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Soft Skills Trainer Resume Sample, Experience : 15 years

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Name of the Candidate:[Private]
Name of the Post Applied:Soft Skills Trainer
Job related skills / software:Providing workshop on Personality development and soft skills for the Employees, Delivered various Motivational and Leadership training programs for Employees.
Category:Teaching Lecturer Faculty
Sub Category:Trainer / Tutor / Instructor
Years of Experience:15 years
Salary Expected per Month(Rs):60,000 to 70,000
Highest Qualification attained:M.B.A. / MBA : Master of Business Administration
Major / Specialization:HR Human Resources
Email Id:[Private]
Are you looking for job now?:Yes
Can the recruiter contact you?:Yes
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Resume Format / CV Sample Template / Example / Model :


Shaleen Narayan
Address  : A-04-301, Sare Homes, Crescent Parc, Royal Greens, Sector-92, Gurugram,Haryana.
Email  : shaleennarayan AT gmail.com
Mobile  : +919818807778

Growing from performer to achiever by seeking training opportunities in various industries that needs accountability, dedication, and commitment which enable me to continue to work in a challenging and fast paced environment, leveraging my current knowledge and skill and fostering creativity with many learning opportunities. Above all ensuring positive change takes place because of the training.

Summary  :
** Providing workshop on Personality development and soft skills for the Employees.
** Delivered various Motivational and Leadership training programs for Employees.
** Creation and monitoring training events. Providing Training to the New Employees in the company.
** Abilitytobuildstrongcustomerrelationships leadingtohighcustomersatisfactionandservicedelivery.
** Good innovative thinking abilities and solution-oriented approach to work.
** Creating new short long term training programs as per the need of the company.
** Providing career counseling workshop. Implementing training programs quickly, efficiently and limited resources.
** Offer conflict management trainings. Training programs implementation
** Quick-starter,highly-motivated, enthusiastictopperformerwithpositive“cando” attitudeandstrong“willtowin”.
** Adaptivetochangingpriorities andneeds, withflexibility,ina rapidlychangingenvironment.
** Information requests, and performing clerical functions such as preparing correspondence, planning meetings,
** Experience in data compilation, analysis, synthesis and presentation with ability to draw key insights.

Academic Qualifications  :
** MBA in HR from SMU-DE
** BA in Humanities from Himachal Pradesh University (April1999–April 2001)
** Senior Secondary from Himachal Pradesh board of school education (March 1999)
** Matriculation from Himachal Pradesh board of school education (March 1994)

Work Experience  :
September 2011 to Present  :
Support Officer,Evalueserve.com Pvt. Ltd., Gurgaon

** Proficient in managing general administration functions such as Transport, Front Office, Mail Room, Cafeteria, Housekeeping, Office Management.
** Adept in administration functions and provide high-level secretarial and administrative support by conducting research, preparing statistical reports, coordinating and taking care of the events accordingly.
** Adept in developing procedures, service standards and operational policies, planning & implementing effective control measures to ensure smooth operations.
** Responsible for

recruiting initiatives, including job posting and interview coordination.
** Inducting new joiners with due fulfillments of joining formalities, conducting induction program to help new joiner to get himself/herself acquainted with organization culture, systems and polices.
** Collating and processing data to create daily and monthly reports for the top management team and maintaining the global HR database/employee details and managing the Human Resource Information System (HRIS).
** Responsible for the day to day delivery of key business process including onboarding, employee data management, background verification process, payroll interaction, off boarding and core HR programs.
** Provide employment verification letters as required and handles a wide variety of HR related transactions across multiple channels and platforms.
** Interface with local authorities on audits and documentation requests and perform audits to determine data anomalies, gaps or completeness.
** Reconcile, audit and correct any discrepancies in a timely fashion before submitting applicable invoices for payment to Finance.

May 2009 to September 2011  :
Senior Front Office Executive, Hotel Quality Inn Bliss, Gurgaon

** Handled all front desk operations
** Trained and supervised front office crew on customer service and front office operations, including cash handling, switchboard, and computer systems
** Scheduled employees based on volume demand patterns and prepared front office activity reports for management review
** Monitored smooth delivery and measurement of guest service
** Analyzed business forecasts and schedules
** Worked closely with the sales and marketing department in the fields of promotion, rate structure, corporate discounts, strategic operations, etc.
** Conducted night auditing and MIS report for Director

April 2003 to May 2009  :
Front Office Receptionist, Hotel Asia The Dawn, Shimla

** Registered and assigned rooms to guests and held responsibility for proper key control and security measures
** Provided excellent customer service to all VIP and corporate guest rooms
** Coordinated with housekeeping staff to ensure a comfortable stay for guests
** Monitored the guest satisfaction process and responded to their concerns and queries
** Planned and coordinated hotel housing activities by working closely with the catering, housekeeping, etc., departments
** Balanced accounts and conducted audits as well as followed up on payments and managed finance queries
** Conducted night auditing and MIS report for MD

Personal Details  :
Date of Birth  : July 8, 1979
Interests  : Reading & Cooking
Languages known  : Hindi and English
Marital Status  : Married.

Date  :
Place  :


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