Career Objective :
Objective to work in an organization which provides opportunities for growth, learning and scope for the implementation of my skills and hence give my best to the organization. Looking for the opportunities in P&C Commercial and life insurance backend operations support.
Academic Profile :
** 10th Standard (S.S.C) - Completed in March 2003 from Z.P.H School, Board of Secondary Education (A.P)
** 12th Standard Completed in March 2005 from Sri Balaji Junior College, Board of Intermediate Education (A.P)
** B COM (Batchler of Commerce) graduation completed in March 2008 from C.N.R.D College, S.V University (Tirupathi)
** MBA (Master of Business Administration) completed in May 2010 from SVIST College, Anna University with 67%
Professional Work Experience :
Organization : MFX Infotech Private Ltd (05-May-2016 to 02-May-2019)
Industry : BPO
Designation : Shift Leader
Address : Whitefield, Bangalore – 560066
Total Experience : 3 years
Property & Causality Insurance Operations Support :
** Underwriting support.
** P&C Risk engineering support.
** Experienced in new submissions, renewals, Endorsements, loss runs and policy issuance support operations
** Worked extensively with insurance operations typically rely on policy administration support to Underwriters
** Good experience with customer service based on Requirement and needs
** A strong knowledge in LOB’s (Environmental, WC, Auto, umbrella, excess liability and Transportation)
** Prepare monthly MIS and daily status reports to Managers
** Experience attending weekly status calls with clients.
** Attending process training sessions with onshore team and provide training to team members.
** Team Management
** Knowledge in Project Life Cycle including requirement analysis, design, development and support.
** Effective in working independently and collaborative with teams.
Previous Organization : eNoah iSolution Private Ltd. (26-Oct-2011 to 02-Feb-2016)
Industry : BPO, KPO & IT Services
Designation : Process Associate
Address : Chennai – 600113
Total Experience : 5 years
Life Insurance operations support :
** Life insurance illustration support to BGA’s (Term, Annuities, LIRP, LTC and DI)
** Worked extensively with insurance operations typically rely on policy administration support to BGA’s
** Policy quote support
** Having excellent skills on BPO Project Life Cycle and customer support.
Accounts payable process :
** Possesses the ability to track, process, and update sales orders
** Maintain day to day books of Accounts in quick books accounting tool
** Excellent ability to handle customer orders via email
** Highly skilled to maintain records of the orders processed, received, and delivered
** Possesses multitasking abilities
** Possesses excellent knowledge of Microsoft Word and Microsoft Excel
Previous Organization : Abacus Parental Drugs Ltd.
(01-Aug-2019 to 024-Dec-2021)
Industry : Pharmaceutical Drugs Manufacturing
Designation : Assistant Manager Warehouse Address : East Africa, Uganda
Total Experience : 2.4
Months Inventory Management :
** Delivery of the pharmaceutical goods based on market plans (Covering East Africa) with full accountability and ownership
** Work closely with the sales orders and distribution
** Met environmentally controlled warehouse operational needs through efficient staffing and resourcing of materials and equipment.
** Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
** Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
** Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
** Tracked production and quality control systems to proactively identify deficiencies.
** Directed system updates to boost productivity and control recordkeeping errors.
** Operated ERP computer system, hand-held inventory control device and calculator to perform accountability.
Order Management : Order to cash
** Evaluated order activity and prioritize workloads based on revenue needs, customer sensitivity, and requirements
** Reviewed purchase orders and contracts to ensure all legal requirements are med and enforced current revenue guidelines
** Improved order management efficiency that reduced process time for multiple desks
** Managed accurate records of business activities in various applications
** Worked overtime as needed to fulfil service levels agreements
** Prepared project status reports by collecting, analysing and summarizing information and trends
** Prepare daily, weekly and Monthly status reports and providing to management.
Technical Skills :
** MS-Office (Word, Excel, Outlook and PowerPoint)
** QuickBooks Accounting Tool
** ERP Professional Skills
** Good Communication
** Customer Focus
** Multi task skills
** Quick Learner
Personal Profile :
Marital status : Married
Languages Known : English, Telugu and Tamil.
Decleration :
I hereby declare that all the above-mentioned information is the latest and true to be the best of my knowledge.
Date :
Place :