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IT Desktop Engineer Resume Sample, Experience : 13 years

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Name of the Candidate:[Private]
Name of the Post Applied:IT Desktop Engineer
Job related skills / software:Configuring and troubleshooting LAN network, Installing and Updating Anti Virus through Symantec console, Logging remotely and troubleshooting the problems like profile related issues & mail related issues software issues.
Category:IT / Computer2
Sub Category:Desktop Support Engineer
Years of Experience:13 years
State:Karnataka
Gender:Male
Salary Expected per Month(Rs):60,000 to 70,000
Highest Qualification attained:12th. : HSC/+2
Major / Specialization:Computer Science
Email Id:[Private]
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :

    

Arif Pasha.A
E-mail : arif.pasha08 AT gmail.com

Objective:
Pursue a challenging career in an organization where my belief in the importance of intelligence, creativity and qualification are put to best use.

Career Summary:
IT Exp : 13 year-8 months
System Administrator : Having 9 years & 5 Months hands on experience in implementation and maintenance of LAN. Has knowledge in implementing and configure windows 2000 & 2003 servers, windows xp professional, windows 7 windows 10, DNS, ADDS and DHCP. Currently working for RAKSYS India LLP.
Objective :As a professional having work experience in IT industry, I am seeking a technically challenging position in computer Hardware and Networking field to use my skills in an organization where I will be allowed to contribute and improve my knowledge with the latest trends and part of the team that works dynamically towards the growth of the organization.

Experience Summary :1
Organization  : Emminent Embedded solutions.
Duration  : from June 2008 to December 2008.
Designation  : System Administrator.

Key Responsilities:
** Configuringand troubleshooting LAN network.
** Installing and Updating Anti Virus.
** Installing and troubleshooting hardware issues.
** Desktop maintenance.
** Basic Software Installation.

Experience Summary :2
Organization  : Hypertech Inc.
Duration  : from January 2009 to August 2010.
Designation  : System Service Engineer.

Key Responsilities:
** Configuringand troubleshooting LAN network.
** Installing and Updating Anti Virus.
** Installing and troubleshooting hardware issues.
** Internet & Client Email configuration.
** Basic Software Installation (Visual Studio, MS Office, MapInfo, Open Office,
** Auto route, Google Earth, others internal Software’s etc).
** Installing or Formatting the Work Station By (Windows XP, Windows vista and Windows 7)
** Assembling new desktops and installing the software as per client requirement,Installing Windows in inbuilt dos laptops and updating drivers.

Experience Summary :3
Organization  : Data Collection InfoTech (India) Private Limited.
Duration  : from September 2010 to October 2016.
Designation  : Network Administrator.

Key Responsilities:
** Configuringand troubleshooting LAN network.
** Configuring of outlook Express and MS Outlook and Creating Personal Folder.
** Installing and Updating Anti Virus through Symantec console.
** Installing and troubleshooting hardware issues like Hard disk drive,Ram
** Desktop maintenance ie… deleting unwanted data, checking updates of windows, antivirus,
** Connecting new IDE, SATA, and USB HDD’s & Share folders with client’s permissions.
** Basic Software Installation (Visual Studio, MS Office, MapInfo, Open Office, AutoCAD, Google Earth, Arc Gis 9.2 10.0, other internal Software’s etc).
** Installing or Formatting the Work Station By (Windows XP and Windows 2003 & 2008 Server, Windows 7 and Ubuntu 12.0.
** Logging remotely and troubleshooting the problems like profile related issues & mail related issues software issues.
** Creating users and giving permissions for required department in Active Directory.
** Monitoring of Tape Backups and restoration of data.
** Configuring and maintaining firewall.
** Maintaining of Doc’s according to information system process.
** Working on helpdesk process.
** Testing on broadband connection like configuring in single system and check with uploading and downloading speed updating to IT manager.
** Configuring Airtel and BSNL broadband connection in watch guard.
** Database restoring and taking backup of projects in SQL Server 2008 R2.
** Uploading and downloading of project related data from client ftp and extracting data to servers.

