Swapnadip Banerjee
Email : swapnadip_banerjee027 AT yahoo.co.in
Personal Details :
** Date of birth- 27/08/1979,
** Maritial Status- Married
** Father’s Namer-Sushital Banerjee(Retired from Railways)
** Mother’s Name –Bharati Banerjee(Retired from Railways)
** Younger Brother-Works as Hr at ABY BABY
Professional Summary :
Elevated gross sales of PARK PRIME KOLKATA at year as Assistant F&B Manager and by 8% or more every year thereafter. Achieved profitability of restaurant and catering operations for the past three years. Minimizing the cost while increasing sales, food/service quality and guest satisfaction.Redesigned menus and dining room layout; halted rampant waste; and unified front- and back-of-house staff to create a cohesive, cooperative team committed to premium guest service and optimum profitability.
Experience :
** Food & Beverage Manager ( 01/09/2018 till date),at PARK PRIME KOLKATA(UNIT OF CHOCOLATE HOTELS PVT LTD) HAVING HOTELS AT PLACES LIKE JAIPUR ,GOA ,DURGAPUR,RANCHI etc.Its a 4 star Hotel (Formally known as Chrome Hotel Members of SLH) having 63 rooms with “KNOCK”(IRD) “NOSH”(ALL DAY DINNING) “KHANASUTRA”(SPECIALITY RESTAURANT) “HENRY’S LOUNGE AND BAR”AND BANQUETING CAPACITY FOR 350 PAX(4000 SQ FT)
** Assistant Food & Beverage Manager heading the Food & beverage Department ( 01/09/2018 till date),at PARK PRIME KOLKATA(UNIT OF CHOCOLATE HOTELS PVT LTD) HAVING HOTELS AT PLACES LIKE JAIPUR ,GOA ,DURGAPUR,RANCHI etc.Its a 4 star Hotel (Formally known as Chrome Hotel Members of SLH) having 63 rooms with “KNOCK”(IRD) “NOSH”(ALL DAY DINNING) “KHANASUTRA”(SPECIALITY RESTAURANT) “HENRY’S LOUNGE AND BAR”AND BANQUETING CAPACITY FOR 350 PAX(4000 SQ FT)
** Senior Assistant Manager (21/04/2013 to 07/05/2015), Kolkata, West Bengal, India Speciality Restaurant Limited USED TO TAKE CARE OF MAINLAND CHINA ,HAKA ,MACHAAN,FLAME N GRILL ,SHACK LOUNGE BAR
** Food & Beverage Manager (04/05/2009 – 10/04/2013) Dhanoa Hospitality Pvt Ltd, Kolkata, West Bengal, India
** Captain (March 2006 - April 2009) New Kenilworth Hotel, Kolkata, West Bengal, India
** Steward Taj Bengal, Kolkata, West Bengal, India (September 2004 to Feb 2006)
** Steward (February 2000 - May 2004) Gujral Group of Hotel, Kolkata, West Bengal, India
** Industial Training from New Keniworth Hotel (BHUBANESWAR)
Core Competencies :
** Excellent communication and guest/employee relations skills.
** Excellent proactive attitude to work.
** Proven track record in delivering quality food and beverage service.
** Strong ability to provide effective leadership to achieving desired goals.
** Organizational and time management skills.
** Ability to work a varied schedule, including weekends and late nights.
** Having knowledge and understanding of food, beverage, and labor objectives.
** Uncommon ability to set an appropriate image and role model.
** Great ability to promote excellent quality, customer service, cleanliness and safety.
** Profound ability to hire and train new and existing employees to perform efficiently and effectively.
** Comprehensive knowledge of Hotel – and Food and Beverage Operations.
** Skilled at taking projects from conception through implementation, to successful completion.
** Self-motivated and respected Leader with creative problem resolution skills in strategic and operational areas.
Excels working in a challenging environment.
** Track record of excellence in leading, training and developing future Managers.
** Fully bilingual in English and Hindi.
Specialities :
** Strategic Planning and Budgeting
** Cost Analysis and Cost Reduction
** Project Planning and Management
** Quality Management and Audits
** Streamlining Operations
** Guest Satisfaction
** Training and Developing Key Managers
** Creativity and Innovation
Outcome :
** Elevated gross sales of PARK PRIME KOLKATA at year as Assistant F&B Manager and by 8% or more every year thereafter. Achieved profitability of restaurant and catering operations for the past three years.
** Minimizing the cost while increasing sales, food/service quality and guest satisfaction.
** Redesigned menus and dining room layout;.halted rampant waste; and unified front- and back-of-house staff to create a cohesive, cooperative team committed to premium guest service and optimum profitability.
** Restored profitability to hotels’s fine dining restaurant as F&B manager, propelling a 25% margin swing (from -6% to +12%) in one year
** Recognized for leadership excellence through “Manager of the Year” honors at PARK PRIME HOTEL KOLKATA
Education and Training :
** Complete 3 years DIPLOMA IN HOTEL MANAGEMENT, Catering technology &Food Science from NIPS SCHOOL OF HOTEL MANAGEMENT, KOLKATA.It is approved by AICTE, Ministry of HRD, and GOVT. OF INDIA.
** Passed I.C.S.E from S.E RLY MIXED HIGHER SECONDARY SCHOOL.
** Passed SENIOR SECONDARY COURSE. (Commerce)
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