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Relationship Manager Resume Sample, Experience : 11 years

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Name of the Candidate:[Private]
Name of the Post Applied:Relationship Manager
Job related skills / software:Focus On Offering Financial Solutions For Their Working Capital Requirements, Cash Management And Trade Financing, Maintain Highest Portfolio Quality By Proactive Account Management And Early Alert Process.
Category:Sales, Marketing
Sub Category:Customer Relationship Manager
Years of Experience:11 years
Salary Expected per Month(Rs):Negotiable
Highest Qualification attained:M.M.S. / MMS : Master of Management Studies
Major / Specialization:Marketing
Email Id:[Private]
Are you looking for job now?:No
Can the recruiter contact you?:No
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Resume Format / CV Sample Template / Example / Model :


Summary :
Seeking managerial assignments in Business Banking / SME Lending Asset / Portfolio Management Team Management Branch & Retail
Sector Preference  : Banking / NBFC / Financial Services / IT/ Infrastructure
Location Preference  : Pune

Professional Synopsis :
Result oriented successful professional with over 8 years’ experience in Team Management, Relationship Management, Sales, Business development, Account Management, Client Servicing etc. in Business Banking and Commercial Banking department with focus on top line profitability while ensuring optimal utilization of resources in banking sector.
Presently associated with The Royal Bank of Scotland, Pune as a Relationship Manager (J Grade) in Business banking.
Comprehensive experience in generating new business and portfolio management) entailing business development & crossselling of an array of banking products for maximizing account profitability.
Adept in interfacing with existing as well as prospective clients for understanding their requirements & suggesting the most viable solution as well as cultivating relations with them for customer retention & securing of repeats business; managing key SME clients and dealing with various international and domestic trade products.
Expertise in handling gamut of business banking products like Trade Finance, Forex Transactions, Bank Guarantees, letter of credits, pre/post shipment finance, buyers credit, etc.

Competencies span across  :
Sales & Business Development FOREX Transactions
Portfolio Management SME and Trade Operations
Customer Relationship Management Statutory Compliances
Credit Analysis Relationship Management

Employment Scan :
Jan 10 Jan 11  : The Royal Bank Of Scotland, Relationship Manager, Business Banking, Mumbai
Feb 11 to till date  : The Royal bank Of Scotland, Relationship Manager, Business Banking, Pune
Deliverables  :
Functioning as the owner of the pure asset and liability current accounts book designated of SME Corporates turnover ranging from Rs. 50 mn to Rs. 5000 mn
Attaining the revenue targets and building existing customer book as well as the acquisition of NTB SME clients.
Forging existing relationships by cross selling trade and forex products like Forward Contracts, Derivatives and CMS Services
Primary responsibility is to bring fresh Liability and Trade business, both by new acquisition as well as by cross – sell by focusing on non fund asset products like LC, BG, LCBD, Buyers Credit, PCFC and fund based products like Cash Credit Facility, WCDL etc.
Focus on offering financial solutions for their working capital requirements, cash management and trade financing. Maintain highest portfolio quality by proactive account management and early alert process.

Highlights  :
Organized Lamp Activities and seminars for various associations like Leather Exporters, Chartered Accountants and Cement dealers to showcase them our expertise in providing the business banking solutions to generate leads and referances.
Undertaken various trainings on AML, KYC, Trade finance and banking products and processes.

Sep 07 – Jan 10  : ICICI BANK LTD. As a Solution Manager. Grade Assistant Manager II, Mumbai
Deliverables  :
Responsible for generating Fee Income through new business development by acquisition of high value working capital fund based asset products like Overdraft, Cash Credit, WCDL, Term Loan etc. and Nonfund based Trade products like LC, BG, LCBD, Buyers Credit, PCFC with good understanding of the credit processes.
Managing, handling and monitoring a team of 46 Business Development Executives to acquire fresh SME business clients for working capital secured business loans against collateral of residential, commercial and industrial properties.
Maintaining relationship with the existing potential Trade and Forex clients to sell Derivative products and CMS services to generate income for the Bank.
Responsible for Cross sell of third party products like Life Insurance, General Insurance & Mutual Funds to existing clients acquired by the team to generate revenue for the Bank.
Activation of all channels and resources existing in the bank like CART team, ME team, Branch banking team to generate the leads and broaden the asset base.
Responsible for acquisition and maintaining of healthy & quality portfolio of the asset products with adherence to the Compliance and KYC guidelines led down by the Bank.

