Biodata |
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| Name of the Candidate | : | Muthulakshmi |
| Name of the Post Applied | : | HR Manager |
| Job related skills / software | : | Client conversation regarding process and share the findings along with additional knowledge to team, Client handling and achieving the expected time line often, Trained and share the knowledge about process to the new members |
| Category | : | BPO Call Center, Back Office |
| Sub Category | : | Non Voice Executive |
| Years of Experience | : | 5 years |
| State | : | Tamil Nadu |
| Gender | : | Female |
| Salary Expected per Month(Rs) | : | 50,000 to 60,000 |
| Highest Qualification attained | : | M.B.A. / MBA : Master of Business Administration |
| Major / Specialization | : | Human Resource Management |
| Email Id | : | lakshmidpani08 AT gmail.com |
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| Are you looking for job now? | : | Yes |
| Can the recruiter contact you? | : | Yes |
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Resume Format / CV Sample Template / Example / Model : |
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Muthu Lakshmi.D
Email : skibcoablakshmi08 AT gmail.com
Objective :
To seek a dynamic and challenging career for making positive contribution towards the organization, and to find an environment where I can develop my professional knowledge and ideas for a mutual benefit of the company and self.
Professional Summary :
** A dynamic professional with 5 yearsof work experience in Healthcare BPS.
** Currently associated with Cognizant Technology Solutions, BPS as Senior Process Executive.
Education :
** Completed MBAin Human Resource Managementin Distance education of Annamalai University.
** Completed Bachelor ofCommerce with Computer Application (2010-2013) in Sri Krishna Arts & Science College, Coimbatore.
** HSC(2010) GRG Matric Higher Sec School, Coimbatore.
** S.S.L.C (2008) GRG Matric Higher Sec School, Coimbatore.
Present Assignment in Cognizant
Roles & Responsibilities :
** Client conversation regarding process and share the findings along with additional knowledge to team
** Client handling and achieving the expected time line often
** Trained and share the knowledge about process to the new members
** Prepared Root Cause Analysis (RCA) for Internal & External Errors and Process Knowledge Test scores on monthly basis
** Created and audited the document which contains health care plan benefits and coverage
** Troubleshooting for team members
Career Achievements :
** Awarded with Spotlightand UnicornAwardsfor consistent quality and production
** Cleared CCP– Practitioner, Benefit Coding, BPO Leanand AHM 250assessments
Personal Strength :
** Adaptable, Flexible and Open minded.
** Ability to handle with expanding job responsibilities and duties.
** An effective communicator with interpersonal skills.
Software Proficiency :
** Basics in HTML : Web Designing
** M.S – office
** Tally ERP9 : Accounting
Events Attended :
** Convergence of financial reporting standard
Internship :
** Free look fashion, Erode - The development of cloth production industry.
Extra -curricular activates :
** Instrumental Music(Keyboard)
** Drawing
Personal Details :
Name : Muthu Lakshmi.
D
Father’s Name : Dhandapani. N
Father’s Occupation : Retired Superintend (R.T.O)
Date of Birth : 28-08-1992
Nationality : Indian
Languages Known : English, Tamil
Declaration:
“I hereby declare that the above information's are true to best of my knowledge.”
Date :
Place :
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