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Desktop Support Engineer Resume Sample, Experience : 4 years

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Name of the Candidate:[Private]
Name of the Post Applied:Desktop Support Engineer
Job related skills / software:Responsible for Hardware and Networking maintenance, Installation, maintenance and troubleshooting of all hardware components along with the Network peripherals
Category:IT / Computer2
Sub Category:Desktop Support Engineer
Years of Experience:4 years
Salary Expected per Month(Rs):15,000 to 20,000
Highest Qualification attained:B.Sc. / BSC : Bachelor of Science
Major / Specialization:Information Technology
Email Id:[Private]
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :


Phone – Mobile  : 91 7387787717
E-mail  : sagar.kamble57 AT gmail.com

Objective  :
To obtain a position in IT that is continuously challenging in software/hardware field, and offers the opportunity to increase and expand my technical skills, knowledge and abilities.

Rich and insightful experience of 4 years and 3 months in Reliance Industries Ltd, India’s largest private sector business enterprise. (Associated with Helpdesk / In-House Customers Support and maintenance )
Exemplary relationship management, communication skills with the ability to network with project members (internal and expatriate), consultants and contractors with consummate ease.
Well versed with maintenance planning, failure analysis, contingency planning related to workstations.
Managing overall operations of Helpdesk Activities within cost & time parameter.

Passed B.Sc. IT from Mumbai University, in the year 2014 with 65.62%.
Passed Diploma in Computer Engineering from Tilak Maharashtra Vidyapith Pune, in the year 2009 with 63%.
Passed HSC from H.O.C international College, Rasayani in the year 2007 with 54.68%.
Passed SSC from H.O.C College, Rasayani in the year 2005 with 68.63%.

Since 14th Nov. 2011 with Allied Digital Services Ltd. Mumbai.
The growth path 14th Nov 2011- till date Support Engineer Allied Digital Services ltd. (Now Reliance Industries Ltd.) Site Support Engineer, Transferred to APHS Team at Patalganga, Dist. Raigad. 11th Feb 2010-15 June 2011 FMS Trainee Engineer, CMS info systems Pvt Ltd.

Employer  : Allied digital services Ltd, Mumbai
From – To  : Nov-2011-Present
Role  : Customer Support Engineer

Responsibilities  :
Responsible for Maintaining all the Assets of PCs and Printers.
Manage Spare parts, Tools & accessories required for smooth functioning of Helpdesk activity.
Configuration and installation of work station and handling stations & Barcode Printers & Handheld (Wired, Wireless) Scanner
Installation & Configuration of  : Operating Systems (DOS /Windows 98 / Windows XP/ Windows 7/ Linux / Windows 2003/2008 server) Microsoft Office (95 / 97 / 2000/03/07).
Extend full support to In-house customers until customer satisfaction at Patalganga plant.
Trouble shooting of user complaints.
Preparation of end-user documentation and manuals.
Responsible for Maintaining all the Assets of PCs and Printers at Salmoiraghi Automation plant, at Patalganga plant
Configuring & Managing Microsoft Outlook 2007\\\\\\\\2010\\\\\\\\2013 at the Client end.
Configuration of Workstations and Handling Stations, Functional support at atomization system.
Configuration and testing of any new hardware and software

Employer  : CMS Info systems pvt ltd, Mumbai
From – To  : 11th Feb 2010-15 June 2011
Role  : FMS Trainee Engineer

Responsibilities  :
Maintaining All The Assets Of Pcs & Printers.

Active Helpdesk member.
Trouble shooting of user complaints related to  : PCs and Printer problems, In-house Applications, Network Mappings and User Logins, Virus problems.
Providing remote support through RDP, VNC and Dame Ware.
Installation of  : Operating Systems (DOS /Windows 98 / Windows XP/ Windows 7/ Linux) Microsoft Office (95 / 97 / 2000/03/07).
In-house built Applications, Printers / Network Printers. Networking of PCs using AT&T Cabling, crimping of connectors.
Call Logging & Escalation using E-helpdesk Portal.
Install, configure, and support PC hardware and various software used by end users
Tracking all IT Assets & Inventories of the company
Basic level of Network troubleshooting
Troubleshooting of Microsoft outlook.
Maintenance of user’s PC through P.M & Creating Status Reports.
Troubleshooting Internet Explorer & Website related problems
Installation and configuration of Desktop PC's/Network Printers.

Got the support and maintenance training in Reliance Industries ltd, Patalganga from 1st Feb. 2009 to 29th Feb. 2009.

Software and Programming skills  :
Programming languages like c, c++.
C# .Net, SQL.

Father’s Name  : Mr. Sharad Suryakant Kamble.
Mother’s Name  : Mrs. Manisha Sharad Kamble.
Date of Birth  : 02nd Apr 1990.
Marital Status  : Unmarried.
Sex  : Male.
Nationality  : Indian.
Permanent address  : At Po: Mohopada (New Posari), Near Ambedkar Statue,
Room No  : 57, Tal: Khalapur, Dist.: Raigad.
Pin  : 410207
Hobbies  : Net Surfing.
Notice Period  : 30 days.

Date  :
(Sagar Sharad Kamble)


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