PERSONAL PROFILE :
** High personal integrity, and able to relate and create trust in all.
** Highly articulate, confident and persuasive team-builder, able to motivate and communicate to achieve exceptional business performance.
** Dependable and reliable in supporting and enabling team effort to produce genuine long-term sustainable development.OBJECTIVE :
** To initialize my career in an efficient organization wherein the ambience is competitive and innovative, and enjoy my work as I expertise in due course.STRENGTHS & COMPETENCIES :
** I am a Quick Learner, adaptable with Good Communication Skills & understand responsibility.SKILLS PROFILE :Familiar with :
** SurfingEDUCATIONAL QUALIFICATIONS :MAR 2003 : SSC with 1st Class from Maharashtra BoardFEB 2005 : HSC with 2nd Class from Maharashtra BoardAPR 2008 : B.M.S with 2nd class from MUMBAI UNIVERSITYAUG 2011 : Post Graduate Diploma In Banking And AdministrationOTHERS :
NCFM & NSDL CERTIFIEDWORK EXPERIENCE :1] Designation : Customer Service RepresentativeOrganization : Reliance Mutual FundProfile : Customer ServiceMajor Sector : BPOTime Period : OCT’09 – APRIL’102] Designation : Customer Service Manager (ASST. Sponsored links :
MANAGER)Profile : CUSTOMER SERVICE BRANCH BANKINGOrganization : ICICI Bank (Probationary Officer Programme)Major Sector : BankingTotal Time Period : MAY’10 – 10 JULY’12Career Highlights :
ICICI Bank Ltd., kharghar CSBB – Branch
2) Business Development
3) Analyzing business potential and implementing plans to drive channels for attaining business targets, and achieving the desired targets.
4) Identifying, qualifying and pursuing business opportunities through market surveys.
5) Conducting the competitor analysis by keeping abreast of market trends and competitor moves to achieve the market share. 6) Client Relationship Management
7) Managing customer centric operations & ensuring the customer satisfaction by achieving delivery & service quality norms.
8) Ensuring that highest service standards are maintained for servicing of clients and maintaining minimum turn-around-time.
9) Notable Credits
Got Certificate of Excellence for Outstanding Performance in LIFE Insurance from Regional Head for the month July,August 2010PERSONAL DETAILS :Gender : MALELanguages Known : ENGLISH, HINDI, and MARATHIDECLARATION :
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.DATE :PLACE :
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