RAGHAVENDRA PRASAD. N
Email : raghavsamprathi AT gmail.com
** Versatile Experienced
** Export Import
** Logistics Professional
OBJECTIVE :
Qualified professional with extensive experience in various functions of international business operations, seeks a challenging managerial position to pursue a rewarding career to grow with the organizationby utilizing my knowledge, skills and contribute to global expansion of theorganization
CAREER SUMMARY :
** Competent professional with MBA in International Business, 18 years experience in various functions of International Trade operations, worked in diversified industries handling different products, capable to shoulder responsibility of monitoring operations, commercial aspects in exports, imports, logistics and effective coordination with all concerned teams on a customer centric approach
** Hands-on experience in Exports, Imports, Logistics & Supply Chain, Trade Compliance, Freight Forwarding & Shipping, Order Processing, Back Office Support, M I S Reports, Procurement, Product Inspections, Vendor & Customer Accounts, Warehouse, Inventory Distribution & Delivery, Banking, Customs, CHA procedures, Contract & Agreements, Documentation, General Management & Administration ; worked within diversified industries ; knowledge of MS Office & SAP
** Knowledge of Government policies, freight forwarding & shipping line procedures, Banking activity, DGFT, Customs, GST, CHA, Export Promotion Councils, FIEO, Chamber of Commerce, 3rd party Inspection Agencies & release of conformity certificates
** Knowledge of exports, imports, inbound, outbound logistics operations, supply chain, trade compliance, order processing, cargo dispatches, pre & post shipment documents, CHA operations, freight rate negotiation, shipments by Air / Land / Sea / Courier, manage warehouse, inventory, distribution & delivery
** Coordinate with CHA to monitor export import shipments, cargo movements, customs clearances under various exemption schemes, scrutinize checklists, filing Bill of Entry for Imports & Shipping Bill for Exports, Icegate, Licences, DGFT, with all necessary country specific documents for various products
** Coordinate with freight forwarders / shipping lines / transporters / couriers for shipments by air, sea, land , freight rate negotiation, placement & stuffing of containers, vessel schedules, release of bill of lading, airway bills, shipment tracking, cargo delivery at destination, monitor service agreement contracts
** Monitor entire cycle of export - import, logistics process at micro & macro levels by effective coordination with all concerned internal - external cross functional teams, relevant departments, from initial customer inquiry to final last mile cargo delivery & release at points of destination & origin in both manufacturing & trading organizations.
** Monitor banking & finance operations, scrutinize LC, arrange country & product specific negotiable commercial documents for exports – imports in compliance with statutory regulations, sales realization, BRC attestation, budgetary allocations expenses monitoring, payments to all the 3rd party external organizations
** Market research for customers / vendors on web portals for sales / sourcing goods at international markets
** Establish & maintain strong business relationship with all internal - external cross functional intermediaries
** Identify operational bottlenecks, develop strengthen, synchronize, restructure process to resolve issues in order processing & logistics supply chain functions to expedite shipments as per standard procedures to reduce logistics costs within legal framework of statutory trade compliance, government rules & regulations
** Experience of working in diverse industries of manufacturing and trading organizations in India & UAE
EDUCATION :
1999-2001 : MPIB (International Business) : PSG Institute of Management, Coimbatore
1995- 1998 : BBM (Marketing) : Mahajana's College, University of Mysore
IT SKILLS :
MS Office, SAP, Orion
LANGUAGES :
English, Hindi, Kannada, Telugu, Tamil, Malayalam, basic French
PERSONALITY TRAITS :
Motivated, multi-tasking, multi-lingual, versatile, utilize resources efficiently good interpersonal communication skills,
INDUSTRY EXPOSURE :
** Tyres, Motorcycles, Spare Parts, Lubricants, Agro commodities, Food, Beverages, Engineering products
PROFESSIONAL SKILLS :
** Logistics & Supply Chain
** Organize Shipments
** Inventory, Distribution & Delivery
** Order Management & Processing
** Back Office Support
** Identify & Resolve Operational Bottlenecks
** Freight Forwarding & Shipping
** SGS Inspection & COC
** Warehouse Management & Administration
** Vendor & Customer Accounts
** Banking Operations
** CHA operations & Customs Clearance
** Customer Centric Approach
** People Management
** Details & Results Oriented
CAREER PROFILE :
RITTAL INDIA PVT LTD., BANGALORE, INDIA
Manufacturers of Industrial Enclosures, Power distribution, Climate control, IT infrastructure racks
Dy. Manager – Exports, Material Planning & Internal Sales
Dec’2017 – Apr 2020
