Biodata |
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| Name of the Candidate | : | Kanika |
| Name of the Post Applied | : | Customer Relation Executive |
| Job related skills / software | : | To resolve customer queries in an efficient way, To log customer complaints, Reassign engineer for solving their problems |
| Category | : | BPO Call Center, Back Office |
| Sub Category | : | Customer Care Executive |
| Years of Experience | : | 1 years |
| State | : | Haryana |
| Gender | : | Female |
| Salary Expected per Month(Rs) | : | 15,000 to 20,000 |
| Highest Qualification attained | : | B.Tech. : Bachelor of Technology |
| Major / Specialization | : | Electronics and Communications |
| Email Id | : | kanikaw02 AT gmail.com |
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| Are you looking for job now? | : | Yes |
| Can the recruiter contact you? | : | Yes |
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Kanika
Email :- kanikav1993 AT gmail.com
Career Objective :
To work in an organization where culture of freedom and working for initiatives is ensured, facilitating my contribution through thoughts and action to the company’s vision and thus achieve self development by playing a significant role in building the organization.
Profile Summary :
** An initiative taker with exceptional knowledge of circuits and their methodologies having bachelors of technology degree in Electronics and Communication Engineering.
** Skilled in circuit implementation and electronic components.
** Skilled in installation, troubleshooting and maintenance of electronic circuits.
** Eager to learn the new trends and techniques of electronic methodologies.
Academic Qualification :
** Pursuing M.tech in Electronics and Communication from PPIMT/Guru Jambheshwar University.
** Technically qualified as B.tech graduate in Electronics and Communication field from PPIMT/Kurukshetra University with 75.43% in 2014.
** Passed Diploma in Electronics and Communication from KCGPW/HSBTE with 75.70% in 2011.
** Passed SSC (High School) with 78.60% in 2008.
Work Experience :
Working in “Open Mind Services Ltd” as an “Customer relationship officer” From February 2017 to till date
Job Responibilities :
** To solve customer queries
** To log customer complaints
** Reassign engineer for solving their problems
** Mailing
Certifications/Training :
** Certification of Six weeks industrial training in “PIC Microcontroller” from NETMAX Chandigarh in July, 2012.
** Certification of Six weeks industrial training on “8051 Microcontroller” from CDAC MOHALI in July, 2013.
Software Skills :
Programming Languages : C language, Embedded system (8051).
Documentation tools : MS-Word, MS-PowerPoint, MS-excel, Basic knowledge of Computer and Internet.
Project :
Project Name :- Object (Visitor) Counter with Buzzer.
Description : Digital object counter project can count the number of objects passing across a line , number of persons passing through a gate/door and so on.
The project involved learning about 8051 microcontroller and programming.
Extra Curricular Activities and Achievements :
** Got scholarship in 2013 for 2nd year result.
** Circuit Designing coordinator in PPIMT college annual technical fest ESFUERZO-2012.
** Participated in Imperia 2013 in PPIMT.
** Also participated in PROJECT EXHIBITION technical fest ESFUERZO-2013
** Active member of “UMEED” a social community.
Strengths :
** In possession of a pleasant personality complemented with a caring and responsible attitude.
** Good managerial and interpersonal skills.
** Focused and dedicated person.
Hobbies :
** Cooking .
** Dancing.
** Listening Music
** Surfing Internet.
Personal Details :
Date of Birth : 02 may,1992
Languages Known : Hindi , English
Declaration :
I hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.
Date :
Place :
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