** To Explore, succeed Challenges & be a Winner in all domains that I enter.Professional Experience :
Hands on Team leader with 8yrs experience in the areas of Project Implementation, Operation & Maintenance, and Installation & Repair in Telecom Customers.
Alcatel** Lucent Management Services, Chennai Mar 2011 – Till Date
Reliance Communications Limited, Hyderabad Sep 2009 – Mar 2011
TATA Teleservices Ltd, Chennai Aug 2007 – Sep 2009
Touch Tone Teleservices (TTSL Channel Partner) Jan 2003 – Aug 2007Academic :
** Board of Secondary Education (S.S.C) in March 1999.Technical :
** Diploma in Electronics & Communication Engineering (DECE) during the period of 2000- 2002 in Dr.YC James Yen Rural Polytechnic College,kuppam,Chittoor(DT),Andhra Pradesh.
** B.Ttech (C.C.C) E.C.E 2011 in CVR College of Engg in Ibrahimpatnam, Hyderabad.Strengths :
Resourceful with ability to offer solutions. Keen understanding of the communication process. Skillful at operations and implementation with attention to detail. Good motivator with excellent interpersonal and man- management skills. Demonstrated ability to understand business problems, goals, issues and priorities. Responsible team player with leadership skills. Committed to achieve “Customer Satisfaction”.Skill Set :
** SDH Network Fault Management using Huawei NMS, Siemens NMS, Tejas NMS/EMS, ECI NMS.
** Provisioning and Commissioning of circuits (2Mbps, 34/45Mbps, 155Mbps,622 Mbps, ETH L1/L2 Cards)
** Network Management of Telecom transmission equipments especially SDH. Provisioning of leased lines, Trouble shooting of various circuits, VPN’S such as IBW. Coordination with the respective engineers/officials in case of link failures. Testing and commission of circuits through SDH.
** Planning, implementation, integration, testing, operations and maintenance of Transmission networks.
** Expertise in handling high end transmission equipments in Nortel, such as OME-N6110(STM-1)TN- 1C,OME- N6130&OME- N67(STM4),4XE,16XE(STM- 16),Nortel-N64(STM- 64) and LH OLA Amplifier between NLD Circuits.
** Enterprises business network solutions – PRI, BRI, DLC, IPLC, LL and ISP.
** Wireless transmission – Microwave, LMDS, FSO and Knowledge of Path Loss Tool.
** Wireline transmission – Optic Fiber, Copper and Structured cabling.
** Analytical thinking and Problem solving Skills. Contributed to the development of Creative and innovative solution as per the Network and business requirements.
** Demonstrated leadership skills & proactive approach, Project management skills, People / vendor & Customer management skills.
** Excellent knowledge of Transmission Technologies -PDH, SDH & DWDM for Microwave & Optical Broad band networks, NMS (Network Management Systems).
** Ability to communicate with different part of organization to resolve problems and to meet targets.Technical Proficiency :Skills Tools :
Network Management Systems. Huawei(NMS),ECI(NMS),Siemens(NMS/EMS),Tejas(NMS/EMS), Nortel (NMS) , Xmanager system for Nortel equipments in NORTNMS Server, NETMAN-NMS for UTSTAR MSAN(DLC)
Transmission Technologies. SDH,DWDM,MICROWAVE
Vendors Huawei OSN 1500,3500,7500.Mero 1000V3
Tejas(TJ100ME,1270,1600),ECIXDM100,BG 20,30,60Training :
** Trained on Nortel equipments and maintenance by DAKC, Mumbai.
** Trained on Operation & Maintenance of SDH transmission products conducted by NEC.
** Trained on RF & CDMA Fundamentals by Tata Teleservices Limited.Work Profile :Current Profile :
Organization Alcatel- Lucent Management Services, Chennai
Designation Working as NOC engineer in Alcatel Lucent Management Services. (Chennai) in (Bharti project) configuration team – NOC Transmission from March 2011 to Till date.
Profile Configuration & Fault Operations in SDH Network
Responsibilities a) SDH Network Fault Management using Huawei NMS, Siemens NMS, Tejas NMS/EMS, ECI NMS.
b) SDH Network Configuration using Huawei NMS, Siemens NMS, Tejas NMS/EMS, ECI NMS
c) Monitoring of Performance Errors and resolution of errors in the Network
d) Provisioning and Commissioning of circuits (2Mbps, 34/45Mbps, 155Mbps,622 Mbps, ETH L1/L2 Cards)
e) Handling BTS faults and maintain maximum transmission network availability.
f) Testing & Shifting of ETH L1/L2 Cards, E1, DS3, STM1, STM4 circuits.
g) Managing and monitoring planned events.
h) Planning of more reliable and cost effective stable circuits for improvising Quality of Service to customer.
i) For Major customers (VSNL, BT Infonet, Sify, Tulip, Singtel, AT&T, Hutch, Reliance, Bharti, Verizon, and Cable & Wireless) providing leased lines and Ethernet circuits on priority basis.Network Elements Managed :
SDH Family : ADR 155C, ADR2500 EXTRA.
Huawei SDH Family : OPTIX OSN 3500, 1500, 7500, Metro1000v3.
Tejas SDH Family : TJ100ME, 1270, 1600.