** Communicate with customers & sales teams for order enquiries, quotations, revalidation of previous price quotes
** Understand customer requirements, work with Quotation / Pre Sales team on product prices, material specifications, revalidations
** Discuss with Design team for drawings, align with Quotation team, collate all information & communicate to customers
** Process confirmed orders in SAP, correlate with Production team for lead time, ensure adherence to customers requirement
** Interact with purchase team & vendors to procure outsourced materials and ensure maintenance of sufficient stocks
** Issue instructions to export packing team for packing / palletizing cargo as per customer specifications with proper markings
** Coordinate with freight forwarders & transporters for containers for FCLs, to arrange shipments for palletized LCL cargo
** Monitor warehouse activities for exports - container stuffing, E seal uploads, documentation & compliance of statutory formalities
** Liaise with Excise & Other Internal teams, freight forwarders, external agencies for trade compliance of all export shipments
** Resolve customer complaints through Quality, Production, Service & other internal teams to ship goods on FOC replacement basis
** Arrange payments to freight forwarders, vendors, courier agents as per contractual terms & agreements
** Coordinate with internal & external teams for shipments on service replacements, samples for testing & analysis, repair & return
** Assist internal Excise & Finance teams to resolve old pending issues with Customs, Bank to reconcile as per statutory rules
** Represent Exports in the annual stock verification process at warehouse
** Synchronize export related activities at all levels & cross functional teams to ensure statutory compliance & customer requirements
JOB PROFILE AT DUBAI, UAE :
Al Barakah Dates Factory LLC, UAE
Date Fruit Processor
Manager – Logistics & Exports
Jul’2015 – Jul’2017
AST Enterprises Inc. UAE :
Agro Products Trader
Manager – Logistics & Exports
Aug’2014 – Jun’2015
Duseja General Trading LLC, UAE :
General Trader
Manager – Logistics & Export Sales
Mar’2012 – Jun’2014
Sun Global Fzco, UAE :
Tyre Distributor
Officer – Logistics
Jun’2011 – Feb’2012
Al Dobowi Trading Co., UAE :
Tyre Distributor
Manager – Export Operations
Jan’2010 – Mar’2011
** Manage business with group offices / managers / sales teams / customers in UAE, Asia, Gulf, Australia, Africa, USA, Canada
** Monitor complete order processing cycle for both exports & imports for Ex-Dubai & cross trade shipments
** Issue proforma invoices, sales contracts for confirmed orders on negotiated terms & conditions, product specs, delivery schedules
** Follow-up with customers for confirmed proforma invoices, sales contracts, valid import permits, receipt of advance payments, LCs, Import Declarations, Form M, CTN & other country specific documents
** Scrutinize all necessary documents, communicate & confirm with customers on all shipment terms & conditions for order execution
** Liaise & negotiate freight with forwarders, shipping lines for shipments by air, sea, road, vessel schedules & book containers
** Prepare loading plan in liaison with vendors on stock availability, sales allocation, customers priority, execute shipments
** Monitor cargo movement, arranged shipments in liaison with vendors at different countries from loading ports to destination ports
** Agro commodity shipments based on SGS results of product grading, customers approval & amended sales contracts
** Coordinate with vendors at India, China, Canada, Thailand, Malaysia, Turkey etc to arrange cargo inspections at points of origin
** Submit product specifications, test reports & certificates, catalogues to SGS, Intertek, Bureau Veritas, Cotecna
** Arrange inspection at manufacturing plants, follow-up for test results & release of conformity certificates (COC) & phyto certificates
** Organize & coordinate with internal teams, transporters, freight forwarders & shipping lines to effect shipments by road, air & sea
** Prepare pre-shipment documents, draft BL as per customer / LC requirements, file export declarations with Dubai customs
** Coordinate for BL release from various loading ports, arrange complete set of export documents, submit to banks for negotiation
** Arrange for Switch BL at Dubai on certain cases depending on products, management decisions, customers requirements
** Prepare post shipment documents, arrange insurance, required certificates & liaise with various Dubai Government Agencies
** Communicate to customers on cargo movement, vessel schedules, shipments, documents, courier details & follow-up for remittances
** Monitor & arrange payments to service providers, process commission to sales agents as per contractual terms
** Monitor & coordinate with Finance to receive payments from customers
** Compile MIS reports on orders & shipments, imports, exports, local procurement, receivables, reconcile ware house stocks
** Identified various problems in logistics / supply chain operations & resolved by restructuring / synchronizing processes
** Strengthened logistics & supply chain by effective coordination with Principles, Freight Forwarders, Customers & Intermediaries
** Synchronized export related activities at all levels & cross functional teams to ensure statutory compliance & customer requirements
** Market research on B2B portals for various products, communicate with prospect customers & sales team
** Back office support & sales coordination, follow-up with sales team on field to develop new customers in different markets
** Procure other materials from open markets in Dubai for onward export to various countries
** Established new customers for tyres in – Rwanda, Sudan, Uganda, and Congo
** Monitor sales team activities, collate weekly & monthly reports, reconcile of stocks with Customers & Vendors
** Any other exports, imports, logistics, procurement, administration related tasks as required by the respective managements
JK TYRE & INDUSTRIES LTD., MYSORE, INDIA :
