Personal Skills :-
Ability to work under pressure.Multi-tasking skills essential.
Calm, Confident, Committed and Positive style of managing tough situations.
Fast learner, flexible and enjoy mastering new job assignments.
Excellent verbal & written communication skills, English, Kannada & Hindi.
Personal Strength & Hobbies :
Willingness to work in shifts, hardworking, Self-Confident.
Playing cricket, chess, carom, Volleyball, reading Novels, Team Player,
Reading Newspapers, learning quick new things.
Experience :
FRANCHISE (IFB BUSINESS PARTNER) Sep 2015 -Present :
Pay roll : SHRI BADAMI KANGAN ENTERPRISES
Job Location : Hubli
Future Financial Services Ltd (FINCARE). Oct 2014- Aug 2015 :
Working As a Sr, Executive Officer Administration & Facilities HR.
Payroll : Direct
Job Location : Marathahalli & Bellandur (Bangalore).
Qatar Airways (Ferrovial) Aug2013-May2014 :
Worked as a Facilities Management Coordinator.
Payroll : FERROVIAL Fixed & Contract(Closed).
Job Location : Hamad International Airport at Doha (QATAR).
SanDisk India Private Limited. Jan2012-Mar2013 :
Worked as an Assistant –Administration & Facilities.
Payroll : Ascent Technologies.
Job Location : Bangalore, Karnataka
Schneider Electric India Private Limited. Apr2006-Nov2011 :
Worked as an Executive – Administration & Facilities.
Payroll : Team Lease.
Job Location : Bangalore (White Field) Karnataka.
Academic Profile :-
B.Com (Commerce). Dr CV RAMAN UBIVERSITY.
Technical Skills :
Computer : MS office Word, Outlook, Power point, Excel, Auto CAD and Basic Tally.
CBMS : Computerized Building Management System. (Siemens Design Insight Software).
CMMS : Computerized Maintenance Management System (Prism Software).
SAP CRM : Customer Relationship Management.
Assets : Fax machines, photocopiers, videoconferencing, EPABX systems, Projectors etc.
Keys Responsibilities & General Scope of Work
** Working as part of a team and supporting the office manager. Responsible for the
** Day-to-day tasks and administrative duties of the office including covering the reception area.
** Approachable, well presented and able to establish good working relationships with a range of different people.
** Possessing a proven ability to generate innovative ideas and solutions to problems.
** Support and administration service to Operations Engineering Department.
** Setting up and coordinating meetings and conferences.
** Transportation, Cafeteria ticketing and hotel booking, arrangements of logistics for respective events, Vendor Management & Local purchase.
** Preparation of invoices & submission of vendor/suppliers payments and account.
** Mail Room & Visitor Management, Security & House Keeping, guest house, Utilities.
** Energy and Efficiency Management, Implementations of policies and procedures on time to time.
** Seating allocation and Infrastructure & project planning, MIS Reports on monthly wise.
** Annual renovations and Maintenance & operations, works scheduling& Supervising.
** Arrangements facilities for new joiners as per the HR requirements.
** Analyzing the requirement of organization.
** Analyze the quality people and contact them through phone, Email.
** Recruit the people and perform various recruitment steps.
** Maintain the existing employees and take the feedback from them.
** Assist the accounts department for making the salaries of employees.
** Make the coordination with various departments.
** Administration review on weekly basis, Calendaring & schedules for operations.
** Maintaining assets of capex & non apex.
** Ability to influence and lead under ordinary and crisis situations; excellent motivational skills.
Knowledge of integrated security systems, access control & CCTV.
** Identification of business locations for Regional and Branch offices.
** Identified and located office Set ups in 3 states (Karnataka, Andhra,Tamilnadu and Maharashtra)
** Managed rental Agreements for all the business locations.
** Carried out registrations and managed all legal procedures under Shops and establishments act.
** Infrastructure and IT equipment set up in region and branch offices.
** Organizing hospitality facilities for the audit and business visits.
** Monitoring the work stations and the workplace.
** Monitoring the security and housekeeping functions.
** Scheduling the office and board meetings.
** Checking the attendance and regularity of employees.
** Bill processing (petty cash and vendors).
** Statutory payments (Telephone, CUGs, Electricity and Broadband payment).
** Day today activities (Monitoring refreshments).
** General Maintenance (Plumbing, carpentry and electricity).
** Effectively communicate and escalates emergency situations and takes charge of providing timely resolution of life-safety or security emergencies.
** Coordinating with Architects, contractors for the site project works during office renovation.
** Mandatory Interacting with Police, BBMP offices.
** Introduction of site specific checklists/formats and registers for the day to day monitoring of their service delivery and bringing about improvements from time to time.
** Involvement in procuring of Housekeeping materials & monitoring the inventory from time.
** Management of training rooms in both the facilities by allotting date & time slots for the various processes.
** Ensure to maintain and continue operations Electro-Mechanical Equipment’s such as HVAC systems, electrical switch gears, DG Sets, UPS systems and Hydrant & Fire Alarm Systems etc.
** Coordinate preventive maintenance and repair programs on all building infrastructures.
** Update and maintain records to track maintenance and repairs.
** Involved in move management with facility manager preparing key floor to allocate individual stake holders team.
** Co-ordination with Builder for getting approval to place electromechanical equipments and project related works.
** Provide assistance to customers, clients, visitors and associates who approach the helpdesk and make certain their doubts and queries are solved satisfactorily.
** Maintain visitor log-book and make note of names, timings, purpose and relevant authority's name in the log book.
** Prepare records of events taking place in the trade center along with details such as nature, authorities and timings etc.
** Communicate with customers through different media forms like taking telephone calls, replying emails or letters and attending visitors.
** To operate the maintenance department Fault Reporting Center, Facility Management Center & CBMS operator.
** Attending to user telephone requests, recording the requests on to the CMMS system and dispatching it to the shift breakdown team for attendance and closing the loop of each request till completion.
** Handling CRM, Service Escalation calls and Service Eng’s.
** Motivating Service Eng’s to reach Business Targets.
** Spare & ACC, ADD Stocks to Maintain.
** Preparing reports on daily basis pending, Installations, warranty, AMC & OG calls.
** Attending the Meetings monthly basis for resolving the customer complaints with Concern IFB Engineers along with Service Executive.
** Monitoring the team performance and monthly basis individual meeting with the Service Engineer’s.
** Assist them to attending for training about the new products installation assembling and dissembling.
** Raising Indents like Spare Parts, Accessories and Additives.
** Analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers.
Declaration :
I hereby declare that the particulars furnished above by me are true and complete to the best of my knowledge and belief. I understand that if any particulars found to be false at a later date my candidature shall be liable to be canceled without assigning any reason.
Place : Bangalore
Date :