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Technical Support Engineer Resume Sample, Experience : 8 years

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Name of the Candidate:[Private]
Name of the Post Applied:Technical Support Engineer
Job related skills / software:Installation and trouble shooting of Software Named Unify, Provide support to engineer with net meeting
Category:IT / Computer2
Sub Category:IT Technical Support
Years of Experience:8 years
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:Diploma
Major / Specialization:Computer Hardware and Networking
Email Id:[Private]
Are you looking for job now?:No
Can the recruiter contact you?:No
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Resume Format / CV Sample Template / Example / Model :


Summary  :
An Graduate having four and half years experience with exposure to Sales and Marketing, Business Development, and Customer Relationship Management. A Strategic planner with proven track record of exploring new markets, managing sales and achieving desired goals. An excellent communicator with good presentation skills.

Career objective  :
To work and grow with a leading MNC / Corporate with a healthy working environment where I can rise to top management level and lead the organization to the point of excellence.

Key areas of expertise  :
Business Development  : Exploring potential business avenues and identifying new untapped markets for launching products. Implementing sales promotional activities for brand building and market development.
Team Management  : Manpower Planning, Recruitment, Training, Development, Performance review of team members.
Customer Relationship Management  : Achieving maximum customer satisfaction by closely interacting with existing and potential customers. .

Professional Experience  :
Max Newyork Life insurance co. Ludhiana :
Designation  : ACRM(Associate client manager Relationship) July 2009 onwards
Key Profile of Job  :
Takiong care of partnership Distribution in Punjab, Chandigarh,J&K & Himachal
Handling the channel sales of Moneyline and India infoline(ISO,D2C,Tele plus and Equity)
Handling the on role tele plus team of india infoline
Cross selling from money line, Equity premia and ISO
Handling the sub broker of India infoline
Handling the Venue sales of indiainfoline
Key Achievements  :
Ranked No. 1 in India for for logging a higest premium of 70 lac in March 10
Self sourced the 50 Lac of regular premium in March 10
Winner of Asia Challenge Cup
Become the winner of I Gneius Programe
Become the first ACRM to active all the Tele plus team seller continuously for three months.

Reliance Life insurance co. Ludhiana :
Designation  : Sales Manager (TPD) May 2008 till july 09
Key Profile of Job  :
Handling the team of 15 PFC’s and motivate them to find fresh customers Provide them service of life insurance and investment also.
Handling channel sales for Ludhiana, including Malerkotla
10 Relationship Officers Placed at Web Words for selling Financial Products.
Taking care of TPD Vertical i.e. Sales Team, Rmoney, Web Worlds & Distributors.
Ensuring Productivity of Personnel Financial Executives & Relationship-officer & CSO.
Plan Product promotion activities in the Area.
Plan Trainings for Sales Team, PFC, RO & CSO’s .
Achievement of Business Targets.
Key Achievements  :
Ranked no.

1 in pan India for logging 40lac. in Dec. 08
Become the first SM to login regular premium of 11lac in single app. in Dec08
Become the first SM to login regular premium of 21lac in a single day inDec08
One of my PFC topped twice in a row PAN INDIA.
One of my PFC promoted as sales manager

Reliance life Insurance co. Ludhiana :
Designation  : personal financial consultant Dec 2006 to May2008
Key Profile of Job  :
Dealing with the customers in Punjab national bank as personal financial consultant and provide them service of life insurance and investment also looking after branches of PNB in ludhiana as PFC.
Direct Marketing for Getting Business
Identifying and exploring new markets and plan product promotional activities.
Achievement of Business Targets of Liability products & cross sell products.
Key Achievements  :
Promoted as sales Manager in Reliance life insurance in may08
Become the first PFC for logging 5lac of regular premium in single app.

Bajaj Allianz Life Insurance Ludhiana :
Designation  : ASM Nov. 2005 to Dec 2006
Key Profile of Job  :
1. Recruitment / appointing a team of life insurance agents/advisors through own social contacts/circle and to train and motivate them and finally drive the business.
2. Handling a team of 18 Advisors and motivate them to find fresh customers
3. Provide them service of life insurance and investment also.
4. Looking after the sales and after sale service in Ludhiana and adjoining areas.
5. Organizing various programmes and creating awareness in villages nearby.
Key Achievements  :
1. Become the first sm to active all the 18 advisor in one day.
2. Twice topped for two months with login of 5.50lac.

Wipro Infotech Pvt. Ltd. Delhi :
Designation  : Tech. Support Engineer Dec.2004 to nov 2005
Key Profile of Job  :
1. Installation and trouble shooting of Software Named Unify.
2. Provide support to engineer with net meeting.
3. Provide training to engineer.
4. Visits to the clients at punjab and Harayana also.

Education  :
Academe  :
B.A. from Punjab University, Chandigarh in 2002 as a regular course.
Advance Diploma in Computer Hardware and Networking.

Computer Proficiency  :
Microsoft Windows 2000/98/XP, Microsoft Office 2000/97/XP, MS DOS, Internet.

Date :
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