Jitender Kumar
Address :Q. No -816, Sector-5, R.K. Puram, New Delhi-110022
Call :+91 9958471294, 7678402986,
Email : Jitenderk.kumar884 AT gmail.com
Career Objective :
Looking Forward for a Challenging and Significant Career, to Work in Professional environment, where I can enrich my Skills and Work towards the Organizational goals
Area of Interest : MIS Executive.
Computer Programing Skills :
Operating Systems :- Windows XP,Windows 7.
Hardware tools :- Software Installation, operating system Installation.
Roles and Responsibilities :
Job Profile :- MIS Excutive& Billing Executive .
Professional Experience :
Oct`15 to Sep`17:
Falcon Business Resources Pvt. Ltd
MIS Excutive& Billing Executive
Job Description:
Customer Dispute Settlements & Reconciliation :
** Check customer disputes on CRM or Emails.
** Managing local TMS system for resolving customer issues with related departments.
** Control functions are accurately completed with the agreed client CRM
** Team operates effectively & efficiently through appropriate task allocation & the process meets the client CRM day on day.
** Receiving and downloading data from different sourcesand formatting data using by EXCEL.
** Removing duplicate numbers from Data through Excel (Tools and formula).
** Handling multiple reports, working with formulas, pivot tables & pivot charts, and various other excel sheet components for accurate data.
** Interacting with clientdirectly through scheduled daily / weekly Business Conversation (Email)
** Preparation the Microsoft Excel relative Report.
** Preparing/Managing MIS reports of the stock (Weekly wise & Monthly wise).
Domestic & International Billing Process :
** Collect the data usage of 45 Counties from network
** Analysis of the pricing of product & plans.
** Managing ERP software for analysis of pricing.
** Generate the CDR’s of Postpaid Bills.
** Co-ordinate with credit control team, sales team to solve their queries about Bills.
** Making MIS of daily, weekly and monthly sales, billing & refund report.
Apr`13 to Sep`15:
HKX Logistics Pvt.
Ltd
Billing Assistant
Nov`11 to Dec`13:
Intime Services Pvt. Ltd
Operation Executive
Educational Qualification :
** Bachelor of Arts University of Delhi 2013
** Intermediate NIOS 2009
** High School CBSE 2005
Skills :
** Mapping, developing and implementing processes in line with guidelines.
** Preparing MIS reports as per CRM with a view to apprise management of the process operations and assist in critical decision making process.
** Operating System-Window_98, Window_XP, Window_2007, Window_2010
** Communication- Internet & E-mail’s
** Ms - Office-Ms - Outlook, Ms - Word, Ms – Excel
** Excel Functions
Area of Interest:
Listing Music, Internet Surfing, Driving & Riding
Languages Known:
** English
** Hindi
Professional Strengths:
** Inculcated the ability to work under-pressure/Time bound conditions
** Extremely productive in a high volume and high- pressure environment
Personal Information:
** Father`s Name : Mr. Shyam Narayan Ram
** Date of Birth : 25th June 1988
Date :
Place :