ECI SDH Family :XDM100,BG 20,30,60
** Nortel OME- 6110,6130,TN- 1C,TN- 1X,4XE,16XE,N64
** NEC Microwave SDH & PDH.Previous Profile 1 :
Organization Reliance Communications Limited, Hyderabad
Organization Profile Reliance Communications Limited is India’s leading telecom Competitor across CDMA mobiles, Internet, Wireless, and wire line, land lines & Wireless Data Cards, Dedicate LL.
Designation Transmission Engineer (Sep 09 – Mar 2011)
Profile Operation & Maintenance in Transport & Microwave, Fiber
Responsibilities Operation & Maintenance in Transport & Microwave, FiberOperation Maintenance :
a. Sponsored links :
Handling Transport Equipments in Nortel(STM** 1,STM** 4,STM** 16,STM** 64)
b. Handling O&M related issues in Microwave NEC & Transport equipments(OME,4XE,16XE)
c. Analyzing Root cause analysis for outage and breakdown happened in fiber, providing immediate solutions for protecting the link in to ring.
d. Having good knowledge in handling STM 1 Analyzer, E1 Meter, Ethernet Meter, OTDR, Power meter, Source meter.
e. Implementation of new sites and checking readiness of fiber & Microwave, Utilities condition for radiating BTS Sites (SMPS, DG, Battery Bank).
f. Excellent knowledge of Transmission Technologies ** PDH, SDH & DWDM for Microwave & Optical Broad band Networks, NMS. (Network Management System).
g. Installation, integration, testing and commissioning of SDH & PDH.
h. Maintaining RPR (Re provisioning Request) & PE (Planned Event) without disturbing live circuit.
i. Achieved 99.97% in our Cluster Maintenance point every month.
j. Monitoring Pre- monsoon check up for the BTS sites and protecting from the outages happen.Previous Profile 2 :
Organization Tata Teleservices Ltd, Chennai
Organization Profile Tata Teleservices is India’s leading telecom service provider across CDMA mobiles, Internet, Wireless, and wire line, land lines & Wireless Data Cards.
Designation Executive Engineer (Aug 07 – till date)
Clients Enterprise Customers and Small & Medium Enterprise.
Responsibilities Wire line operating with 10 member team, handling Project Implementation, and
Copper Management.Project Implementation :
a. Presale technical discussion with Customer to requirement study.
b. Prepare Project plan on co- ordination with Network Team.
c. Initial dialog on project implementation with customers (STM and DS3 BW’s) along with account manager.
d. Project implementation on Voice (BRI / PRI / Dels) and Data (STM- 4, STM-1, DS3, E3) circuits.
e. Implementation of Mux (Tejas / ECI) and DLC (UT Starcom / Huawei) at customer premises aligning with TTSL standards (AC, Power supply, Rack space & Dust free environment).
f. Identify customers to be wired with copper based on initial dialogue and allocate contractor through our SCM.
g. Last mile termination (copper, BNC, Patch cord) from MUX to CPE (EPABX / Cisco Call Manager / MUX).
h. Carrier implementation for major customers (VSNL, BT Infonet, Sify, Tulip, Orange, AT&T, Hutch, Reliance, Bharti, Verizon, Cable & Wireless).
i. Monitor delivery schedule & track details with respective teams (Customer, Network, and SCM & CC).
j. Provide Escalation Matrix to customer (post installation phase) upon acceptance of the circuit.Previous Profile 3 :
Organization Touch Tone Teleservices (Channel partners for Tata Teleservices Ltd, Chennai).
Designation Wire line Engineer (Dec 06 -Aug 07) Chennai.
** Supervisor (Feb 04 - Dec 06)- Jamshedpur(Jharkhand)
** Field engineer (Jan 03 - Feb 04) - Hyderabad.
Clients Public office , field retention , Escalation complaints , Installation & RepairResponsibilities :Wire line Engineer : Enterprises Business services
** Copper Feasibility checking and stock maintain for wire line activity
** Handle E1 delivers, G.703 and V.35 interfaces
** Handle DLC installation , PRI hand over and BRI hand over’s
** Handled CFT projects, LMDS conversions and FSO conversions I&R (Supervisor)
** Maintaining service level agreements and MTTR for fixed wireless phones installation and repair operations at Chennai.
** Handled Field force of 30 engineers and successfully achieved the SLA and MTTR service parameter.
** Analyzed field problems and successfully reduced the field complaints by find out the root causes of the problem
** Ensure quality & process adherence by regular onsite monitors.
** Conduct regular Product Updates & Trainings to team.
** Has handled escalation complaints from highly irate customers, analyzed there problems and given concrete solution.
** Inspection visits on job sites to check the over all quality done by the team.Engineer : I&R
** Expertise in handling CDMA Wireless Walky, Data Products,PTB installations & Trouble shooting
** Visiting customer place for providing for poor signal complaints using antenna coordinating with RF team
** Handled Escalation Calls and given immediate solutions forMobile Complaints.Achievements & Recognization :
Got Yellow Belt in Six Sigma for providing cost reduction innovative product in Tata Teleservices. Implemented multiline phone (cost around 12,000/-) in the place of Epabx (90,000/-) for Centrex console customers.COMPUTER KNOWLEDGE :
** MS-OFFICE (MS-DOS, MS-OFFICE, MS-POWERPOINT)
** TESTING TOOLS
** C,C++,ORACLE APPLICATIONS,JAVA
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