SUMMARY :
Covering Aspects in Operations, Sales, Marketing & Brand Communication etc.
Self-motivated, Result oriented & Optimistic.
CAREER HISTORY :
2009 February ONWARDS…
Presently working with M/s. INDUSIND BANK LIMITED, Raniwara as Officer-General Banking Operations, reporting to Manager Customer Service Operations.
INDUSIND Bank offers a wide range of commercial and transactional banking services and treasury products to corporate and retail customers. Ramesh Sobti, MD & CEO of the Bank is setting new standards of innovation which makes Indusind Bank into a “Universal Bank”
KEY RESPONSIBILITIES :
Handling charge of Branch Clearing Inward, Outward and OCC.
Worked for branch remittance desk RTGS, NEFT and Transfers.
Branch Teller backup worked and managed teller counter as per GBO & RBI guidelines.
Backup Branch ATM custodian, responsible for ATM feeding & CBR updations.
Scrutinised Branch AOF’s on daily basis to achieve higher FTR percentage.
All a/c opening formalities as per the KYC (Know Your Customer) guidelines of RBI.
Compliance with all statutory requirements of RBI Guidelines.
Worked as branch CSM for providing customer services and resolving their queries.
Lodging of financial instruments (cheques and drafts), in outward/inward clearing.
Handled customer query and relationship building as welcome desk PB.
Handling clients queries & providing them service solutions through Talisma & I-works.
Significant contribution in Operational and Sales Excellence.
2005 March to Aug. 2006 : for MAGNUM LTD. Worked as Operator at Amirgardh Sales Tax.
M/s. MAGNUM LIMITED, Ahmedabad based company providing solutions and handling various projects for Gujarat Sales Tax.
KEY RESPONSIBILITIES :
Maintaining record of Sales Tax Data at Amirgarh, Gujarat Sales Tax.
Computerised all sales tax data on daily basis.
Providing Monthly backups of all the computerised data to Head Office.
EDUCATIONAL CREDENTIALS :
Completed Master in Business Administration, VMU, Salem, Tamilnadu, 2007-2009
Bachelor of Commerce, MLSU, Udaipur, 2006
Completed Matriculation & Intermediate from Rajasthan Board, Ajmer 2000-2002
TRAINING & CERTIFICATION :
Certification in Compliance and Vigilance Training held on 4th August 2011 at Jaipur.
Deputed to Barmer and Banswara branch for providing Training of KYC, I-works and Talisma.
ACHIEVEMENTS & RECOGNITIONS :
Achieved performance rating 4.60 out of 5 for FY 2012-2013
Promoted to Ops.-General Banking Operation from Oct.
2012
Achieved performance rating 5 out of 5 for FY 2010-2011.
Certificate of Excellence for General Insurance Business contest.
Promoted as a Team Leader for Sumerpur branch Associate Sales Managers Team.
Certificate of Excellence for qualifying IndusInd Elite Club for the month January & February, 2010.
Promoted to Bank Rolls from August 2010.
Achieved performance rating 4.50 out of 5 for FY 2009-2010.
COMPUTER CREDENTIALS :
Well versed with MS Office, Internet Applications, Coral Draw, Pg.Maker, Photoshop & Tally 7.2
Well experience with Op. Sys. : Win XP, Vista and Win. 7
Confident in working in fully computerised environment with latest software’s.
EXTRA CURRICULAR ACTIVITIES :
Topper at School level chess competition,
Interest in Reading, Internet, Cricket & Traveling.
PERSONAL DETAILS :
Marital status : Married
DATE :
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