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BPO Call Center, Back Office >> Customer Care Executive 
Customer Service Associate Resume Sample, Experience : 5 years



Name of the Candidate:[Private]
Name of the Post Applied:Customer Service Associate
Job related skills / software:Handling Queries, Refunds, Exchanges And Sales Audit, Tax Audit, Quality Check On Tax Audit.
Category:BPO Call Center, Back Office
Sub Category:Customer Care Executive
Years of Experience:5 years
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:B.Sc. / BSC : Bachelor of Science
Major / Specialization:Physics
Email Id:[Private]
Are you looking for job now?:No
Can the recruiter contact you?:No
Sponsored Links:

Resume Format / CV Sample Template / Example / Model :


Carrier Objective  :
A Responsible position with an opportunity for learning and growth.

Qualification  :
Qualification Board / University Year of Passing Class
T.Y.B.sc (PHY) Mumbai 2004 05 Second
H.S.C. Mumbai 2001 02 First
S.S.C. Mumbai 1999 00 First

Additional Qualification  :
Completed a course in International Airlines Travel Management from IITC.
Completed a certified course of IATA / UFTAA Foundation from IITC in Mar’07.
Completed a Certified Course in Computer Reservation system in AMADEUS.

Computer Skill  :
Operating Knowledge  : Windows 98.
Application  : Ms Office 2000 (MS-Word, MS-Excel, PowerPoint).

Present Employment and Experience  :
Currently working in WNS Global Services With 5 year & 2 Months experience as a Senior Customer Service Associate from Jun 2007.
(since 5.2yrs in AUDIT PROCESS)

Work Profile  :
Handling Queries
Working on Refunds,Exchanges and sales audit
Worked on Tax audit
Done Quality check on Tax audit.
Working on CRSAmadeus and Apollo

Rewards  :
Rewarded Twice with R & R conducted by WNS on Quarterly basis.
Three times rewarded by Clients for Best performance.

Strength  :
A Practical & Systematic approach.
Willingness to accept challenges
High level of patience, urge for continual self development.
Good team worker

Hobbies  :
Playing cricket and Carom.
Visiting tourist places with friends & Family.

Date  :
Signature :
Place  :


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