Profile :
Passed Hotel Management (3 years Diploma) in 2005.
4+ Yrs. Working Experience
Completed NCVT (National Council of Vocational Training) under DGET (Directorate General of Education & Training), Ministry of Labour, Govt. of India
Knowledge of Ms Office & Internet
Self Motivated & Hard Working
Working Experience :
1. Working with THE PENINSULA (PROFESSIONAL CATERING COMPANY), KOLKATA
Company Profile :
The Peninsula Pvt. Ltd. is a Leader in the hospitality & food service industry. The Peninsula believe in leading the market through superior customer satisfaction and sustain long term & profitable relationships with clients by adding value to there business.
Department : Food & Beverage Service
Designation : Catering Supervisor
Reporting to : Catering Manager
Job Responsibilities :
Supervise & Support assistingstaff in Set up, Food Preparation, Service and Cleaning.
Perform administrative and front of house roles as required.
Respond professionally and courteously to enquiries from all guests.
Manage the hygiene standard of food.
Maintaining stocks and stock records.
Involved in the training & Development of junior staffs
Keeping a daily watch on duty rooster
Acting as a Liaison between Management & junior staffs
2. Worked : with RAMADA WORLDWIDE GROUP OF HOTEL, BAHRAIN
Company Profile :
A Leading Four Star **** Deluxe International Chain of Hotel.
Department : Food & Beverage Service
Designation : Captain
Reporting to : Restaurant Manager
Job Responsibilities :
In charge of a particular section
Supervise for the smooth operation of service
Assist Junior Staffs for Sales Promotion.
Briefing the duties of the junior staffs for proper service
Attend the Guest
Handling Guest Complaints
and Daily target planning and accordingly fixing up action plan functional chart
Co ordinate with the Kitchen to see hygiene standard of the ordered Food.
3. Worked : with HOTEL MANGALAM, KOLKATA, A UNIT OF GANGA LEISURES LTD.
Company Profile :
Three Star *** Hotel
Department : Food & Beverage Service
Designation : Captain
Reporting to : Restaurant Manager
Job Responsibilities :
In charge of a particular Section
Supervise for the smooth operation of service
Briefing the duties of the junior staffs for proper service
Attend the Guest
Daily target planning and accordingly fixing up action plan and functional chart
4.
Worked : with PAI’S FOOD PVT. LTD. KOLKATA
Company Profile :
A leading chain of Café, Theme Restaurant and Food Court, Industrial Catering. Stuffed with Continental, Chinese, Indian Cuisines.
Department : Food & Beverage Service
Designation : F & B Supervisor
Reporting to : Outlet Manager
Job Responsibilities :
Over all in charge of the Food Court
Interaction with the customers with valued suggestions
Preparation of Inventory report
Preparation of daily sales report
Daily target planning & accordingly fixing up action plan
5. Worked :With THE ASTOR HOTEL, KOLKATA
Company Profile :
Three Star *** Hotel
Department : Food & Beverage Service
Designation : On Job Trainee
Reporting to : Sr. Captain
Job Responsibilities :
Maintaining The Station ( MisenScen & MisenPlace)
Responsible for Service of Food & Beverage.
Responsible for the cleaning of the outlet.
Maintaining PRP ( Perrush preparation)
Attending the guest at the table.
Professional Qualifications / Training :
Description Year
Completed 3 years Diploma in Hotel Management & Catering Technology from NIHM ( National Institute of Hotel Management ), KOLKATA 2005
Completed one year Trade Certificate Course N.C.V.T. ( National Council of Vocational training ) under Directorate General of Education & Training, Ministry of Labour , Govt. of India in each of
SERVICE : STEWARD from N.C.V.T.
FRONT OFFICE : from N.C.V.T.
HOUSE KEEPING : from N.C.V.T.
2005 : Completed Industrial Training from the HOTEL ASTOR, Kolkata
2003 : Completed German Language Course (FIVE Certifications) from
Max Muller Bhavan, Kolkata Not Applicable
Academic Qualification :
Examination Board /Institute
3 years Diploma in Hotel Management NIHM, Garia, Kolkata
H.S. Bihar Education Council, Patna.
Madhyamik Bihar Education Council, Patna
Knowledge of Computer :
MS Word, MS Excel, Internet Browsing.
Area of Interest :
Proven Personality in building up the communication of the organization in the arena of Hospitality.
Personal Information :
Language Known : English, Hindi, Bengali & German
Date :
Signature :