Retail >> Retail Sales Promoter / Officer 
Retail Sales Executive Resume Sample, Experience : 8 years

Mandeep Kanwal :
Email :Mandeep.kanwal85 AT gmail.com

Career Objective :
To get a challenge oriented position in vibrant and dynamic organization where my skills are effectively utilized to improve operation and contribute to organizational success and as a result of my acumen and hard work, reach the echelons of zenith.

Area of Expertise
Sales & Marketing / Business Development :
** Driving marketing initiatives & managing the frontline sales team to achieve goals. Initiating and developing relationships with target organizations for business development.
** Identifying, qualifying and pursuing business opportunities through market surveys.
** Conducting competitor analysis by keeping abreast of market trends and competitor moves to achieve market share metrics in the retail industry.

Client Relationship Management :
** Supervising customer service operations for rendering quality services; providing first line customer support by answering queries and resolving their issues.
** Conducting effective product presentation & providing after sales services.
** Assessing feedback, evaluating & providing critical feedback on areas of improvements.
** Building and maintaining healthy business relations with high net worth and corporate clients, ensuring high customer satisfaction matrices by achieving delivery & service quality norms.

Sales Promotion :
** Framing strategies for establishing greater awareness about company & other scheme operations.
** Implementing the pre/post launch sales promotional activities for the brand and market development.
** Preparing promotional materials depending upon strategic requirements to ensure proper promotion of products and therapy.

Team Management :
** Determining training needs & conducting programmes to enhance efficiency in overall operations towards the accomplishment of overall corporate objectives.
** Organising training for up gradation.
** Monitoring the performance of team members to ensure efficiency in operations and meeting of individual & group targets.

Career Highlights :
Since March 2007 to till date
M/s. Godrej & Boyce Mfg. Co. Ltd.
Manager (COCO Store) Chandigarh

Current CTC : Rs. 5.6 Lac/ annum.

Key Responsibilities :
** Achieving individual as well as team sales-target set by the organization.
** Managing key accounts given by the organization.
** Managing order booking, Outstanding & Pending Orders review, Store-merchandizing with proper display of materials.
** Planning and liquidating ageing stocks.
** Managing team of 5 Personnel.
** Managing Inventory control & procurement of materials in coordination with H.O.
** Meeting clients, understanding their needs and offering them viable solutions with suitable products.
** Monitoring and implementation of sales promotional schemes.
** Responsible for the implementation & audit of Business Process Manual.

Achievements :
** Achieved certificate of Excellence for all India highest Billed Sales by value in CoCo store in 2014
** Got Awared from Mr.


Anil Mathur (COO-Godrej Interio) in 2014.
** Awarded SE (Surpassed Expectation) & ME (Met Expectation) in the organisation 2013.
** Played an instrumental role for winning award of highest bill sale value across India in the organization2012.
** Received award for the Best Sales manager in mystery customer survey.
** Received INTERIO SAMMAN AWARD in 2008 for liquidating the ageing stocks of worth Rs.50 Lac of Jalandhar branch
** Achieved best salesperson award for achieving highest percentage of individual DS in NORTH in 2007.

Work-shops attended :
** Planning & Organizing
** Problem solving & Decision making
** Emotional Intelligence
** Time & stress management.
** Visual Merchandising.

Academic Credential :
** MBAin Marketing HR from PTU 2012.
** Bachelor of Computer Applicationfrom GNDU, in 2006.
** Senior Sec. from Guru Amar Dass Public School (CBSE) Jalandhar.
** Metric from Guru Amar Dass Public School (CBSE) Jalandhar.

Hobbies And Social Activity :
** Reading : Usually anything under sun, but prefer fiction, historical and religious books, Current affairs magazines also from a part of the staple diet.
** Travelling :Prefer travelling to hill stations with friends.
** Organized several blood donation camps at College level.
** Instrumental in organizing educational tours of College to various historical places.

Personal Details :
Date of Birth : 6th April, 1985
Marital Status : Married
Nationality : Indian
Linguistic Abilities : English, Hindi and Punjabi

I hereby confirm that above given information is true to the best of my knowledge.

Place :………………..
Date :………………..

(Mandeep Kanwal)