Welcome Guest

Sales, Marketing >> Customer Relationship Manager 
Customer Relationship Manager Resume Sample, Experience : 7 years

Sponsored Links :


    

Biodata

Name of the Candidate:[Private]
Name of the Post Applied:Customer Relationship Manager
Job related skills / software:Handling Branch Network and Sales Channel, Cross Selling of Insurance, Measure Sales Volume & Achieve Target
Category:Sales, Marketing
Sub Category:Customer Relationship Manager
Years of Experience:7 years
State:Maharashtra
Gender:Female
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:M.Com. : Master of Commerce
Major / Specialization:Commerce
Email Id:[Private]
 
Are you looking for job now?:No
Can the recruiter contact you?:No
Sponsored Links:

Resume Format / CV Sample Template / Example / Model :

    

SYNOPSIS :
Ambitious & hardworking marketer with a wide range of experience in NBFC, and Insurance products. Used to working in a professional environment leading a multifunctional team to victory in the market place. Currently seeking for a more dynamic profile for professional growth and learning ,To obtain a challenging career in the field of Banking and finance / Client Relations in organization of repute, opportunity to contribute substantially to the profitability and development of the organization utilizing my interpersonal skills and experience and to work in a creative and challenging environment where I could constantly learn and successfully deliver solutions as per the requirement and more effectively and efficiently use my knowledge, qualification and experience

PROFILE :
A result driven sales professional with an experience of over 7 years of experience in Sales & Marketing, Business Audit & Compliance, Operations, Business Development, Channel Management, and Man management.
An astute professional thoroughly exposed to sales management resulting in a track record of exceeding the job targets even under demanding situations.
Experienced of handling unique work aspects while developing the company’s business, building relationships with the customers or managing the retailer & distributor network.
Possess a good exposure when it comes of the activities towards brandpromotion and its further management. I have also gained an experience of working within the teams and conducting intensive market surveys to predict the future products’demand while getting trained by the industry professionals.
With proven abilities on plan and update franchising strategy & competition with specific focus on latest trends in the retail sector. Skilled at evaluating options, generating solutions, commended for reliability and trustworthiness. Expertly generated the distribution strategy and evaluation of market trend.
My spare time activities include traveling, internet browsing & giving an ear to music while my sporting interests are adventure sporting.

STRENGTHS :
More adaptive.
Good interpersonal skills.
Art of good listening.
Positive mental attitude.
Optimistic

PROFESSIONAL EXPERIENCE  : 7 Years
Origination  : BARCLAYS FINANCE (Assets Personal loans)
Worlds 2nd largest banking and financial company
Work Location  : Nasik.
Designation  : Customer Relationship Manager
Period  : 28th April 2008 to 30th April 2010

RESPONSIBILITIES :
Handling personal loan product portfolio with average ticket size of 2.89 lac pm
Team size of three 15 DST and telecalling unit of 9 TME(telemarketing executive)
Handling the 12 DSA (Direct sales associates) for the company …
Over all responsibility of branch profitability, customer issues
West every quarter in top 5 ranking and constant performance with achieving break even in 4th Month
Handling branch network and sales channel
Undertook activities at various places for business growth , brand awareness
converting the customer for the loans
looking at disbursement procedure
Cross selling of Insurance
handling documentations required by kyc\\\\aml document
Go getter ability to convenience the client for better relationship
Time to time informing the services offered by us
To be more courteous & persuade customers.
Measure sales volume & achieve the Target.
Comparative study of Industrial threads and their competitors.

Origination  : YES BANK LTD.
Designation  : Worked as Associate Sales Manager
Period  : 01st March 2007 to 27th April 2008

RESPONSIBILITIES :
Analyze the entire consumer market.
Identifying the Major customers
New Company acquisition for salary accounts
Handling documentations required by kyc\\\\aml document
Converting the Corporate clients to get the relationship with our bank
Go getter ability to convenience the client for better relationship
Helping customer to get attract to the banking services offered by us
Time to time informing the services offered by us
dealing with existing client developing relation with them and acquiring more business from them
Presentation to the employees of the company getting work done by them
To be more courteous & persuade customers.
Measure sales volume & achieve the Target.
Comparative study of Industrial threads and their competitors.

Origination  : ICICI BANK LTD Retail Assets Products & Liabilities
Designation  : Worked as a Business Development Executive
Period  : September 13th 2003 to 27th Feb 2007

RESPONSIBILITIES :
Dealing with existing client developing relation with them and acquiring more business from them
New Company acquisition for salary accounts
Handling documentations required by kyc\\\\aml document
Converting the Corporate clients to get the relationship with our bank
Go getter ability to convenience the client for better relationship
Helping customer to get attract to the banking services offered by us
Time to time informing the services offered by us
Cross selling life insurance Cross selling mutual funds Demat accounts Term deposits
Presentation to the employees of the company getting work done by them
To be more courteous & persuade customers.
Measure sales volume & achieve the Target.
Comparative study of Industrial threads and their competitors.
Dealing with existing client developing relation with them and acquiring more business from them
New Company acquisition for Credit Card sourcing
Handling documentations requirement
converting the corporate clients to get the relationship with our bank

EDUCATIONAL QUALIFICATION :
Passed M.Com Part 1 From Pune University In the year 20032004 (50%)
Passed B.Com From B.Y.K.
Sponsored links :

College of Commerce, Nasik in the year 2003( 60%)
Passed H.S.C. From B.Y.K. College of Commerce, .Nasik In the year 2000 (69%)
Passed S.S.C. From R.J. English High School, .Nasik In the year 1998.(56%)

ADDITIONAL QUALIFICATION :
Basic Knowledge of MS Office, Internet Explorer
Knowledge of Tally 6.3 With Inventory. (Accounting Package).
Vocational Course Done in Banking Law & Practice with 12th STD.
Specialized in Public Relation With TYB.Com. & Done Successful Project on it. With Lokmat local news press
IRDA Certification in the year 2007
Perusing AMFI

DATE :
PLACE :

Notes

1. This is an online resume, managed by the candidate.
2. Create your online resume here.
3. If candidate allows, recruiters can contact the candidate directly.
4. Personal and contact details can be kept private optionally by the candidate.
5. Create a link to this online resume where ever you want in the web.