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Desktop Support Engineer Resume Sample, Experience : 6 years

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Biodata

Name of the Candidate:[Private]
Name of the Post Applied:Desktop Support Engineer
Job related skills / software:Supporting the organisation Internal Database registration application, employee HRMS application and Contracts/Invoicing application for smooth functioning and to ensure less downtime.
Category:IT / Computer
Sub Category:Desktop Support Engineer
Years of Experience:6 years
State:Andhra Pradesh
Gender:Male
Salary Expected per Month(Rs):30,000 to 40,000
Highest Qualification attained:B.Tech. : Bachelor of Technology
Major / Specialization:Information Technology
Email Id:[Private]
 
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Career Objective  :
I am looking for a challenging position in a professional organization where I am able to put my skills & strengths to the best of use towards achieving the goals and objectives of the company and to grow with the company.

Current Experience  :
** I have around 5+ years of experience on Desktop Support Engineer.
** I started my career in krishnapatnam port as TTA (Technical Assistance Trainee).
** After I moved to AP Online as Assistant Support Engineer and worked for TCS ION Project and NREGS-DCC Project.
** Currently I am working in APCRDA(Andhra Pradesh Capital Region Develpment Authority) as Technical Assistant and worked for Technical Maintenance (Bio-metric functioning MATRIX COSEC Software with LE Platform, ESS APP,overall 61 Devices and 35 Location, morethen 1500 employeesand Payroll, Administration management like maintaining HRMS, Salaries, Attendance, Access Controllers, Leave Management).

Responsibilities  :
** Supporting the organisation Internal Database registration application, employee HRMS application and Contracts/Invoicing application for smooth functioning and to ensure less downtime.
** Resolving issues, queries and errors with appropriate feedback.
** Configuring new Workstation and general issues related to Microsoft windows applications and IOS updates.
** Developing and implementing changes in the database application as per management request.
** Maintaining necessary MIS data and extracting requested data by management.
** Updating necessary changes in the existing data to avoid unnecessary non-compliance.
** Good Knowledge in TCP/IP and DNS
** Ecellent communicator, capable of explaining complex technical issues quickly and easily, ensuring timely resolution of problems.
** Basic Knowledge in Switches and Routers.
** Install, configure and maintain software applications, operating systems, administration and network monitoring.
** Bio (Bio-metric functioning MATRIX COSEC Software with LE Platform, ESS APP,overall 61 Devices and 35 Location, morethen 1500 employees, Developed and implemented administration policies and increasing unit organization by developing an administrative tracking,
** Served as central point of contact with applications to obtain frigerprint, palm prints Maintaining uptime of all Software & Hardware, Troubleshooting issues related to Network Issues VPN Configuartion Skills,LAN and WAN, Wireless networking.
** BMS Services (access control & access doors controlling who is allowed access and egress to the building) or other security systems such as closed-circuit television (CCTV) and motion detectors.

Education :
** Kakinada Institute of Engineering and Technology JNTU-K ECE 61% 2009 to 2013
** Aditya Junior college, Tadepalligudem Board of Intermediate Education, AP Mathematics, Physics, Chemistry.


58% 2006 to 2008
** S.T.V.N. High School Board of Secondary Education, AP SSC 73% 2006

Technical Skills  :
Operating System : Windows XP, Windows7,Win 8..
Tools : Microsoft Outlook, Microsoft Office, Adobe Photoshop, MS office etc.
Installation & configuration of LAN (Win NT, Win 2000, Win 7), Computer Networking, Computer Hardware, PC Assembling

Highlights:
Bio Metric Functioning, (Strong familiarity with Biometric Automated Toolset database (BATS)), Payroll (Saral Paypack), Networking and Troubleshooting, VPN Configuartion Skills, LAN and WAN, Wireless Networking.

Rewards & Recognitions :
Awarded with first Place in Robot Race a Technical symposium at G.I.E.T and Pydah Colleges. Now appreciated number of times by client and users for quick response, accuracy in work and quality deliverables

Personal Details :
Name  : KandukuriNaresh
Father Name  : K Someswara Rao
Date of birth  : 15th June1991.
Marital Status  : Single
Nationality  : Indian
Hobbies  : Playing Football & Vally Ball, Cricket,
Languages known  : English, Telugu

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