CAREER OBJECTIVE :
Quest to work in a professional atmosphere, which will help me to impart knowledge about the latest technologies in the world of information by virtue of my sincerity and dedication intend to contribute positively towards the growth and prosperity of the company.
PRESENT EMPLOYMENT :
Company : TECHBERRY, CHENNAI.
Designation : Backend Coordinator(Tamilnadu & Kerala).
Period : February 2011 to Till Date.
WORKING EXPERIENCE :
From 2007 November to December 2010 Worked in Wave Communication as an Senior Executive of Backend Operation.
From 2010 January to 2011 January worked in NOKIA CARE as Customer Support Executive & Database Management.
From 2011 February to till date working in Techberry as a backend coordinator (Tamilnadu & Kerala) & Database Management.
TECHNICAL SKILL SET :
Language
Java
Accounting Software : Tally
Managing application in Windows, PC assembling .
Packages : Microsoft Office.
Type writing English
PROJECT :
Title : Interactive voice response solutions
Language : VXML,Java.
Database : My SQL.
Description : VoxCIS is an IVR product which provides the information about your college to students, parents and everyone. VoxCIS has all the features required by any large or small institution. They can be added on as modules and automation of the overall system will greatly increase productivity. This automated IVR will dramatically improve the efficiency and productivity of the college’s administrative personnel while providing a flexible and cost-effective service. It is designed in such a manner that it suits best for the students, parents and teachers to be up to date with academic progress and school activities.
IVR interactive voice response-
Interactive Voice Response (IVR) is a telephony technology which provides fast access to data and information and which enables users to interact with a database through phone keypad or voice commands.
IVR (Interactive Voice Response) save lot of money in business and reduce man power cost for businesses.
IVR solutions are mainly used in companies for improved client/customer service, helpdesk support, call center, client/customer databases, checking account status, voicemails, and helpdesk support, call center and unified messaging, etc.
IVR can also reduce the cost of common sales, service, collections, enquiries and other support oriented calls to and from the company.
Historically, IVR solutions have used pre-recorded voice prompts and menus to present information and options to callers, and touch-tone telephone keypad entry to gather responses.
Modern IVR solutions also enable input and responses to be gathered via spoken words with voice recognition.
IVR solutions enable users to retrieve information including bank balances, flight schedules, product details, order status, movie show times, and more from any telephone.
IVR applications can be developed using traditional programming languages such as C, C++, or even COBOL through a rich set of IVR software API's.
PERSONAL STRENGTHS :
Ready to work with commitment in any conditions both as an individual and team.
Ambitious, hard working, persevering, determine.
Easily adaptable to developing environment.
Comprehensive problem solving abilities.
INTERESTED TECHNOLOGIES :
Hardware & Networking
Software Developing
EDUCATIONAL QUALIFICATION :
Degree Institution Year of passing Percentage obtained
B.E (CSE) C.S.I Institute of Technology 2007 62.81
Diploma (DCT) Moderator Ganadhason Polytechnic Nagercoil 2004 70
SSLC Govt High School Vathiyarkonam 2000 79.12
DECLARATION :
I do hereby declare that the particulars of information and facts stated herein above are true, correct and complete to the best of my knowledge and belief.
DATE : ___________
PLACE : ___________