CAREER OBJECTIVE :
To deliver a value added quality service which can be a part of the companies “Strategic Growth Process ’’.
INDUSTRY PORTFOLIO :
Current Functional Area : IT
Current Industry : IT
Current Location : Kolkata
JOB SUMMARY :
1. Name of employer : CMS INFOSYSTEM (P) LTD.
Client : ESAB INDIA LIMITED, Kolkata
Position : Facility Management Support Engineer / ATE
Duration : September 2009 to Still Working.
Job Profile :
Windows OS installation and troubleshooting
Outlook / Lotus Notes configuration & troubleshooting
Hardware support & troubleshooting
Installation & maintenance of software packages
LAN Troubleshooting
First Level Diagnosis and resolution of Network related issues
Installation and Configuration of printers, modems, scanners and other computer peripherals.
ABOUT THE COMPANY :
CMS INFOSYSTEM (P) LTD is a IT based company, They provide Facility Management Services to the clients like Esab India Limited, Reserve Bank of India etc.
2. Name of employer : IGATE IMS PVT Ltd.
Client : Reliance Communication, Kolkata
Position : Customer Support Engineer/Field Engineer
Duration : June 2007 to May 2009
Job Profile :
Windows OS installation and troubleshooting
Outlook / Lotus Notes configuration & troubleshooting
Hardware support & troubleshooting
Installation & maintenance of software packages
LAN Troubleshooting
First Level Diagnosis and resolution of Network related issues
Installation and Configuration of printers, modems, scanners and other computer peripherals.
ABOUT THE COMPANY :
IGATE IMS LTD is actually a IT based company, They provide Facility Management Services to the clients like Reliance etc.
3. Name of employer : SUN INFOSYS
Position : IT Engineer
Duration : August 2006 to Jan 2007
Job Profile :
Assembling Computer Systems.
Windows OS installation and troubleshooting
Hardware support & troubleshooting
Installation & maintenance of software packages
ABOUT THE COMPANY :
SUN INFOSYS specially done Computer Assembling and Provide AMC Services to various company (Stewart & Loyds,Medicare etc).
OTHERS JOB EXPERIENCES :
I also worked in DD Graphitech (Computer Showroom) as IT Engineer from February 2006 to July 2006.
Worked as Accountant in Diotek (Multilevel Networking) in April 2005 for 6 Months.
Done Data Entry job in Heritage Institute of Technology, Kolkata in November 2004 for 4 Months.
RENDERING THE FOLLOWING RESPONSIBILITIES :
i) Visiting the client : Visit to the customer end to solve the IT related problem to available the IT service.
ii) Scan the System : Run Antivirus scan to remove unwanted programs which may effect the system.
iii) Provide user mailing facility : Download ID file and configured it to provide mail receiving and sending service.
iv) Planned Event : Participate in the Preventive maintenance Planned Event to ensure to provide fault less quality IT related services and many more.
PROFESSIONAL / EDUCATIONAL / TECHNICAL QUALIFICATION :
PROFESSIONAL QUALIFICATION :
Passed MBA from Sikkim Manipal University (SMU), a UGC Recognized University,
Special opted “INFORMATION SYSTEM” in 2010.
EDUCATIONAL QUALIFICATION :
1999 MADHYAMIK / SECONDARY WBBSE 64%
2001 HIGHER SECONDARY WBCHSE 51%
2004 B.COM (GENERAL) CALCUTTA UNIVERSITY 50%
TECHNICAL QUALIFICATION :
Passed Computer maintenance and Computer Networking (Diploma Course) From C.M.C.
in 2004.
SKILL SETS :
Hardware Platforms :
Installation, Configuration and Troubleshooting of Desktop PC.
Upgrading of Computer Hardware.
Creating data backup of clients & maintaining database.
Configuring & maintaining Email clients, like Lotus notes.
Installation & maintenance of Laptops and the Video Conferencing Equipments.
Installation and Configuration of printers, modems, scanners and other computer peripherals.
OS Platforms :
System Application and Computer Networking
Installation and configuration of software like : Operating Systems [windows XP/2000/Vista], M.S Office [all versions], Antivirus Soft wares, SAP, Clarify, Open Office, Adobe Reader and other required application soft wares.
Network Platforms :
Installation and configuration of Local & Network printer.
Configuring PC in Domain.
Handling network issues & troubleshoot them.
Mailing Server :
Lotus Notes
Installing & Configuring of Lotus Notes.
Password Resetting for Lotus user.
Create Replicas & archives also.
EXTRA CURRICULAR ACTIVITIES :
Conducted a free Education Campaign for Street Children with the help of an NGO “Disha”
DECLARATION :
I hereby declare that above information are true & best of my knowledge.
DATE :
PLACE : Kolkata
(Signature)