Objective Being a committed team player, want to be a part of a renowned organization, to contribute towards the growth of the Organization, based on my expertise and to further my personal capabilities by learning from the new exposure within the structured framework of the organization. Educational Qualification :
 BSc. in Mathematics from Vinayaka Mission University, Salem.
Experience:
 Currently working with Wipro BPO since Feb-2016 as Team Leader for Reliance JIO process.
Career Highlights:
 Started with Inbound Mass as an Associate from Feb 2016 – Aug 2016.  Moved to Floor Support for IB Mass from Sep 2016 – Oct 2016.  Moved to OB Close Loop from Oct 2016 – Feb 2017.  Moved to Escalation Desk and then to Nerve Centre from Feb 2017 – April 2017.
 Got selected for the Pilot batch for NVOC-Chat in May 2017.  Currently working as a Team Leader in NVOC-Chat from Sep 2017 till date.
PROFESSIONAL EFFICIENCIES :
ï‚· Soft spoken, debonair and disciplined. ï‚· Efficient in sorting out instantaneously all kinds of service and products related complaints of the customers. ï‚· Adapting expertise with the changing environment. ï‚· Diligent, target-centric and result-oriented. ï‚· Strong interpersonal, communication, organization and follow-through skills. ï‚· Extensive knowledge of computer and software
STRENGTH : Progressive, Positive attitude, Punctuality, Sincerity, Hard working, Good Communication skills.
COMPUTER SKILL :
MS Office – Word, Excel, Power Point Internet & E-mail operations.
Personal Details:- Date of Birth : 7th May 1985 Sex : Male Nationality : Indian Marital Status : Married Language known : English, Hindi Date : - Place: - Mumbai (Javed Abdul Samad Shah)