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Online Ticket Reservation Executive Resume Sample, Experience : 8 years

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Name of the Candidate:[Private]
Name of the Post Applied:Online Ticket Reservation Executive
Job related skills / software:Handle ETicket Booking, Queries
Category:Tourism / Travel
Sub Category:Reservation Executive
Years of Experience:8 years
State:Maharashtra
Gender:Male
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:B.Com. : Bachelor of Commerce
Major / Specialization:Commerce
Email Id:[Private]
 
Are you looking for job now?:No
Can the recruiter contact you?:No
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Resume Format / CV Sample Template / Example / Model :

    

OBJECTIVE  :
To work with an organization to build upon my existing abilities with solution oriented approach so that I get a chance to utilize my professional and functional skills and my past experiences

Academic & Professional Qualification  :
Bachelor In commerce from Mumbai University
 IATA Foundation and Diploma in airline and travel Management From IITC
CRS languages known Galileo(basic), Saber, World span

Computer knowledge  :
Computer Hardware (Basic) Basic computer hardware completed from Thane ITI
MSOffice Completed from IQC computer centre
Wellversed in working with various software applications implemented by the organizations to suffice their business and functional needs.

EMPLOYMENT HISTORY  :
Indtex solutions private limited  :
Company Profile Home n away holidays(UK)
24th MAY 2010 – Till the date
Designation  :Operations executive
Job Profile Issuing tickets and handling fare department queries. As well as reissuing of tickets and revalidation of tickets taking care.
 Handling operation team to work smoothly on difficult situation. Operations team handling queries related to fares, fare loading through fare expert, booking related to other GDS or direct with airline, working out best possible fare, date change issues and reissue ticket, looking after flyers, airline fares updating on server on day to day basis, advising staff of last date issue tickets.
 Well versed with i.e. World span, Galileo, Saber, Amadeus and can work on any GDS.
 Able to handle International Reservation with multiple Airlines and multiple destinations.
 Responsible for issuance of tickets with correct fare and with correct fare rules and regulation as per airline contracts to avoid airline debit note.
 Creating fare mask as per airline contract to issue tickets manually.
 Completing invoices for respective bookings.
 Coordinating with Airline to get respective airline contract.
 Responsible to issue booking on lower fare to get more margin to company.
 Doing day today Mis reports related to sales.

Citibond travels India pvt. ltd  :
Company Profile Citibond travel (UK)
11th sep 2006 – 24th May 2010
Designation  :Ticketing executive
Job Profile  :
Well known with Airline reservation and ticketing. Knowing very well customer Requirement and how to handle them in difficult situation. Well Known with back office queries related to Fares and other queries of all airline rules and Regulation.
 Very well versed with Airline contracts and there rules.
 Well versed with different GDS i.e. World span and Galileo and can work on any GDS.
 Able to handle International Reservation with multiple Airlines and multiple destinations.
 Responsible for issuance of tickets with correct fare and with correct fare rules and regulation as per airline contracts to avoid airline debit note.
 Responsible to issue ticket on CAT35 on respective GDS i.e.
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World span and Galileo
 Creating fare mask as per airline contract to issue tickets manually.
 Working on calculating fare to be net payable to airline for round the world itinerary or multiple airline segments.
 Completing invoices for respective bookings.
 Responsible to reissue tickets and revalidate.

Spanco Telesystems and solutions Ltd  :
Company Profile Air India reservation and preflight post flight handled by spenco telesystem and solution for India and US and UK
18th May 2005 18th July 2006
Designation  :CSA (Air India online reservation)
Job Responsibilities  :
 Done online reservation for domestic and International Corporate and Individual clients.
 Compilation of report pertaining to Pre and Post Flight Department reports
 Handled booking queries related to Corporate and individual clients
 Updating revised fares for clients
 Handled ETicket Booking and Web booking
Specialized Assigned Responsibility  :
 Handled reports pertaining to revenue generated for Air India Flights on day to day basis (Post Flight)
 Intimating clients about Flight Reschedule Handled queues pertaining to time limit and updating client waitlist confirmation status.

Air India Cargo  :
Company Profile Air India is India's national flag carrier. Air India cargo handling 26 airlines Cargo shipment.
Jan 2005 – April 2005
Designation  :Counter staff
Job Responsibilities  :
Issued Terminal Storage Process receipt for all kinds of goods for export department
 Complied reports for perishable goods
 Handled weight age department reports and submitting the same to higher authorities
Intimating the beneficiary Airports Cargo Staff about consignment dispatch status.

Karma Travel  :
Company Profile Karma Travel Based in Mumbai with last 15 Years. Handing booking, visa, and tour packages.
Jan 2004 to Sep 2004
Designation  :Counter staff
Job Responsibilities  :
Made online reservation for domestic and International Corporate and Individual clients.
 Handled Visa application with respect to individual consulate
 Updated Individual clients with revised fare
 Made Hotel booking reservation as per customer needs and daily petty cash

Hobbies  :
1. To Learn New Things
2. Traveling & Reading.
3. Listening Music

Notes

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