Experience Summary :4
Organization  : Raksys India LLP(Electronic Government Authority, RAK)
Duration  : From October 2016 to till date.
Designation  : Senior IT Associate Desktop engineer
DESCRIPTION : Working as Senior IT Associate with managing VMware infrastructure environment with ESXi servers, virtual machines.


Monitoring network bandwidth and provide assistance on software and application issues over VMware environment.

Key Responsilities:
** Performing as a floor lead and Working for Ras-Al-Khaimah government from Bangalore team.
** Implement, Configure, Manage & provide support on Windows based infrastructure.
** Planning for Job schedule & implementation.
** Working on ESXi patching as per client requirement.
** Creating Users and assigning privileges to them and also managing Users & their password.
** Maintained necessary back-up of the important files.
** Managing VMware infrastructure environment with ESX servers and virtual machines.
** Creating and managing virtual machines and installing VM Tools into VM’s.
** Monitoring daily health check reports, monitor system performance and system logs.
** Monitoring VM’s & ESX servers (CPU, Memory, Disk, and Network Utilization) for Security Compliance.
** Performing Firmware upgrade on VM and Servers.
** Manage users, groups, permissions and roles.
** Performing Snapshots, Cloning, cold migrations and hot migrations.
** Configuring alarms and Manage task, events and alarms.
** Monitoring Network bandwidth for different departments and configure threshold value using Manage engine OP Manager tool.
** Creating templates from VM’s and deploy VM’s from templates and allocate resources.
** Install applications, applied patches, and software updates for Windows.
** Creates different vm pools for managing different departments and provide access to the users.
** Created, changed, and deleted the User Accounts per request.
** Involved in Customizing VM's Memory, hard disk, NIC and other resource.
** Configured Print and File Servers and allowed access to users using Group Policies
** Maintaining an Enterprise IT asset management on Asset Explorer tool.
** Negotiate software license agreements with user as well as vendors for major hardware and software upgrades and changes.
** Monitoring Trend Micro Antivirus on daily basis manual updates, USBDVD access, Camera access, and checking with malware and spyware alerts and raising incidents for deletion of detected virus through ICD tool updating the spreadsheet with durations.
** Supporting onshore for concern departments for usb, scanners, and printer access issues resolving remote assistance through SCCM.
** Monitoring in and checking with the devices and users name through SCCM.
** Installing applications in user VDI machines through RDP and configuring host id’s in windows host file.
** Working on ICD tool and checking with the requests raised and closing on time within the SLA breach.

Key Skills:
** Desktop & Server Assembling, troubleshooting and configuring.
** Win 98, Win 2000 Professional, Windows XP, Vista, Windows7, Win 2000 Server, Win 2003 Server & Linux Operating Systems installation & troubleshooting.
** Internet & Client Email configuration.
** Configure & Maintain LAN Network connections.
** Installing and maintenance of Windows Client & servers operating system.
** Knowledge of IP addressing and Sub-netting.
** Good knowledge in System Center Operations Manager
** Thorough knowledge in Windows 2000/2003/2008 networking environment
** Fully proficient at LAN, WAN, and Wireless building, cable installation and testing
** Extensive knowledge in Microsoft Windows Platforms (2003, 2008, Exchange Server, Active Directory
** Exchange Server 2003, 2007
** Configuration and Managing of Servers and Workstations
** In-depth knowledge in Microsoft Windows 2000, 2003 & 2008 Active Directory
** Extensive knowledge in Computer Hardware
** Extensive knowledge in Symantec Backup Exec
** Good troubleshooting skills.

Educational Qualification:
** Pre University(HECA) from Al-Ameen Arts, Science, Commerce College, Bangalore under Pre University Board, Karnataka. 2002 50%
** SSLCfrom The New Cambridge English School, Bangalore under SSLC Board, Karnataka 1999 55%

Personal Details :
Father’s Name  : Afroz Pasha.
Date of Birth  : 16-10-1983.
Nationality  : Indian
Marital Status  : Married.
Languages Known  : English, Kannada, and Hindi.
Interests/Hobby  : Reading, Computer games and Listening Music.

Declaration
I hereby declare that the information furnished above is true to the best of my knowledge.

Place  : Bangalore
Date :

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