BPO Call Center, Back Office >> Team Leader / Subject Matter Expert 
BPO Team Leader Resume Sample, Experience : 6 years

CURRICULUM VITAE  :
SONALI DAS.
Block no.49, Flat No.8,
Rajiv Gruha Kalpa, Jagadgiriguta
Hyderabad -500 037
Email  :sonali.das08 AT yahoo.com
Phone No  :9701530877

Objective  :
To associate myself with an organization that provides me an opportunity to show my techno-proficient skills, improve my knowledge and to be a part of the team that works dynamically towards the growth of organization.

PROFESSIONAL EXPERIENCE  :
6 years of Financial and Accounting experience including  :

Balance sheet reconciliation, Suspense reconciliation, prepaid reconciliation, AR and AP reconciliation, Trial balance reconciliations, Abs reconciliations, bank GL and clearing GL accruals.

Experience  :
1. Working as Process Specialist in Cognizant Technology Solutions since 4th February 2013 to till the date.

Job Responsibilities  :
** Applying checks to customer accounts.
** Researching on checks for any discrepancy.
** Monthly GL Reconciliation’s.
** Researching on variance in the Reconciliation.
** Handling month end activities and passing accrual at month end.
** Daily balancing of GLs.
** Daily follow-ups and Escalations.
** Preparation of Daily dash board.
** Handling call with clients.

Achievements  :
Received 1 Opel award, 1 WOW award.

2. Worked as Process Developer in Genpact since 22nd January 2010 to 1st February 2013.

Job Responsibilities  :
** Daily Cash posting.
** Monthly GL Reconciliation’s.
** Researching on variance in the Reconciliation.
** Handling month end activities and passing accrual at month end.
** Clearing of GL’s.
** Daily follow-ups and Escalations.
** Preparation of Daily dash board.
** Handling call with clients.

Achievements  :
** Received 1 silver award, 2 Bronze awards, 1 Spot award.

3. Worked as Accountant in Recon Technologies Private Limited from 1st October 2008 to 21st January 2010.

Job Responsibilities  :
** Preparing, Writing & Maintaining Cash Book.
** Preparation of Journal Voucher, Cash Voucher.
** Preparation of Salary Statement for the entire staff.
** Posting of Cash Voucher, Journal Voucher, Purchase Bill (SRN), sales Bill in Focus.
** Invoicing in focus.
** Custody of Cash & accounting of it.
** Preparation of ESI challans.
** Maintenance and writing of Central Excise Registers.

Educational Qualifications  :
** B.Com.


from Government Degree College for Women affiliated to Osmania University.
** DIPLOMA IN COMMERCIAL PRACTICE from Kamala Nehru Polytechnic for Women affiliated to State Board of Technical Education and Training.

Technical Profile  :
Computer Skills  :
Operating Systems  : MS-Dos, Windows 2000, Windows XP/7.
Computer Packages  : Ms-Office.
Accounting Packages  : FOCUS, TALLY 9.0 & SAP, Oracle.

- Technical Skills  :
** Type Writing Higher with 45 w.p.m
** Knowledge of Desktop Publications (DTP).

Strengths  :
** Strong determination in setting goals and achieving them.
** Recognized for reliability and “getting the job done” through persistence and a strong work ethic
** Good analytical and decision-making skills.
** Willingness to learn and ability to put learning into practice.

EXTRA CURRICULAR ACTIVITIES  :
** Awarded SECOND place in English Essay Writing held in Kamala Nehru Polytechnic for Women.

HOBBIES  : Listening to Music.

PERSONAL DETAILS
Name  : Sonali Das.
Father’s Name  : Samir Kumar Das.
Date of Birth  : 06-09-1988.
Languages Known  : English, Hindi & Telugu.

Place  : Hyderabad .
Date  :

Yours Faithfully
(SONALI DAS)