Carrier Objective :-
To organize a competitive edge and expertise in developing well managed and effective strategies, so that I can deliver the maximum of myself to my employer to fulfill my commitment towards the organization and to make a successful carrier in Telecom Industry.Current Assignment :-Working with ALCATEL LUCENT MANAGED SOLUTIONS PVT. LTD : as Circle MIS CoordinatorOperations (Nov-10 to till date).Key Responsibility Areas As Circle Mis Coordinator :
Coordinating with BSS, Project & Performance teams for various operational activities and arranging for Planned Events.
Working with Application based tool Netrack for Preparation of performance KPI’s reports and analyzing on daily basis.
Working on SAP for Generation and closure of work orders for Projects and O&M related activities.
Preparing Weekly and monthly review presentation for circle.
Preparing Preventive Mentainence plan and compliance on weekly and monthly basis.
Working on M2000 (GSM Server) for fetching performance reports.WORKED with BHARTI INFRATEL LTD :as Circle MIS CoordinatorOperations. (Aug 2008 – Nov 2010).Key Responsibility Areas As Circle Mis CoordinatorOperations :
Direct interaction with Circle management for Operational issues and regular follow up for same..
Coordinating with Deployment, S A, Sales and Network Planning Teams for Sites Up gradations.
Maintaining Circle Outage and Uptime reports for Network Availability and root cause analyses on daily basis at Zonal/Circle level
Tracking of Diesel/Electricity consumption site wise and analyzing Circle Energy cost
Handling Application based tool LOG Cards Portal which includes DG/ Electricity running and Diesel filling detail at sites.
Coordinating with Cluster Incharges for collection of Electricity Bills and preparing on monthly basis for payment to PDD.
Vetting Outages with OPCOS and Preparing Uptime reports for Network Availability on Daily Basis
Maintaining Circle review presentations for Monthly Performance of circle.
Arranging O&M related activities at circle level.WORKED with DMN GLOBAL SERVICES LTD. Sponsored links :
: as Project Coordinator.(Apr-08 to Jul-08).Key Responsibility Areas As Project Cordinator :
Managing a team of Civil, Electrical & Electronics Engineers for Project activities.
Maintaining Daily Project Report and forecast planning.
Inspection of Construction work including Shelter, Tower and DG Foundations.
Documents preparation for AT’ sign by Operator.WORKED with AIRTEL BROABAND & TELEPHONE SERVICES LTD. : as a Technical support officer (Feb-07 to Mar-08).Key Responsibility Areas As Technical Support Officer :
On line configuration of various modems/routers and arranging Field Engineer visits for the hardware installation at customer end.
Communicating the customer by providing information about various plans and others Value Added Services.WORKED with Finedge India Pvt. Ltd. : as Customer Care Executive ( Jul-06 to Jan-07)Key Responsibility Areas As CCE :
Providing information to customers regarding various plans and Value added services.
Handling the customers and solving their complains.Educational Qualification :
Bsc. IT from Bundelkhand University.
Pursuing MBA from Global Open University Nagaland.
12th from J&K Board of school education.
10th from J&K Board of school education.Technical Qualification :
One year Diploma in computer Applications.Courses :
Ms office MS-Excel, MS-PowerPoint & MS-Word.
FoxPro, Basic language and fundamentals.Strengths :
A selfmotivated, hard working person possessed with interpersonal skills.
Keen observer, Committed and Quick learner.
Workaholic and capable of adjusting in any atmosphere.
Leadership and People ManagementHobbies :
Watching Movies & Listening soft music.Declaration :
I hereby confirm that the information furnished above is correct to the best of my knowledge.Date : ___________Place : ___________
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