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BPO Call Center, Back Office >> Telemarketing Executive/ Telecaller 
Telecaller Resume Sample, Experience : 8 years

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Name of the Candidate:[Private]
Name of the Post Applied:Telecaller
Job related skills / software:Handling Collections For Tata Indocom/ HSBC Credit Cards
Category:BPO Call Center, Back Office
Sub Category:Telemarketing Executive/ Telecaller
Years of Experience:8 years
State:Tamil Nadu
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:B.Com. : Bachelor of Commerce
Major / Specialization:Commerce
Email Id:[Private]
Are you looking for job now?:No
Can the recruiter contact you?:No
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Resume Format / CV Sample Template / Example / Model :


A Challenging enviroment to improve my career prospects Higher Level and contribute to the growth of the organisation..

Excellent team player.
Hard working and quick learner.
Strong communication and reasoning skills.

Bachelor of Commerce
B.Com Center for Distance Education, Madras University. (2000-2003)
Honors Diploma in Computer Application
Completed one year HDCA Course in Csc (Avadi) which Covers
Ms-Office ,Asp,Xml,Html,Visual Basics 6.0,with oracle and DHtml.

Designation  : Subject Matter Expert (Acting Team Leader)
Period  : July 2008 to Till Date
Process  : Bell Canada (Tech Support ISP)
Achievements  : Awarded as Best Level I for the whole site and Awarded as Best Level II
Awarded as Best Subject Matter Expert And Trained on Impact Coaching Certified By Bell Canada

Job Responsibilities  :
Handling Team Driving Team to achieve the targets and goals
Interacting with the clients
Coaching agents on their metrics
Floor Support, Helping Agents on Tech issues and Sales

ANDROMEDA MARKETING PVT LTD (Domestic call Center) :
Designation  : Team Leader
Period  <

/b>: July 2007 to May 2008
Process  : Loan On Phone (citi bank)
Achievements  : Awarded as best Team Leader for overachieving the target

Job Responsibilities  :
Analyzing the Agents to achieve their target
Quality checking on sales before uploading the sale to client.

CEEQUENCE (Think Tank Services Pvt.ltd) International Call Center :
Designation  : SR.Customer service Representative
Period  : March 2006 to June2007
Process  : Sales
Achievements  : Promoted as verifier & Team Leader.

Job Responsibilities  :
Achieving the target and redemption controls for posting.
Preparing reports to Clients.
Handling Campaigns like US, Australia, Canada, UK and Singapore
Campaigns Handled
Restaurant listings, Global yellow pages and websites online (US Process)
Southern Phones (Australian Process)
HP (Singapore Process), VCC Virtual Calling Card (Canada process)

PACE SETTERS SOLUTION (Domestic Call Center) :
Designation  : Telecaller
Period  : January 2004 to December 2006
Process  : Tata Teleservice Collection
Achievements  : Promoted as Group leader

Job Responsibilities  :
Handling collections for Tata indocom
Collections for HSBC Credit cards

Date :
Place :


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