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Back Office Executive Resume Sample, Experience : 4 years

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Name of the Candidate:[Private]
Name of the Post Applied:Back Office Executive
Job related skills / software:Sales Cum Revenue, Subsequent Services
Category:BPO Call Center, Back Office
Sub Category:BPO / Back Office / Call Center Executive
Years of Experience:4 years
State:Madhya Pradesh
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:B.Com. : Bachelor of Commerce
Major / Specialization:Commerce
Email Id:[Private]
Are you looking for job now?:No
Can the recruiter contact you?:No
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Resume Format / CV Sample Template / Example / Model :


A competent professional with significant functional experience in the realm of sales and Operations, striving to be a key player & achieving organizational objectives in large Financial or banking organization.

TATA CAPITAL LTD From 21st Nov to till date. :
Designation – Operations Executive at Bilaspur
Process knowledge – Responsible to login auto loan files after checking KYC or online scanning, taking approval from credit for the loan, co-ordinate with sales person, co-ordination with other branches for proper functioning & disbursement of files.
Subsequent Services – update Pan, RC, Insurance, Pdc cheques, repayment schedules etc in SAP, Bill Processing and Customer Service in between provide life cover to the clients through Tata AIG Products, handling whole operational work alone at branch.
Achievement  : 8085% FTR in Login as well as PSD in disbursement of Files.
Sold Tata AIG Life Insurance of 75k in 3 months.

INDUSIND BANK LTD – Since 30th march 2010 to 19-Nov 2011. :
Designation – Back office executive Bilaspur (C.G).
Back Desk Executive  : Handling Customer base of 500 (approx) their query, requests by providing financial advisory services to Customers cum all correspondence, discrepancies & customer issues.
Process Knowledge  : Level-1 checking of AOFs. Software knowledge for lodging welcomekits/ PINs/Cheque books/ Debit cards etc. channel registration (Mobile alert, Internet Banking, Debit card and Phone Banking registration)
Sales Cum Revenue  : Responsible to enhance the deposit growth through various products offered by Bank as CASA and FDs. To achieve revenue to the branch, selling all the third party products like Life Insurance, MFs, Gold, and GI etc.
Subsequent Services  : Responsible to handle clearing in the absence of teller remittance, Vendor Payments, COFA Payments, inward cheques scanning through internal software “I-Works”.
Achievement  : Highest GOLD sold in the occasion of Dhan Teras in the years 2010-2011.

HDFC BANK LTDFrom 30th Oct 2009 to 29th March 2010 :
Designation – Branch Co-Executive (LI) (Bilaspur) C.G.
Achievement  : Highest LI lodged around 17lakh in the month of Dec’2009.

DesignationAssociate Health Assurance Mgr.(Baroda) Guj.
Achievement  : Qualified in Health Achiever’s forum in the month of November 2008.

Attended SEMINAR on Compliance and Vigilance at Nagpur dated 24th Jun 2011 by Indusind Bank Ltd for error free and smooth functioning of operational work.

MASTERS IN BUSINESS ADMINISTRATION (Human resource & Marketing) from Bhilai Institute Of Technology Durg (c.g.) with 75.6%.

BACHELOR OF COMMERCE Taxation with 65.6% marks from CMD College Bilaspur in the year 2006.
12th COMMERCE with 68% marks from Flower Vale H.S.School Chhindwara M.P.
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in the year 2003.
10th with 56% marks from Flower Vale H.S. School Chhindwara in the year 2001

Proficient in MS Office & all related applications, Tally etc.

1) Participated in youth festival in university, Participated in fancy Dress and 1st runnerup in Drama competition in college cultural week., Participated ingroup dance in college.

Process Management, Team Management, General Administration. Adaptability, Ability to work in environment with both rationality and responsibility. Can easily adjust to new surroundings and am able to establish communication with others with ease and comfort.

English & Hindi.

I further declare that all the above information provided is true to the best of my Knowledge.

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