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Desktop Support Engineer Resume Sample, Experience : 6 years

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Name of the Candidate:Guntee Yadagiri
Name of the Post Applied:Desktop Support Engineer
Job related skills / software:Troubleshooting & Maintenance of Desktop PCs, Laptops, Printers, Scanners and all the ITHardware & Network equipments installed at customer site.
Category:IT / Computer
Sub Category:Desktop Support Engineer
Years of Experience:6 years
State:Andhra Pradesh
Gender:Male
Salary Expected per Month(Rs):15,000 to 20,000
Highest Qualification attained:B.A. / BA : Bachelor of Arts
Major / Specialization:Arts
Email Id:mr.yadagirig AT rediffmail.com
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :

    

CURRICULUM VITAE
GUNTEE YADAGIRI
Mr.yadagirig AT rediffmail.com
Phone No  : 9705213156

CAREER OBJECTIVE  :
To apply my skills, hard work and learning capabilities to do the best for the organization.to establish better work processes and deliver the best results making the most of my knowledge and potential

EDUCATIONAL QUALIFICATION
Pursuing Degree in B.Afor DR B R Ambethkar University.
SSC from GOVT.HIGH School, Nagar Kurnool in year-2005.

TECHNICAL SKILLS  :
Hardware & Troubleshooting, Assembling & Deassembling
Ms Office
Knowledge on Win Xp And Window 7
Technical knowledge on installation of Java, IBM, Web-X, Quality Center, Wsad.
Knowledge on Printers and Scanners.Laptops Desktops

EXPERIENCE  :
Working as Office Assist(desktop &Networking) (Technology Support) at HSBC Software Dev India Pvt Ltd. on behalf of Golden Star Facilities Pvt Ltd, from Jan 2nd 2008 to Mar 2011

RESPONSIBILITIES  :
Handling day today hardware issues.
Installation, Configuration and maintenance of HP, Dell & Lenovo PCs
Inventory collection, asset management and helpdesk calls hardware and Support. Attend to helpdesk calls on regular basis.
Managing regular day-to-day problem logged by users at helpdesk with a team of engineers as well as handling the administrative issues.
Working And Trouble Shooting on day to day Problems Via Opening And Closing Tickets Tool on (Ca CMDB)

  System General Hardware  :
Installing Hardware In Ram Hdd Drives And Graphics Cards Dual Monitors Setting Mother Setti ngs Ram Upgrading Building A computer And Handled Blue Screen Errors System Slow Perfomance
System Assembling And D issembling And Instalation Like Cpus.s Laptops And Printers
Instalation Modems And Printers Scanners Multimedia Devices On The Network And Manually
Building And Cloning The Images Using Symantec Ghost Images Server.s
Install Upgrade Softwares And Softwares And Hardware To Latest Versions And Patches Realese Level Perfomance Tunning To Optimize Sys
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tem Perfomance
Providing And User Suport For User Aplications And Network And Conectivity Problems Fr om WorkStations Printers And Other Devices
Instaling The Lotus Notes 8.0 And SameTime Connect 7.5.1
Script Throw Installing The Lock Unlock The Systems
Internet And Explorer Connections And Proxy Settings As per Group Policiy
Update The Antivirus And M cafee And Scan To The Files And Detection s Files Deleting Disc Fragment And Disc Cleanup T he System And Fast Perfomance Page Files Increase The Device Manager
Setup On Bios Setting
Handling And Faulty By Following Process For Entire Hsbc Group And it.s Clients Meetings SLA.s
User Administration Creating Users Providing Permisions To User
Trouble Shooting oF Network Conectivity Software And H ardware Issues From Workstation Side
Maintanance Of System Running In Local Area Network Respond
Maintanace Of Lans Hubs Switches Cabling And Connections Crimping E.t.c
Installions Configuration Of Networking Devices Like Data Cards
Managing Ip Adresses Setup The DNS And Static Settings
Operating The Offer Remote Assistance Trow Resolving The Problem.s
Handled day To Day Data Administration Share Permisions Windows Xp Windws 7
Installing Nortel Telephone Systems Like 2002p2 1140 ip On Lan Networks
Knowledge On Siemens Phones Anlog Volumes Ring Tones Changes Managing
Knowledge On vc Calls And Multiple Conections Settings On Tandberg V.c
Polycom Phones And Panasonic Projetors Managing On Meeting Rooms.

BEST ACHEVMENTS  :
Received Good Appreciotions Email From A Senior Project Manager For Excellence Support The Major Role In UP Bringing Of a New Project

CERTIFICATES  :
National Academy of constructions
Ms Office And Basics

PERSONAL FROFILE  :
Name  : G.Yadagiri,
Father’s Name  : G.Venkataiah
Date of Birth  : 16-04-1990
Martial Status  : UN Married
Languages Known  : Telugu, Hindi, English
Hobbies  : Listening Music, Reading Books

DECLARATION  :
I here by declare that the above given information is true to the best of my knowledge and believe.

( GUNTEEYADAGIRI)

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