Front office Receptionist / Secretary >> Office Admin/ Clerk/ Facility Manager 
Office Administrator Resume Sample, Experience : 7 years

OBJECTIVE  :
To be a part of a professional organization, that provides opportunities to learn, grow and enables to contribute to its growth and also be process oriented to deliver quality services to Customer

PROFESSIONAL PROFILE  :
NALUKETTU HOTELS & RESORTS PVT LTD – OFFICE ADMINISTRATOR :
Since 01/12/2010 – Till Now
Nalukettu Hotels & Resorts Private Limited (NHRPL) is a well established organization with renowned name in tourism industry. It is professionally managed by a team with more than a decade of experience in destination management. Tourism Package designed for Tourists. The company is recognized for its professionalism, impressive operational infrastructure, personalized service, creative itineraries and globally links which enable them to provide clients with the highest standard of service and hospitality……
DUTIES DISCHARGED :
Handling Customer Enquiries
Making arrangements of Tour Packages
Follow up for Customer’s Confirmation
Taken care of Office Administration Work
Responsibility of Marketing & Sales
Preparation of daily & monthly reports

HDFC BANK LTD – JUNIOR PROCESSING OFFICER :
Since 1/08/2008 to 30/06/2009 – AS ADFC STAFF
Housing Development Finance Corporation Limited, more popularly known as HDFC Bank Ltd, was established in the year 1994.In 2002; HDFC Bank witnessed its merger with Times Bank Limited (a private sector bank promoted by Bennett, Coleman & Co. / Times Group). In 2008, RBI approved the amalgamation of Centurion Bank of Punjab with HDFC Bank, currently has a nationwide network of 1,725 Branches and 4,393 ATM's in 780 Indian towns and cities.
DUTIES DISCHARGED :
DISBURSEMENT – Corporate Products ( Cheque and DD )
Lodging and Liquidating Collection Cheques
Follow up of long pending collection instruments
CUSTOMER SERVICE – Resolving and Handling customer queries
Reporting of daily pending activities, tallying and maintaining records.

CENTURION BANK OF PUNJAB – JUNIOR PROCESSING OFFICER :
Since 13/12/2006 to 30/07/2008 – AS TEAMLEASE STAFF
The Centurion Bank of Punjab (formerly Centurion Bank) was an Indian private-sector bank that provided retail and corporate banking services.


It operated on a strong nationwide franchise of 403 branches and had over 5,000 employees. The Bank's shares were listed on the major Indian stock exchanges and on the Luxembourg Stock Exchange.
On 23 May 2008 HDFC Bank acquired Centurion Bank of Punjab
DUTIES DISCHARGED :
Lodging and Liquidation instruments both local and outstation cheques send for collection
DD liquidating
Follow up of long pending realizations
Tallying of internal accounts
Customer service and support to branches

ACADEMIC QUALIFICATION :
Master degree of commerce from Sacred Heart college, under M.G University in 2006, Ernakulam
Bachelor degree of commerce from Sacred Heart college, under M.G University in 2005, Ernakulam

PERSONAL SKILLS :
Ability to deal with people diplomatically.
Excellent verbal and written communication skills.
A confident stage performer.
Willingness to learn.
Team facilitator.
Hard worker.
Enthusiastic.
Commitment towards work.

DECLARATION :
I hereby confirm that the information furnished above is correct to the best of my knowledge.

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