Samrat Roy
Contact :+91-9830810102
E-mail :ssamratroy AT gmail.com / ssamratroy AT live.com
Junior level assignments in Administration & Facilities Management with a reputed organization
** Administration & Facilities
** Operations
** Infra structure
** Security & Safety
** Purchase
** Vendor Management
Overview :
A highly accomplished, dynamic and skilled professional & excellence in handling all kinds of Administrative activities in high pressure environments.
** Strategic Planning
** Cost Control & Improvement
** Facilities Management
** Safety & Security
** General Administration
** Vendor Management
** Sourcing & Procurement
** Logistics & Travel / Ticketing
** Contracts Administration
** Computer Savvy
** Adroit in identifying loopholes, hindrances, devising strategies / process to smooth-line the administrative functions and identifying value adds to existing processes.
** An expert in Infrastructure & facility management involving maintenance of equipment, housekeeping, environment, security systems, contract management and vendor development, travel & logistics, guest relations, food & beverages, and management of various emergencies like fire, disasters, etc.
** Proactive with proven acumen to lead & manage diverse and large teams using strong organizational skills, out of the box thinking, and innovative problem solving abilities.
** A thorough professional with high caliber, work orientation and ability to handle multiple functions with vision & foresight; extensive experience in multitasking and non linear functioning.
Career Record :
C B RICHARDELLIS SOUTH ASIA PVT LTD- AFM (Soft Service)), April, 14 – Till Date.
** Oversee day to day management of facility viz. monitoring operations of systems, identifying issues.
** Ensuring proper maintenance of building services (Soft service part, i.e. housekeeping, plumbing, landscaping, civil works, etc.).
** Managing outsourced services viz., Housekeeping, Pantry and Cafeteria.
** Conducting annual Health & Safety inspections; bringing hazard at workplace in attention of management.
** Responsible for the overall coordination of the organization's response to a crisis, in an effective, timely manner.
** Setting up infrastructure; finalizing the contracts, in line with business requirements.
** Oversee working of smooth functioning of office 24x7.
** Developing and implementing key procurement strategies / purchase schedules from the vendors.
** Planning & coordinating accommodation requirements undertaking their periodic inspections.
** Oversee guest requirement, travel, hotel, events and functions.
Compass India Support Services Pvt Ltd - AFM (Soft Service)), Nov 13 – April,14.
** Oversee day to day management of facility viz. monitoring operations of systems, identifying issues.
** Ensuring proper maintenance of building services (Soft service part, i.e. housekeeping, plumbing, landscaping, , civil works, etc.).
** Managing outsourced services viz., Housekeeping, Pantry and Cafeteria.
** Conducting annual Health & Safety inspections; bringing hazard at workplace in attention of management.
** Responsible for the overall coordination of the organization's response to a crisis, in an effective, timely manner.
** Setting up infrastructure; finalizing the contracts, in line with business requirements.
** Oversee working of smooth functioning of office 24x7.
** Developing and implementing key procurement strategies / purchase schedules from the vendors.
** Planning & coordinating accommodation requirements undertaking their periodic inspections.
** Oversee guest requirement, travel, hotel, events and functions.
Human Recourse & Placement (Cognizant Technology Solutions Pvt Ltd), Coordinator (Administration), Jan 2011- Nov 13.
** Coordinate with all vendors for bill processing.
** Assisting the Internal Security Auditor of Access control System, Application Systems Development & Maintenance.
** Coordinating with the facility Manager for maintenance / cleaning of the facility.
** Coordinating with the respective projects for any transport related issue.
i.e complaints regarding Project Cabs / Roistering.
** Responsible for Seat Management System over 12,000 employees.
** Responsible for seat allocation ratio according to STPI/SEZ rules and regulations.
** Planning for incremental ramp up (space requirements) of the projects.
** Independently handling “Seat Management” for allocation of seats / blocking of seats according to the seat requirement of the projects.
** Generating reports From GSMS, converting the same to xix for validation and analysis.
** Preparing seat utilization report facility wise, BU wise and send it across to GSMS India team for validation.
** Responsible for smoothly running of Work Space Management Portal.
** Involve with the testing team of GSMS, providing the data of all the location of Kolkata.
** Prepare the detailed seat data report on monthly basis and send it to the finance team at the end of every month
** Coordinating with Admin Help Desk of all the facilities.
** Reporting to management.
(Manpower)-Samsung India Private Ltd, Sales Officer (North Bengal), Mar 2010- Dec 2010.
** Develop and maintain a customer database.
** Generate and qualify leads.
** Source and develop client referrals.
** Prepare sales action plans and schedules.
** Develop and maintain sales and promotional materials.
** Plan and conduct direct marketing activities.
** Make sales calls to new and existing clients.
** Develop and make presentations of company products and services to current and potential clients.
** Negotiate with clients.
** Develop sales proposals.
** Present sales contracts.
** Maintain sales activity records and reports.
** Respond to sales inquiries and concerns by phone, electronically or in person.
** Ensure customer service satisfaction and good client relationships.
** Follow up on sales activity.
** Quality checks on product and service delivery.
** Monitor and report on sales activities and follow up for management.
** Conduct market research and surveys.
** Participate in sales events.
** Monitor competitors, market conditions and product development.
** Responsible for preparing reports and entering data into computer records.
** Handled the responsibility of replying to mails, answering phone calls.
** Maintained good relationship with office staff.
(People Concepts)- Nokia India PVT Ltd, Senior Executive (South Bengal), Mar 2004- Feb 2010.
** Drive sales and marketing teams to achieve targets.
** Develop new selling strategies to grow revenue.
** Plan and evaluate sales and marketing data.
** Build key customer relationships.
** Create brand awareness for products or services.
** Initiate advertising campaign strategies.
** Ensure qualitative after-sales services.
** Research marketing trends and evaluate to increase sales outcomes.
** Create customers' database and update.
** Assist and support account receivables team.
FRI-TO-LAY, Executive. (Asansol), Jan 2001- Feb 2004):
** Analysing the market, including competitors and consumers.
** Executing marketing strategies and campaigns.
** Monitoring and arranging the distribution of promotional materials.
** Monitoring and coordinating the production of promotional materials.
** Overseeing and implementing product distribution.
** Attending and organizing sales promotional events and exhibitions.
** Coordinating with and reporting to managers to carry out campaigns.
** Acting as liaisons between the suppliers, and clients.
** Develop and maintain a customer database.
** Prepare sales action plans and schedules.
** Negotiate with clients.
** Develop sales proposals.
** Monitor and report on sales activities and follow up for management.
** Quality checks on product and service delivery.
Scholastics :
Bachelor of Sciencefrom BurdwanUniversity.
Personal Dossier :
Date of Birth : 16th Feb 1978
Language : English, Hindi & Bengali
Residential Address : 7/14, Bejoygarh, Jadavpur, Kolkata - 700032
Relationship status : Married
Date :
Place :