P.Khamsanglian
Phone : +91-8955808881
E-Mail : andrewoz143 AT gmail.com
CCNA , CPT & CEH Certified Professional, targeting assignments in Network Operations / Technical Support with an organisation of high repute
Location Preference : Jaipur & Delhi / NCR
Profile Snapshot :
** Result-oriented Professional with 3years of experience in Networking Operations
** Hands-on expertise in managing configuration, maintenance & application software & hardware devices focus on systems / network administration
** Resourceful in delivering network maintenance support and responding to outages during off-hour software with a deployments within established Service Level Agreements (SLAs)
** Efficient organizer, motivator, team player - Core Competencies ) and a decisive leader with the skills to motivate teams to excel & win
** Network Operations
** Installation & Troubleshooting
** Technical Support
Organisational Experience :
Since Feb’13 : Zivaya Spa, Jaipur as Assistant Manager, Assistant Network and Data Entry Operator
Key Result Areas :
Network Operations :
** Ensuring server availability so that applications running on them do not experience any downtime, thereby maintaining the productivity
** Attending daily & weekly meetings to review progress and discuss the scope of improvement; addressing & resolving performance bottlenecks and ensuring maximum network uptime
Technical Support :
** Installing & configuring operating systems, application software, anti-viruses & hardware & networks
** Suggesting improvements in the operations and processes to make the system foolproof; imparting training to end-users in the post-implementation phase
Date Entry Operations :
** Inputting customer and account data from source documents within time limits; compiling, verifying accuracy and sorting information to prepare source data for computer entry
** Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
General Administration:
** Managing external or internal communication and maintaining clean & enjoyable working environment and managing clerical or other administrative staff
** Organizing, arranging & coordinating meetings; sorting and distributing incoming and outgoing post
’12 dec – 10dec13 : Ramada Hotel, Jaipur as Spa Manager & Gym Manager
Key Result Areas :
** Added value through revenue growth & operational efficiency through process improvement by focusing on key drivers of Spa sales, associate and customer satisfaction, profitability and quality
** Aligned working practices with management vision, corporate values, operating standards & policies
** Developed clear & open lines of communication with all departments; understood & abide by all government laws relating to Spa operations
** Motivated & trained all Spa associates to attain highest standard of excellence in service, attitude & monetary returns
** Formed a team with different opinions, skills, experiences and backgrounds; leveraged personal, cultural & functional differences to optimize team performance
12 jan 2012 : Ziva Thai, Jaipur as Spa Receptionist
Key Result Areas :
** Maintained highest standard of personal appearance, hygiene and customer service
** Assisted guest with respect to spa services & products; provided courteous & efficient service
** Managed appointments and provided a positive and friendly attitude
** Resolved guest enquiries in a professional and courteous manner, in person, on the telephone or via.
e-mail
Education :
** 2015 BCA from Sikkim Manipal University (SMU-DE) XII from NIOS
** 2013 X from NIOS Board
Certifications :
** CCNA
** CPT
** CEH Certified From EC council
IT Skills :
** C, C++
** CEH from EC Council
** CPT from Pristine Infosolutions
Personal Details :
Date of Birth : 15th August 1989
Language Knowns : English and Hindi
Address : J-5, Ramesh Marg, C-Scheme, Jaipur - 302001
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