World’s 23rd Largest Tyre Company (Global 2020 Ranking)
Manager – Export Operations [Complete Responsibility of Export Dept at Mysore]
Sep’2002 – Dec’2009 :
** Lead a team of 8 colleagues & managed annual exports volume of USD 70 million to 65 countries in Middle East, Africa, Europe, Australia, South East Asia, North, Central & South American Markets
** Achieved 100% accuracy in shipments / documentation, order processing & management, arrange complete set of documents for negotiation through banks & courier to customers on time, lead to customer satisfaction
** Effectively monitored & liaised with multi-disciplinary cross functional teams at multi-located manufacturing plants & ports for efficient shipping & logistics operations with minimum order cycle process time to execute shipments to meet monthly sales targets
** Strengthened team by excellent back office support from order initiation, production to final receipt of payment for shipment of cargo
** Worked with ERP implementation & internal cross functional teams to develop SAP module suitable for Export operations
** Selected for Business Competency Leadership Program, organized by JK Group at Indian Institute of Management, Bangalore
Sales & Marketing :
** Managed Bangladesh market for export sales
** Communicated with respective Territory Managers & managed export sales anchoring for Middle East, Africa, Europe, Australia, South East Asia, North, Central & South American markets
** Managed Key Customer Accounts, maintained price movements of all SKUs of JK & competitors brands, due to market fluctuations
Logistics Operations :
** Effective liaison with cross functional teams & CHA at multi-locations/ports for efficient shipping & logistic operations, stock consolidation & inventory management at warehouses in ports
** Monitored CHA activities at 3 loading ports for receipt of cargo, documents, inspection at plant & ports, arrange as required by Customs, Central Excise, Inspection Agencies, Port & Warehouse for cargo inspection, clearance & shipping
** Coordinate for attestations by chambers of commerce, country consulates to submit complete set of documents for negotiation on time
** Reduced documents negotiation time by synchronizing processes through a collective effort of internal teams & CHA
Advance Licenses, Duty Draw Back, DEPB & Other Schemes :
** Assisted team to reconcile & redeem Advance Licenses, DEPB, Focus Market Scheme to avail benefits as per Indian Statutory Rules
** Coordinated with Head Office in New Delhi for DGFT, Customs, Consulates, Trade Organizations on all export related issues
Banks & Finance :
** Scrutinize LC, negotiation of documents, inform details to customers, with proof of courier delivery to banks at destination
** Payments to CHA, inspection agencies, commissions, customer claim settlements, marine insurance and maintain records
** Monitor pending overdue payments, reconcile sales realization & obtain bank realization certificate
** Monitor budget allocation & expenses - reconcile accounts & submit to finance,
MIS Reports :
Designed formats for comprehensive data capture & report generation – complete status on orders received, shipped & pending, category & size wise quantities, L/C status, receipt of payments, shipments & other details for all regions, countries, customers
Compiled data for submission to industry organizations - Chamber of Commerce, FIEO, ATMA, CAPEXIL for annual export awards
Liaison :
Technical :product claim settlement, country specific certifications & markings, test reports
Production & Planning :compile & reconcile on sizes, pattern & quantities required as deviated from monthly sales/production plan
Warehouses at plants :for correct dispatch of cargo to respective sea ports as per customer’s order specifications
Finance :routing of documents, marine insurance, payments & receipts, letters of credit, exchange rates, export related bank work
CHA :Mumbai, Chennai, Kolkata - monitor for receipt of cargo, shipments, documents, reports, inspections, warehouse stocks, reconciliation, payment of service charges, and all other related issues
External Organizations :Chamber of Commerce, SGS, Intertek, Bureau Veritas for inspection & release of conformity certificates
Territory Managers, Head Office, Other Plants, Internal Team & Customers, Government Offices : all issues related to exports
Customers :Orders & shipment tracking, country specific supportive documents, claim settlements, other relevant support
Team & People Management :
** Member of Internal Faculty Team – initiated by HRD- coach workers, staff on industry, guide students on internship & project work
** Responsible to set smart performance goals & targets, KRAs of direct reportees for annual appraisal review
** Communicate with concerned internal & external teams on all export related issues from Mysore as required by Management
NIPPON EXPRESS (I) PVT.
LTD., (FORMERLY JAYEM IMPEX PVT. LTD.), BANGALORE, INDIA :
Executive - Imports [Air Cargo]
Aug’2001 – Aug’2002
** Monitor documentation for bill of entry, customs clearance, arrange for cargo inspection & prepare reports
** Liaise with team, customers, customs, transporters, inspection agencies for efficient customs clearance
** Ensure & achieved accurate on time delivery of medical equipment’s, spares, accessories pan India
** Coordinated with internal team & customers on delivery schedule, priority shipments & destinations
** Consolidated shipments & warehouse inventory on daily basis & prepare MIS Reports
DATE :
PLACE : BANGALORE