Welcome Guest

BPO Call Center, Back Office >> Customer Care Executive 
Customer Service Associate Resume Sample, Experience : 5 years

Sponsored Links :


    

Biodata

Name of the Candidate:[Private]
Name of the Post Applied:Customer Service Associate
Job related skills / software:Handling Queries, Refunds, Exchanges And Sales Audit, Tax Audit, Quality Check On Tax Audit.
Category:BPO Call Center, Back Office
Sub Category:Customer Care Executive
Years of Experience:5 years
State:Maharashtra
Gender:Male
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:B.Sc. / BSC : Bachelor of Science
Major / Specialization:Physics
Email Id:[Private]
 
Are you looking for job now?:No
Can the recruiter contact you?:No
Sponsored Links:

Resume Format / CV Sample Template / Example / Model :

    

Carrier Objective  :
A Responsible position with an opportunity for learning and growth.

Qualification  :
Qualification Board / University Year of Passing Class
T.Y.B.sc (PHY) Mumbai 2004 05 Second
H.S.C. Mumbai 2001 02 First
S.S.C. Mumbai 1999 00 First

Additional Qualification  :
Completed a course in International Airlines Travel Management from IITC.
Completed a certified course of IATA / UFTAA Foundation from IITC in Mar’07.
Completed a Certified Course in Computer Reservation system in AMADEUS.

Computer Skill  :
Operating Knowledge  : Windows 98.
Application  : Ms Office 2000 (MS-Word, MS-Excel, PowerPoint).

Present Employment and Experience  :
Currently working in WNS Global Services With 5 year & 2 Months experience as a Senior Customer Service Associate from Jun 2007.
Sponsored links :

(since 5.2yrs in AUDIT PROCESS)

Work Profile  :
Handling Queries
Working on Refunds,Exchanges and sales audit
Worked on Tax audit
Done Quality check on Tax audit.
Working on CRSAmadeus and Apollo

Rewards  :
Rewarded Twice with R & R conducted by WNS on Quarterly basis.
Three times rewarded by Clients for Best performance.

Strength  :
A Practical & Systematic approach.
Willingness to accept challenges
High level of patience, urge for continual self development.
Good team worker

Hobbies  :
Playing cricket and Carom.
Visiting tourist places with friends & Family.

Date  :
Signature :
Place  :

Notes

1. This is an online resume, managed by the candidate.
2. Create your online resume here.
3. If candidate allows, recruiters can contact the candidate directly.
4. Personal and contact details can be kept private optionally by the candidate.
5. Create a link to this online resume where ever you want in the web.