Objective :
To be true and sincere to my potentials and to contribute to the organization’s effectiveness in order to take the company to the top position wherever I work.
Executive Summary :
Currently working with Jones Lang LaSalle as Executive Front Office – Integrated Facilities Management based at client location Google India Pvt Ltd. (Bandra – Approx. 18000 Sq Ft facility)
Skills :
Good communicator and diligent team member, quick learner, flexible, Adaptive, focus on quality and timely delivery and honest approach towards execution of duties/responsibilities
Career Highlights:
Jones Lang LaSalle => since Jan 2013 till Date
Currently working at Client site - Google India Pvt Ltd.
Job Profile : Facilities Coordinator Reception
Handling operations at Google India Pvt Ltd. from July 2014 till date
Currently taking care of below mentioned areas :
** Site Operations Management
** Monitoring of Housekeeping related activities
** Arrangement of all consumables and supplies for Client / VIP visits
** Interfacing with the pest control for carrying out the pest control activities at the facility.
** Monitoring the mail room activities
** Preparing the Daily/Weekly and Monthly reports
** Collecting all documents from the vendor for compliance audit
** Interacting with the Housekeeping vendor.
** Taking facility rounds and find out snags and raising GUTS tickets for the same
** Follow up and close the tickets logged.
** Effectively manage Facility team to ensure an on time deliverable system.
** Routinely Inspect all services to ensure performance measures are being maintained
** Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client
** Ownership of the Day to day administration, including reports generation of the stocks tracker.
** Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day
** Inspect the turn out and attendance of the staff and sign the shift register
** Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
** Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions
** Communicate to the FM all incidents issues and pending problems
** Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions
** Managing MicroKitchen for stacking of Food & Beverage, cleanliness, vending machines, Stock Maintenance and all time availability of the same
** Monitoring the Food Vendors at site.
** Monthly Accruals to be submitted to the FM.
** Co-ordinate with Space planner for any moves.
** Soft services stores and stocks to be maintained
** Indent monthly requirements for Soft services as per the month’s budget.
** Involve in Vendor staff Training & Development.
** Maintenance of Library books and stocks
** Manage Concierge Vendor for timeliness and for any escalations
** Laundry vendor coordination.
** Gym, Spa, Bunker room & Wellness room linen maintenance.
** Oversee Horticulture requirements at site.
** Maintaining stock and issuing of sports equipment.
** Maintain Asset Register
** Vendor Management
** Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA
** Carrying out Vendor Background Checks.
** Processing of vendor Invoices
Others:
** Maintaining external employee data.
** Preparing floor register for Health and Safety Issues for Google
** Compile and update site account details.
** Coordinate and organize events requested by Google
** Assist in the preparation of Daily reports, Weekly Report and Monthly Management Report
** 24/7 emergency call support and site attendance is required
** Participate in emergency evacuation procedures including crisis management and business continuity
** Any responsibility/ task given by the client/ Manager, going forward will be a part of the JD.
Worked at Client site - UBS Securities Pvt Ltd.:
Designation : - Front Desk Facility Executive
Period : - Jan 2013 till July 2014
** Handled below operations
** Handling the administration tasks.
** Updating Entries and Exits of individuals on monthly basis.
** Updating Helpdesk Tracker on daily bases.
** Updating Consumption Tracker on daily bases.
** Booking Video Conferences and meeting rooms for the employees.
** Providing travel arrangements for employees.
** Preparing Visa Letters for Business Travel of Employees.
** Preparing presentations and reports whenever required by the team.
** Managing the pantry boys and house keeping boys.
** Administration duties like Vendor Management, Filing Invoices, Purchase Bills, and developing good relations with vendors keep inventory updates.
** Managing Vendor Payments.
** Ordering Pantry stocks.
** Maintaining Stationery and Housekeeping stock.
** Assisting in Billing Work (Preparing Vouchers, Preparing Purchase Orders, Sending Approvals, Preparing Reconciliation statement for Vodafone and Airtel bills.
Organization : - Arval India Private Limited.
(BNP Paribas Group)
Designation : - Front Desk Administration Executive
Period : - July 2012 – Dec 2012
** Handled below operations
** Handling the Board line and administrative tasks.
** Handling courier register (Internal & External couriers)
** Updating Call Tree on monthly basis.
** Managing International and Domestic Travel & Hotel Bookings for employees.
** Organizing Birthday Celebrations.
** Tie-up with Vendors and Manage Vendor Payments.
** Ordering Pantry stocks.
** Maintenance of floor.
** Manage company drivers.
** Sending internal communication mails.
** Leave Data update.
** Handling Petty Cash.
** Updating Comex Tracker every Friday.
** Providing support to all Departments when required.
** Assigning complaints in Complaint Tracker.
** Was Handling a Team of 2 People who were into Quality Survey, who use to take Feedback Survey from our Clients asking them about their overall experiences with Arval India in terms of the services provided to their Vehicle.
Other Achievement:
** Certified for completion of First Aid & Basic Life Support training conducted by Usha Fire & Systems
** Certified for completing training of Business Communication Skills conducted by JLL.
Qualifications :
** Passed out S.S.C from Mumbai University in 2007
** Passed out H.S.C from Mumbai University in 2009
** Passed out T.Y.B.Com from Mumbai University in 2012
** Passed PGDM (Distance Learning Programme) in Business Administration from Prin. L.N. Welingkar Institute Of Management Development & Research in 2014
** Passed PGDM (Distance Learning Programme) in Human Resources from Prin. L.N. Welingkar Institute Of Management Development & Research in 2015
Other Qualifications :
** Certification course in basics in computers.
** Tally 9 course.
Computer Proficiency set :
Well acquainted in Microsoft Office, Excel, PPT and the functioning and the internet/Web.
Place : Mumbai
Date :