A Challenging job profile that gives me an opportunity to learn, grow and further enhance my skill while making significant contribution to your organization.PROFESSIONAL & ACADEMIC QUALIFICATIONS :
B.COM PUNE UNIVERSITY 2006
INTERMEDIATE PUNE UNIVERSITY 2001
10TH PUNE BOARD 1999CAREER SUMMARY :(Post qualification)
1. Reliance Web Store Ltd. Working as a Cashier and Front Service Desk Executive.
2. Vodafone Essar Cellular Ltd. Working as a Team Coach & Cashier
3. Currently Working as a Circulation Executive. (Lokmat Media Ltd. )PROFESSIONAL EXPERIENCE :Vodafone Essar Cellular Ltd. December 2008 - to date :
Customer Service & Cashier
Being part of customer service & cash management sysytem, I have been able to develop comprehensive knowledge of cash management, accounting and internal control systems, and key business processes. My responsibilities include the following which are also the indicators of my credentials :Handling Sales Counter & Achieving the Targets.Handling Cash Counter and Operation managementResponsible for maintaining MIS reports.Responsible for conversion of walk-in’s into Customer.Dealing customer queries and escalating it to the respective departments.Also a part of Administrative departments.Billing collectionReliance Webworld Since April 07 to Dec 2008 :
Preparing daily collection report.Implementing new strategy to avoid fraud entrance or defaulter customers.Maintaining smooth flow of new acquisition policy into system. Sponsored links :
Training of Feet on Street on regular basis on new policies and schemes in Collections implemented by the Circle Office on a routine basis.SKILLS :
Can operate computers with full proficiency in MS – Office , & various Windows versions.
Complete knowledge of Credit Risk Management / Fraud Management / De-Dupe Software Ranger.
Handling SAP Base softwares eg. Recon, Clerify etc.
Having good command over Hindi, English, & MarathiACHIEVEMENTS :
Achieved an Excellent Performance in the month of Oct. & Nov. 07 As best Cashier & High Collection for successfully handling complicated issues in Customer services.
B) Achieved an Excellent Performance in the Year of 2009 & 2010 As best Cashier & Team Coach for successfully handling complicated issues in Customer services.DATE :PLACE
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