Nov 2005 – Sep 2007  : ABN AMRO BANK N.V., Associate Manager – Acquisitions, H Grade, Mumbai
Deliverables  :
Responsible for Acquisition of High value business preferred Current Accounts of SME Corporates & Cross selling of Financial and Wealth Management Services to HNI’s.
Handling, Managing and servicing the existing customers of the Bank and maintaining their relationship henceforth to get more business.
Responsible for the Cross selling of the Wealth Management and Financial Services of the Bank to generate the revenue.
Responsible for the Trade and Foreign exchange transactions and Cash Management Services for the high potential customers.

June 2004 – Oct 2005  : The Client Connexion (India) Pvt.

Ltd. (An affiliate of CITIGROUP) as Business Development Executive, Assistant Manager Liabilities, Mumbai
Deliverables  :
Responsible for acquisition of New to Bank business preferred and CITIGOLD current accounts and savings accounts of SME Corporates and HNI Businessmen.
Highly focused on Business Preferred and CITI GOLD customers to get quality acquisition in their account with bigticket sizes.
Maintaining strong relationship with HNI’s by providing better business banking services to get more references and broaden the base of the bank.

Oct 2001 – Apr 2002  : ASSOCIATED CARGO MOVERS & PACKERS, as a Marketing Executive, Pune.
Deliverables  :
Responsible for Industrial Marketing of cargo and freight services and Household products.
Acquiring new large SME manufacturing companies for the cargo and freights services of the company and tie up with them.

Educational Qualifications  :
Qualification Institute / University / Board Year of Passing Percentage
M.M.S. Marketing K.J.Somaiya Institute of Mgmt Studies & Research, Mumbai. June 2005 60.00
B.E. Mechanical M.S.Bidve Engineering College, Latur. Nanded University June 2001 61.28
H.S.C. Dayanand Science College, Latur. Aurangabad Board June 1995 71.83
S.S.C. Mahatma Gandhi Vidyalaya, Latur. Aurangabad Board June 1993 83.71

Additional Qualifications  :
Sound knowledge of basic computer courses and Certification in C, C++, AutoCAD and UNIX in NIIT, Pune.
AMFI Certification to sell Wealth Management products & services.
CAAML Certification and sound knowledge of Banking regulatory, Compliance KYC policies and Operations Summer Project during M.M.S. Marketing at Hindustan Petroleum Corporation Ltd. Nashik
Completed one operation based academic project “Automation of Putting / Placing PVC Seals over the LPG Cylinders “at HPCL, Nashik bottling plant during my M.M.S. course
The design of Automatic Rolling Machine for placing the PVC Seals has approved by HPCL.

Academic Projects During Engineering and M.M.S  :
Successfully completed a project during engineering and developed a program for “Statistical Quality Control” on Xbar and R charts by using C Language.
Successfully completed one month InPlant Training at Eagle Poonawala Industry Ltd. in June 2000 to get basic engineering and technical knowledge.
A project reports analysis done on Indian ColdDrink Industry during M.M.S. course in March 2004.

Extra Curricular Activities and Achievements  :
Rewarded as the TOP Performer in Business Banking for the year 2006 in ABN AMRO Bank.
Represented as General Secretary of the Engineering College during my academic year 200001.
Represented as the Captain of the Cricket Team in the Inter College Competition during Engineering
Won the Singing competition organized by Maharashtra Utsav Samiti, Mumbai in August 2003.

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