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Technical Support Engineer Resume Sample, Experience : 2 years

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Name of the Candidate:[Private]
Name of the Post Applied:Technical Support Engineer
Job related skills / software:Troubleshooting proficiency, Customer service expert, Managed call flow and responded to technical support needs of Employees.
Category:IT / Computer2
Sub Category:IT Technical Support
Years of Experience:2 years
State:Uttar Pradesh
Gender:Male
Salary Expected per Month(Rs):10,000 to 15,000
Highest Qualification attained:Diploma
Major / Specialization:Computer Science
Email Id:[Private]
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :

    

Avnish Kumar
Mob  : 8756059656, 70113201026
Email  : avneeshgngwr AT gmail.com

Objective  :
Strongly desire to pursue my career in a well-established industry. I look forward for an organization that could help in exploring my skills in the industry. I am looking for opportunity that would bring out the best of my potential.

Experience Summary  :
** 6 month of Infrastructure / Toll Contractors organization.
** 1year 5 month of industrial experience in Toll Automation.
** 8 month of industrial experience in Mobile Manufacturing.
** Good technical skills & troubleshooting skills.
** Excellent communication and Clint management skills.

Job Title History  :
Designation  : IT Engineer
Company  : Mep Infrastructure Developers Ltd.
Period  : October 2017-March 2018

Junior Support Engineer
Rajdeep Info Techno Pvt Ltd
Janurary2016-June 2017

Diploma Engineer Trainee
Bhagwati Products Ltd.(Vendor of Micromax)
May2015-Dec2015

Computer Skills
Server  : Windows® (2008 & 2010Server)
Client  : Windows® ( XP, 7,8,8.1,10)
Applications  : MS Office (Word, Excel, PowerPoint, Outlook ), VNC Viewer, Teamviewer, Antivirus, etc.

Technical Knowledge  :
** Assembling of PC’s
** Service Orientation, Coordination, Time Management, Systems Evaluation, fault analysis, Implementation, cabling &termination.
** Knowledge Trouble shooting of Toll & HTMS system,
** Basic Toll Collection operation procedure,
** Software & Database installation, computer hardware & networking
** Installation & Troubleshooting of Software’s & Hardware Devices
** Installation & Troubleshooting of Operating System
** Configuration of LAN, Sites etc
** Installation & Troubleshooting Toll equipment(AVC ,Boom Barrier, Intercom, Magnetic loop sensor , LPIC camera, Booth camera ,lane camera, OHLS, Traffic lights, ETC,MBC etc).
** Team Player

Work Experience  :
Total Experience  :2.7 Years

1) Working as a IT Engineer with mep infrastructure developers Ltd from October 2017 to march 2018.
** Install, configure and support LAN, and Internet system or a segment of a network system.
** Maintain network, hardware and software, Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
** Supervise other network support and client server specialists and plan, coordinate, and implement network security measures.

2) Working as a Junior Support Engineer with Rajdeep Info Techno Pvt Ltd, Pune, Mharastra from January 2016 to June 2017.
** Supporting Of Toll management System (HTMS)( Software, Hardware & Networking).
** ImplementationToll Management System equipment AVC, Boom Barrier, Intercom, Magnetic loop sensor , LPIC camera, Booth camera ,lane camera, OHLS, Traffic lights, ETC, MBC and TMS software etc
** Ensure correct implementation of Toll Collection Equipment and completion on time
** Stock & Equipment up time report and report action against unsolved issues through to Plaza engineer
** Maintain and Update Daily Call Report & preventive maintenance Schedule
** Escalate hardware & Software issues to Plaza engineer with supporting documents
** Maintain Plaza stock inventory and give stock requirement to next level
** Prepare and send daily equipment status report, Fault report to next level
** Troubleshooting Software issues through remotely using VNC viewer and Team viewer.
** Escalation of Clint issues with different levels of support.
** Configuration of Printers, Scanners through remotely.

3) Worked as Diploma Engineer Trainee with Bhagwati products Ltd(vendor of Micromax), from May 2016 to December 2016
** Assembling and Testing of Mobile.
** Repairing of Mobile.

Academic :
High School with 67% from The UPBOARD in the Year 2011.

Technical Qualification :
Polytechnic Diploma in Computer Science and Engineering with 73% from BTEUP in the year 2015

Languages Known  : Hindi &English

Personal Details  :
Name  : Avnish Kumar
Sex  : Male
Date of Birth  : 20/03/1996
Father’s Name  : MR.


Ram Bharose Lal
Marital Status  : Single
Nationality  : Indian
Caste & Religion  : OBC, Hindu

Permanent Address  :
Vill & Post  :Batlaiya
Tehshil  :Tilhar
Distt  :Shahjahanpur
Pincode  :242301

Declaration  :
I Avnish Kumar here by declare that the above furnished information is authentic to the best of my knowledge.

Place  :
Date  :

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