VIJAYAKUMAR
Mobile : 9688003618
Email : sovijai AT gmail.com
EXPERIENCE SUMMARY :
3 years of experience in Desktop support and management. Expertise in administering, maintaining and troubleshooting Computer hardware, printer & networks.
** Expertise in troubleshooting windows system, networking LAN issues
** Expertise in managing and administrating user account and domains
** Expert in computer hardware assembling
** Strong troubleshooting knowledge system component issues
EDUCATIONAL QUALIFICATIONS :
** B.E (ECE) Sakthi Mariamman Engineering College 5.8 CGPA 2013
** Diploma (ECE) Sri Venkateswara polytechnic college 85% 2010
** 12th Std Govt Boys Hr Sec School 64% 2008
** 10th Std Govt Boys Hr Sec School 69% 2006
WORK EXPERIENCE :
** Name of the company : Indian computer corporation Ltd, at Bangalore
** Designation : Desktop Support Engineer
** Period : July 2014 to July 2016
Project : Resident engineer for Aeronautical Development Establishment Ltd in Bangalore. This client is engaged us to provide Computer systems and networking administration
** Name of the company : Aforeserve.com .,Chennai
** Clinet : The India Cements Limited,Sankari,Salem
** Designation : Desktop Support Engineer
** Period : May 2018 to till date
This client is engaged us to provide all type of system Hardware issues Printers and networking.
AREAS KNOWN :
** Installation and configuration of widows based operating systems (windows xp, vista, 7 & 8).
** Software installations and troubleshooting of all types of customer oriented field problems, network settings for TCP/IP and internet setup
** Troubleshooting of all types of Hardware and software applications problems
** Configuring & troubleshooting of Desktop/Laptop for managing backup and recovery.
** Configuring & troubleshooting of printer, scanner & LAN related issues reported by users.
** Installation and configuring of wireless Data cards in users laptops.
** Exposure in A
ctive Directory user creation & deletion
** Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
** Troubleshooting Hardware, Software & networking problems.
** User group policies creation & modification.
** Monitoring of virus issues through Symantec Endpoint protection antivirus.
** Regular data & mail backup of MS outlook and Lotus.
** Good experience in configuring & troubleshooting of MS outlook or outlook Express.
** Remotely resolving application problems & network problems and mail configurations through net meeting, remote desktop sharing.
** Maintaining Assets through Asset management’s Tools.
** Handle the responsibilities of analyzing hardware and software issues and take necessary corrective actions to resolve.
** Install and upgrade hardware and software components.
** Preparing reports for the attended support calls and forwarding the same to the supervisor.
TECHICAL PROVICIENCY :
** Windows Server Operating systems (2003, 2008, 2012)
** Installation and configuration of windows servers 2003, 2008, 2012.
** Active directory (AD DS).
** DHCP and DNS management.
** Group Policy management and Power Shell modification.
** Windows server up gradation.
** Monitoring of server performance.
** Backup and restoration of windows servers.
CERTIFICATION :
MCP – Microsoft Certified Professional ( MC ID : 14772158 )
AREA OF INTEREST :
** Network Administrator.
** System Administrator.
PERSONAL DETAILS :
Date of Birth : 15 May 1990
Gender : Male
Marital status : Unmarried
Father name : Chenmoorthy
Mother name : Sogusa
Nationality : Indian
Languages Known : English, Tamil
Permanent address : Jumbuguttapatti ( vill ), Pochampalli (po, tk), Krishnagiri ( dt )-635206
DECLARATION :
I hereby declare that all the information listed above is true to the best of my knowledge and Belief
Date :
Location : Krishnagiri