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Customer Service Executive Resume Sample, Experience : 6 years

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Name of the Candidate:[Private]
Name of the Post Applied:Customer Service Executive
Job related skills / software:Maintaining the core standards and policies through a customer � driven approach, Achieving the targets before time and delivering the expected quality.
Category:BPO Call Center, Back Office
Sub Category:Customer Care Executive
Years of Experience:6 years
State:Andhra Pradesh
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:B.Sc. / BSC : Bachelor of Science
Major / Specialization:Computer Science
Email Id:[Private]
Are you looking for job now?:No
Can the recruiter contact you?:No
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Resume Format / CV Sample Template / Example / Model :


Career Objective :
To help in the growth of organization and thus achieve a challenging position where my skills carve a niche for myself in the organization. The personal objective set as of now is to scale the ladder of my career.

Work Experience :
I put up a total of over 6 years experience in the field of customer service as detailed below :
As of now : Worked as a customer service executive, HSBC Electronic Data Processing India Pvt. Ltd., Visakhapatnam.

Process  : CML – Title Policy Audit.
Tenure  : (11th October 2007-04th May 2009)
Job Nature :
Auditing the complex Title Reports on Real Estate loan Accounts to ensure that our lien position is secure (US process, where in business area is Illinois)

Achievements :
Awarded a certificate of appreciation from the department of Consumer Lending declaring a 2008 in recognition of overall performance in the process.
Given 5 Lean Ideas related to process.
As a team member supported the team in various activities that have been held.
Awarded many times certificate of appreciation from department as process star,

Profile :
Maintaining the core standards and policies through a customer – driven approach
Achieving the targets b
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efore time and delivering the expected quality.
A good team player and an active participant team activities.
Acquiring process knowledge up to date with the changing scenarios
Meeting the standards of the organization through productivity and quality.

Education :
10th class Kendriya Vidyalaya C.B.S.E Board 2002 year 75.4%
12th class Kendriya Vidyalaya C.B.S.E Board 2004 year 63.2%
B.Sc(computer science) M.V.R Degree College Andhra university 2007 year 65.4%

Academic Achievements & Extra Curricular :
Represented HSBC Vizag in triathlon meet at U.K.
Participated 6 times in swimming competition at National Level.
Participated in yachting competition at National Level.
CCertificate Holder in N.C.C.
Attended National Trekking camp in otty.
Worked as ladies Swimming Coach from 2005 -2006 in Command Naval Pool visakhaptnam

Computer Skills :
M.S Office,

Strengths :
An active Team Player.
Good interpersonal and communication skills
Adaptable and compatible to changing scenarios.
Good reasoning ability wherever research is required.
Sharing knowledge and best practices.

Personal Details :
Languages Known : English and Hindi
Nationality  : Indian.

Date :
Place :


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