Partha Roy
E-mail : partha.roy225 AT gmail.com
Career Objective :
An experienced and result oriented professional having ample amount of knowledge and experience in banking sector and seeking an opportunity in the organization to use my skills and be able to contribute to the firm for which I am working. I will put my best effort to learn the company’s policies and make better decisions in the favour of the company.
Career Synopsis :
** Dynamic professional with more than 11 years of experience in the area of Retail Branch Banking Operations, Accounts and Project Financing, Client Management Relationship & supervising and managing teams.
** Presently associated with HDFC Bank Ltd, Kalna Branch as PB Authoriser /Branch Operations Manager in the grade of Manager.
** Last associated with Axis Bank Ltd as a Manager Customer Service Manager (2010-2018) and ABC India Ltd, Kolkata as Management Trainee- Finance (2009-2010).
** Obtained Masters in Business Administration (with specialisation in Finance & Marketing) from Bharatiya Vidya Bhavan Institute of Management Science (WBUT), Kolkata. Secured DGPA is 7.80.
** Exposure : Software Packages – Accounting software MS –Word Excel, Tally & F track and Banking Software Finacle 10E , Shaksam, Flex cube other Banking Software
** Capable of managing & supervising day to day banking operations- cash, noncash, clearing, lobby management, commercial & accounting functions in co-ordination with internal / external departments for smooth financial operations and growth & also responsible for from acquisition of new CASA customers and crosselling of various bank assurance products and asset products as per customer requirements.
** Qualified and rewarded in various contest launched by Bank viz Star Service to Sales Excellance award , Misson Mangal Contest on Retail Asset, Bull run Contest for demat acquisition, outstanding contribution in CASA acquisition & LI business & other Operational Excellance Contest.
** Providing banking solutions to the rising needs of the customers and generating business and accomplishing business and corporate goals by effective strategy making.
** Detail oriented with an analytical bent of mind and positive attitude to lead & motivate a team.
Organisational Scan/Professional Experience :
** Sept’18 to till date associated with HDFC Bank Ltd as Retail Branch Banking PB-Authoriser/Branch Operation Manager at Kalna Branch.
** July’10 to Sept ’18 with Axis Bank Ltd (Branch Banking Operations-Retail Segment). Initially joined as Assistant Manager at Katwa Branch and then promoted as Deputy Manager on, May 2014 and further promoted as a Manager on April, 2017 & posted at Bolpur Branch and then at Baharampur Branch
** Sept ’09 to June’10 with ABC India Ltd, Kolkata as Management Trainee Finance.
Key Deliverables :
As a Personal Banker Authoriser/Branch Operations Manager at HDFC Bank Ltd (Sept’18- till date) :
** Ensuring compliance to all retail banking operations& procedure as per the audit parameters of Bank.
** Responsible for Checking & signing Account opening forms (CASA, TD, and Demat), Customer Instructions and send it to CPU.
** Efficiently monitoring Hygiene parameter of the branch viz, Activations & depletion of accounts opened, controlling FTNR of Account opening Forms & customer instructions.
** Responsible for authorising daily cash and non-cash transactions (viz., RTGS, NEFT, Fund Transfer/DD-MC/Outward Clearing cheques) at Branch.
** Review of daily mandatory reports related to Branch GL accounts, Exception, TOD & LTR reports, account activation, Transaction monitoring, and digital verification of various reports as per bank guidelines.
** Responsible for supervising effective Branch Operation, Branch Audit Compliance, Service Quality Audit at regular intervals along with supervising and guiding teams to achieve assigned business targets.
** Reporting of various MIS reports to Higher Management at regular intervals.
** Expand Branch sales through innovative sales techniques& increase branch MTD income.
** Acting as Joint Vault custodian, Management of Deliverables, Management of Lockers and also acted as back up Branch Manager as per requirement.
** Ensuring that all legal & regulatory letters are responded on time.
As a Customer Service Officer at Axis Bank Ltd (Apr’13–Sept’18) :
** Responsible for executing and supervising the day-to-day banking functions at the branch, servicing & handling customers queries, complaints and requirements by meeting & exceeding their service level expectation.
** Responsible for executing & authorising different customer transaction viz.,RTGS,NEFT, DD-issuance ,cancellation revalidation, Fund Transfer cheque, posting & verification of cash transaction,, At-par instruments, CBDT-e-payment of taxes, Bulk NEFT & Salary Upload etc.
** Responsible for government business relationship and transaction processing.
** Responsible for clearing operations, reconciliation of different office accounts, executing CMS Transactions, maintaining various statutory registers, preparations of different MIS reports in compliance with the banking norms and RBI guidelines.
** Following up Audit Compliance Report effectively - maintaining books and register for audits & reviews; proper maintenance of voucher & records, co-ordinate with Audit & compliance department for report submission.
Control of lockers, reconciliation of keys, monitoring of rent receivables.
** Cross selling of various banking products-CASA, FD, Demat, investment products, asset products and bank assurance products ( LI & GI).
As a Teller at Axis Bank Ltd (July’10Apr’13) :
** Act as Head Cashier/Vault Custodian- Responsible for maintaining Cash,Gold/Silver Inventory, cash transaction in the branch, effective management of the cash department so that day end cash balance is within the retention limit, arrangement for Cash remittance to Currency Chest, maintaining extremely cordial &effective relationship with officials of chest so as to solve remittance related problems in a stream less manner.
** Preparation of various statutory reports relating to cash department and adherence to RBI’s clean note policy.
** Through knowledge of ATM/BNA related jobs including reconciliation & balancing of ATM transactions, loading of cash & servicing of ATMs wherever it is necessary to do so.
** Deepening of existing CASA portfolio to increase the book value/balances as per assigned targets.
As a Management Trainee at ABC India Ltd (09/2009-06/2010) :
** Primarily engaged in budgeting , funds allocation to different projects as per requirements and make cost-benefit analysis of projects.
** Accounting of different vouchers, preparation of bank reconciliation statement, expense –review reports and other MIS reports.
** Maintain liaison with different banks and financial institution to meet up the working capital requirements.
Academia :
** 2009 Masters in Business Administration (with Finance & Marketing) fromBharatiya Vidya Bhavan Institute of Management Science (WBUT).Secured DGPA 7.8 (Equivalent to 70.5% marks).
** 2006 Masters in CommercefromBurdwan University. Secured 61.50%
** 2004 Bachelor of Commerce (Hons.)from Burdwan University. Secured 74.25%
** Academic Achievement :3rd Rank holder in the B.Com (Hons.) Examination, 2004.
IT Skills :
Conversant withWindows XP & Windows 7, MS Office (Word & Excel), Tally, Finacle 10E, Flexcube, HTML, Internet Applications of different banking software.
Key Strengths :
** Self-Starter, Motivator & Highly Disciplined
** Maintain Highly level of integrity
** Methodical & Organised.
** Having the ability to work accurately
Extra Curricular Activities :
** Completed Diploma in Fine Arts from Pracheen Kala Kendra, Chandigharh in 1996.
** Awarded the certificate of Chitra Bhushan and Chitra Visharad during 1994-96.
Personal Dossier :
Date of Birth : 13th March, 1983
Age : 37yrs.
Nationality : Indian
Marital Status : Married
Linguistic Abilities : English, Hindi & Bengali
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