Career Objective :
I desire to work for company where I can show my talent .I aspire for a position that will enhance my knowledge and career Growth.
Educational Qualification : BSc (Physics, Chemistry, Mathematics)
Present Designation : Asst. ManagerCustomer Service
Specialization : Merchandising (Garments & Trims)
Total Experience : 8. 8 Years
Employment History :
Jun 23, 08 Till Date Asst. Manager Customer Service, Avery Dennison India Pvt. Ltd. Bangalore.
Apr 23, 07 June 10, 08 : ExecutiveProduction Merchandiser. MAS Intimate Pvt Ltd. Bangalore
Jan 20, 05– Apr 04, 07 : Production officer, Bharat Tissues Pvt. Ltd, Bangalore
Computer Skills :
Microsoft Office (Excel, Word, PowerPoint) & Internet
Training :
Worked for ERP (Enterprise resource planning) software installation in Bharat Tissues Pvt. Ltd (undergone Lean Sigma & 5S training in MAS intimate clothing Pvt. Ltd.)
Languages Known :
Kannada, English and Hindi (Speak, Read & Write)
Awards :
Received Department level appreciation letter from Bharath Tissues Pvt Ltd., for the excellent performance and on time delivery in shade matching & handling work independently.
Received Customer Service appreciation letter from Avery Dennison Pvt Ltd., for the excellent performance in handling Customers and providing excellent service in execution of their orders.
Current Work Experience :
Company Name : Avery Dennison India Pvt Ltd.Banglore, Karnataka
Designation : Asst. Manager
Duration : 5 yrs Handling 8 members team and motivating towards excellence in order management received from garment Vendors.
Communicating with Garment Buyer –Gap Inc,Walmart Inc,Nike,Tommy hilfiger,Eddie Bauer,JC Penney,Target,Levis,Kmart & Sears,Academy,Dillards,Decathlon,East,Eroski for the respective trim requirements for Export Vendors.
Communicating with Garment and Home textile vendors Trident, Welspun, Shivalik prints Tirupur,Chennai & North IndiaVendors for their respective orders of trims and retail information tickets.
Costing of trims,price negotiation with Vendors.
Processing of trim orders as per the Buyer Standard and supplying to Garment Vendors as per their requirement.
Follow up with purchase department, Sampling, Production, QC, and Finishing for the easy flow of orders to meet the customer delivery dates.
Working on ORACLE software with the proper maintenance of records of orders in CS (customer service) tracker.
Maintaining good relationship with customers with on time delivery of their orders.
Retail Brand Information services execution of orders like pricetickets, Matchbooks having retail information.
Previous company work experience :
Company Name : MAS Intimate clothing pvt ltd Bangalore
Designation held : ExecutiveProduction Merchandiser.
Duration : 1 Year,2 months
Handling orders of Adidas, Reebok, Gap, and Decathlon & Nike buyers with different styles.
Development of samples and submission as per buyer requirement.
Handled both knits & woven fabric garments.
Responsibility of the garment styles from Cut stage to ready garments.
Interaction with the planning, cutting, sourcing
Production, finishing department.
looking after Printing & Embroidery program.
Knowledge in various type of garment printing(waterbased,platisol,foil,high density, discharge)
Worked under lean system with 6S.
Carrier started company work experience :
Company Name : Bharat Tissues pvt ltd, Banglore
Designation held : Production Officer
Duration : 2.3 years
Responsibility of color preparation & matching.
Recipe calculation and percentage addition.
Matching with Acid, Reactive dyes & pigment Colors
Worked on Direct & Discharge style of printing
Worked on different types of printsKhadi, Metallic & Foam.
New developments of shades for designs
Looking after Production & Quality of prints.
Worked for fashion, home furnishing, Women’s wear.
References : Will be provided on request.
Declaration:
I certify that the foregoing information is correct and complete to the best of my knowledge and belief and nothing has been concealed.
I am not aware of any circumstances that may impair my fitness for employment.
Date :
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