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BPO Call Center, Back Office >> Customer Care Executive 
Customer Care Executive Resume Sample, Experience : 7 years

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Name of the Candidate:[Private]
Name of the Post Applied:Customer Care Executive
Job related skills / software:To attach the e-faxed documents to relevant conditions of the correct loan no. And to check the status of the file and to decide that the file is to be forwarded to Underwriter for review as final or to send an email to Seller asking him to send more documents.
Category:BPO Call Center, Back Office
Sub Category:Customer Care Executive
Years of Experience:7 years
State:Maharashtra
Gender:Male
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:B.A. / BA : Bachelor of Arts
Major / Specialization:Arts
Email Id:[Private]
 
Are you looking for job now?:No
Can the recruiter contact you?:No
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Resume Format / CV Sample Template / Example / Model :

    

Objective  :
To be associated with an organization, that provides career development opportunities so that I may contribute in its progress through the best of my knowledge and skills.

Work Experience :
WNS Global Services :
Designation  : Customer Service Associate.
Process  : Aviva General Insurance (Back Office Process)
Duration  : 8th November, 2010 to 21st March 2012.
Job Profile :
Working for IBCC (Intermediary Business in Commercial Complex). We get policy on Aquarius application, we make renewal Invitation on ARC application, which is based on MS Excel. We calculate the premium on inflation basis and that file send to the respective broker by mail.

EXL Service Pvt. Ltd. :
Designation  : Customer Care Executive
Process  : Gemini Conditions (Back Office Process)
Duration  : 9th Apr, 2007 to 2nd Nov 2009.
Job Profile :
Worked on Insurance process in Life section. Change the name of policy owners, insured’s, beneficiaries and payers as per the client request.
Initially worked on EFaxes till April 2008.
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The profile included to attach the efaxed documents to relevant conditions of the correct loan no. And to check the status of the file and to decide that the file is to be forwarded to Underwriter for review as final or to send an email to Seller asking him to send more documents.

Hardsels Engg Pvt. Ltd. :
Designation  : Executive
Duration  : Aug, 2005 to Apr 2007.
Job Profile :
To handle cash transactions
To handle phone calls
To prepare invoice
Making inward & outward challan

Education Qualification :
B.A. Pune University 2005 Higher Second Class
H.S.C Maharashtra Board 2002 First Class
S.S.C. Maharashtra Board 1999 Pass Class

Computer Knowledge :
MS CIT
Basic

Hobbies :
Listening Songs

Declaration :
I hereby confirm that the information furnished above is correct to the best of my knowledge.

Date  : ___________
Place  : ___________

Notes

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