXPERIENCE :2 Y 11 M (From September 13, 2011 to August 15, 2014)
KEY RESPONSIBLE AREAS :
1.
Checking incoming emails and attending phone calls of CFO.
2. Scheduled board meetings took care of support administrative functions.
3. Stenography and typing (in long hand).
4. Scanning of documents, sending fax messages & mails & making photocopies.
5. Booking of train/air tickets as instructed by CFO.
6. Arrangement of stationery required for the department on monthly basis and for board meetings and other meetings.
7. Doing other miscellaneous jobs as instructed by superiors
8. Maintaining secrecy of confidential matters and keeping vital documents under lock & key.
9. Record keeping.
With M/S AMWAY INDIA ENTERPRISES – CFA – RAIPUR is a direct selling FMCG company manufacturing and retailing world class products of Home Care, Personal Care, Nutrition & wellness and Cosmetic range of products through it’s registered distributor chain.
DEPARTMENT : Distributor Customer Service(DCS)
DESIGNATION : DCS Executive
EXPERIENCE : 12 Months
KEY RESPONSIBLE AREAS :
Desk top sales and business development through brand promotion. All DCS activities pertaining to company’s SOPs rules and regulation ns, handling customers to the matter of their complaints and achieving 100% of participation and positive response by giving good amount of sales to the company from them, logging CMS assigned to me and resolving them
PROCESS CHAMPION :
ID card complaint handling, Amagram issues, product merchandising, Information dissemination and front office observation, Direct credit & Revalidation, Encashment & Re-issuance, Refund Drafts and Bonus cheques management, Renewal, Amway Leadership Seminars, Communication, , LOS process etc. HD complaint handling.
ACADEMICS :
** 10th M.P. BOARD 1998 61%
** 12th M.P. BOARD 2000 50%
** BSC. (COMPUTER SCIENCE) RANI DURGAWATI UNIVERSITY JABALPUR (M.P.) 2003 53%
** M.B.A. (HR & IT) RANI DURGAWATI UNIVERSITY JABALPUR (M.P.) 2006 62%
TRAINING SESSIONS :
** Undergone a training in Idea Chit Chat for the promotion activity of their product.
** Undergone a training in Gajra Gears Pvt Ltd Dewas (M.P).
** Undergone a training in VFS(INDIA) Pvt Ltd Mumbai in HR for 45 days.
** Undergone a training in Sony India Pvt Ltd for the promotion activity of Sony products for 30 days.
EXTRA QUALIFICATION :
** Honor's Diploma in Software Engineering from APTECH Computer Education Jabalpur, M.P.
** AS-400 Navigation, Lotus Notes.
KEYWORDS :-
No work is unattainable after being taught provided “Hard work is key to success”.
STRENGTHS :
** Management skills
** Good Problem solving skills
** Result oriented, Industrious and sociable
** Self disciplined and determined
** Effective communication and inter personal skills
** Versatile and adaptable
** Excellent client management skills, including the ability to motivate people in a fast paces & changing environment.
** Quick learning and analytical ability
** Knowledge sharing
** Punctual in time
** To work in a team
** To grasp and learn more and more things
PERSONAL DETAILS
Name : Neha Tiwari
Father’s Name : Late Shri Rakesh Tiwari
date of birth : 9TH Aug 1982
Location Preferred : Chhattisgarh
DECLARATION :-
Hope the information developed herein will meet your requisite and looking for an assenting reply with a double check that if given a chance will prove essence to it.
Hope all the information is sufficient for the job and i give an assurance for the hard work and honesty as I believe in “ Let the work speak for rather than you.”
DATE :
PLACE :Raipur