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Back Office Operational Executive Resume Sample, Experience : 6 years

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Name of the Candidate:Gaurav Jha
Name of the Post Applied:Back Office Operational Executive
Job related skills / software:Creation of catalogue for e-commerce Marketplace client, Creation of image link and color coding for new product, Monitoring of E-commerce websites for quality of product view
Category:BPO Call Center, Back Office
Sub Category:BPO / Back Office / Call Center Executive
Years of Experience:6 years
State:Uttar Pradesh
Salary Expected per Month(Rs):25,000 to 30000
Highest Qualification attained:B.C.A. / BCA : Bachelor of Computer Application
Major / Specialization:Computer Science
Email Id:gaurav.jha943 AT gmail.com
Are you looking for job now?:No
Can the recruiter contact you?:No
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Resume Format / CV Sample Template / Example / Model :


Contact : 8317072283, 9044799857
Email : gaurav.jha943 AT gmail.com

 Aim to learn and gain experience in a progressive organization. Looking for challenging and exciting opportunities, which calls upon one's abilities and gives a considerable degree of independence and responsibility .I want to work with an organization that nurtures and develops talent and provides a facilitating environment to foster performance.

** BCA from Chattarpati sahuji Maharaj University Kanpur in 2011 with 72% marks;
** Senior secondary (XII) Science stream from U.P. Board in 2008 with second division.
** Higher secondary (X) Science Stream from U.P. Board in 2006 with second division.

Operating System known  : Windows XP, Windows 7, Windows 8

** Worked as E-commerce Executive (Backend Operational) in Retail Division of Leayan Global Pvt Ltd since Oct 2016 to March 2017.
** Worked as IT Executive-Trainee (ERP Backend functional) in Leayan Global Pvt Ltd since Jan 2014 to Sept 2016.
** Worked as Operational Executive (Back Office) in Knell Pharmaceuticals Pvt Ltd since June 2011 to Dec 2013.

** Creation of catalogue for e-commerce Marketplace client;
** Creation of image link and color coding for new product;
** Monitoring of E-commerce websites for quality of product view;
** Monitoring of claims and return in warehouse section;
** Preparation of daily sales report and discount sheet in seasonal sale for Market place parties
** Handling All Module of Functional work and provide training to User (end staff).
** Provides guidance to lower-level ERP staff, which includes performing work reviews and performing project management duties.
** Maintain Backup data when ERP on update monthly basis.
** Performs other related duties as assigned or requested.
** Resolve ERP portals Query by Admin Portal or coordinate with Developers team.

Date of Birth  : 25th Nov 1990
Father’s Name & Occupation  : Shri Ashok Jha (Job)
Mother’s Name & Occupation  : Smt.

Sangeeta Jha (housewife)
Address  : 119/129 Gumti No-5 Kanpur-208012.
Interests  : Cricket and Internet surfing
Language Known  : Hindi, English & Maithili



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