Carrier Objective :
A Responsible position with an opportunity for learning and growth.Qualification :
Qualification Board / University Year of Passing Class
T.Y.B.sc (PHY) Mumbai 2004 05 Second
H.S.C. Mumbai 2001 02 First
S.S.C. Mumbai 1999 00 FirstAdditional Qualification :
Completed a course in International Airlines Travel Management from IITC.
Completed a certified course of IATA / UFTAA Foundation from IITC in Mar’07.
Completed a Certified Course in Computer Reservation system in AMADEUS.Computer Skill :Operating Knowledge : Windows 98.Application : Ms Office 2000 (MS-Word, MS-Excel, PowerPoint).Present Employment and Experience :
Currently working in WNS Global Services With 5 year & 2 Months experience as a Senior Customer Service Associate from Jun 2007. Sponsored links :
(since 5.2yrs in AUDIT PROCESS)Work Profile :
Working on Refunds,Exchanges and sales audit
Worked on Tax audit
Done Quality check on Tax audit.
Working on CRSAmadeus and ApolloRewards :
Rewarded Twice with R & R conducted by WNS on Quarterly basis.
Three times rewarded by Clients for Best performance.Strength :
A Practical & Systematic approach.
Willingness to accept challenges
High level of patience, urge for continual self development.
Good team workerHobbies :
Playing cricket and Carom.
Visiting tourist places with friends & Family.Date :Signature :Place :
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