Curriculum Vitae :
K. PAVAN KUMAR
Email : tajpavan.kumar AT gmail.com
Contact number : +91-7259276454
Present Address :
S/o k.Jayashree
h.no :-41,gowripet,5th cross,kolar,
Karnataka,INDIA-563101
Objective :
Aggressive, quality-focused professional offering strong qualifications in Prospecting Sales, Business Development, Service Delivery and Customer Satisfaction. Proven ability to provide proactive leadership in developing and utilizing corporate resources to drive and deliver financial and business growth. Sound judgment and decision-making skills.
Personal Abilities :
** Good Communication skills and leadership qualities.
** Good team worker and ability to mingle with employees easily.
** Optimistic, Quick adaptability to work situations.
** Exceptional Observational convincing abilities.
** Superior written and verbal command over the English language, organizational and reasoning abilities.
** Superior people skills and.
Technical Expertise :
Languages : C language.
Applications : MS office.
Educational Qualifications details :
** I have a degree inb.com (commerce), passed fromSri KRISHNADEVARAYAUNIVERSITY, , A.P during2000-2004.
** Intermediate passed fromBoard of Intermediate, A.P.during98-2000
** X Passed fromBoard of Secondary Education, A.P.during 97-98
Extra Curricular Activities :
** Winners in college level cricket tournament.
** Participated in various social service activities.
** Participated in cultural events.
WORK EXPIRIENCE :
9 yrs and 6 months
Previous company details :
Company : Bharti Airtel Ltd
Job title : territory sales manager
Job duration : 2006 Feb. to 2008 April
Present Company Details :
COMPANY : SUVIDHA STAR NET PVT LTD
Job Title : CHANNEL SALES MANAGER
April 2008 To Present (9 Yrs - 6 Months)
DESCRIPTION :
Looking after customer complaints & request, resolving the complaint within TAT.
** Managing voluntary and non-voluntary cancellation request.
** Retaining back the customer who has come for cancellation by providing end to end solution.
** Coordinating with various departments to solve the customer issue.
** Visiting Customer regarding Queries & billing complaints.
** Resolve Issues related to Billing & Services thus enhancing customer satisfaction, Reconciliation of Old dues for active connections.
** Revenue Enhancement and control Churn.
** Planning & coordinating weekend activities, thus increasing brand awareness.
** Planning for BTL activities, paper inserts and road shows.
** Planning the sales targets for Channel partners.
** Training for FSO to improve quality of calls.
** Identifying opportunities to achieve sales targets.
** Strong direction to the activations effort in the geography.
** Leading an energetic and young team in a highly focused manner so as to meet the immediate ambitions of business.
Achievements :
** efficiently handled 23 channel partners for Sales in Bangalore South Zone, Each channel partner is having 12 to 13 members of sales executives
** consistently met all Sales & Collection targets assigned for channel partners.
** Rated as Exceptional contributor for the year 2007-2008 appraisals.
Recognized as the Best CSM June (2008) :
Recognized as the Best NET ADS TEAM WOW AWARD Aug 2009
Personal Profile :
Name : K Pavan Kumar
Date of Birth : 01-06-1983
Father’s name : k.pavan kumar
Sex : Male
Marital Status : Single
Languages Known :
Read : English,Hindi,Kannada,Telugu&Tamil
Write :English,Hindi,Kannada,Telugu
Speak :English,Hindi,Kannada,Telugu&tamil Nationality : Indian
Permanent Address :
S/O k.jayashree
h.no :-5/2318,
laxmipeta, yemmiganur,
Kurnool (DT),
Andhra Pradesh, INDIA,-518630
Declaration :
I hereby declare that the information furnished above is true to the best of my knowledge.
Date :
Place :
(K.
PAVANKUMAR)