3 years of experience in the IT industry and system Domain.
Hands on experience in computer hardware & networking devices.
Possess good communication skill and problem analysis skill.
Have a good understanding of computers (both server hardware and software).
Demonstrate a willingness to learn and apply new technology.
Manage time effectively and be able to work with minimal supervision.Professional Certificate :
Cisco certified Network Association (CSCO11806230)
Microsoft certified Professional
Hardware & NetworkingTechnical Experience :
Worked in HCL INFOSYSTEMS as Desktop and Networking support engineer from Mar 2010 to Sep 2011 Ekkatuthangal, Chennai.Job Response :
Maintain Entire LAN network.
Designing LAN & WAN Solutions with equipments like Firewalls,Routers,Switches.
Configuration of Dynamic Routing Protocols (RIP,OSPF,EIGRP) on Cisco Routers
Privileging user profile using hardware firewall FORTIGATE i310B
Implementing new WAN link by providing network parameters
Troubleshooting and Maintenance of network devices to ensure 100 percent uptime and
Troubleshooting zone WAN network link with coordinating with ISP (BSNL).
Pushing patches through Wsus for desktop clients.
Implementing domain and local policies, implementing GPOs,
Implementation and Administration of Windows Active Directory.
Configuring mandatory roaming profiles, managing users at a domain level.
Management and creation of user , security group ,distribution group in Active directory
Managing data backups, DNS, DHCP etc…
Applying various Group Policy in OU.
Managing Antivirus server (Symantec End Point Protection)
Regular H/W monitoring and maintenance on both local and remote office and client Web, Data, File servers.
Configuration and maintenance of Email clients like MS Outlook and Outlook Express.
Backup Configuration and disaster recovery.
Patch Management and Testing.
Analyzing system logs and identifying potential issues with computer systems.
Introducing and integrating new technologies into existing data center environment.
Performing routine audits of systems and software.
Applying operating system updates, patches and configuration changes.
Installing and configuring new hardware and software.
Vendor interaction for external support and for additional hardware/software resource
Adding, removing or updating user account information, resetting passwords etc.
Virus control and prevention Generation of reports.
Ensuring that the network infrastructure is up and running.Worked as Desktop engineer : Gateway Technologies, Chennai from
Aug 2008 to Feb 2010.Job Response :
Configuring local & network printer.
Installation, configuration, administration, management and troubleshooting of windows desktop & notebooks with all required & relevant applications on the
Documentation & reports(daily, weekly, monthly)
Assembling, installing OS & other software’s in systems.
Maintaining system from virus & warms.
Trouble shooting desktop systems.
Installing and Maintaining Local Area Networks and Printers.
Independently tasks related to technical support & management.
Giving Technical support to customers calls.Skills and Abilities :
Strong Work Ethics, Excellent Analytical Capabilities,Self-Motivated,Team-Work Oriented.
Possess Strong Interpersonal And Analytical Skills.
A Positive Attitude towards Learning New Things.Area of Interest :
Systems, networking, security.
Windows server, Internet.
Firewall, Checkpoint.Academic Details :
B.E(ECE) AMS College of engineering Anna University Chennai 2004-2008 64%
HSC St.Mary’s Mat. Sponsored links :
Higher Secondary school, Chennai 2004 60%
SSLC St,Gabriel’s Higher Secondary School, Chennai 2002 61%Declaration :
I hereby declare that all the details furnished above are true to the best of my knowledge.
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